Advice on Royal's Mess Up

[Bmorecruiser021]

Hey Everyone,

 

My family and I are booked in a Junior Suite for our Independence cruise next year. There will be 4 of us in the JS and I was looking for a price drop today when I noticed the stateroom we are assigned does not have a on it, which I assume means it is not a designated "additional" persons cabin?

 

The advice I am looking for is: Is my assumption true? If so should I call RCI and have them make a change in cabins? We really like the cabin location, any harm and just ignoring it? Will they still let us have the cabin? Has anyone experienced this in the past?

 

Sorry for so many questions. Thanks in advance for any help :)

[Clarea]

What stateroom number?

[Bmorecruiser021]

what stateroom number?

 

9626

[Clarea]

9626

Deck plan I have shows a sofabed in that stateroom.

[Bmorecruiser021]

Deck plan I have shows a sofabed in that stateroom.

 

Excellent!

 

So no fear of Royal canceling the reservation on me and no JS's left available for me to transfer too?

 

Thank you so much!

[Clarea]

Here is a current deckplan:

 

https://www.royalcaribbean.co.uk/assets/pdf/our-ships/independence-of-the-seas/rccl_1836_ID_2018_May.pdf

[Desert Cruizers]

We had a JS on the Radiance, not the Independance so hopefully it is a better one then what our daughter slept on. It sloped downward and we asked for an extra mattress. Loved the extra room of the JS.for the 3 of us.

[Big_G]

Hey Everyone,

 

 

 

My family and I are booked in a Junior Suite for our Independence cruise next year. There will be 4 of us in the JS and I was looking for a price drop today when I noticed the stateroom we are assigned does not have a on it, which I assume means it is not a designated "additional" persons cabin?

 

 

 

The advice I am looking for is: Is my assumption true? If so should I call RCI and have them make a change in cabins? We really like the cabin location, any harm and just ignoring it? Will they still let us have the cabin? Has anyone experienced this in the past?

 

 

 

Sorry for so many questions. Thanks in advance for any help :)

 

 

Maybe you should ask the moderators to either edit your title or just delete the entire thread now that you have the answer.

 

 

Gregg

[gatour]

Why? These type of questions get asked all of the time and they are not edited or deleted.

 

Maybe you should ask the moderators to either edit your title or just delete the entire thread now that you have the answer.

 

 

Gregg

[Bee Guy]

Why? These type of questions get asked all of the time and they are not edited or deleted.

 

 

I do not understand what Royal's mess up was. Did they misrepresent the cabin description/features?

[Clarea]

I do not understand what Royal's mess up was. Did they misrepresent the cabin description/features?

The OP thought they were in a stateroom for two, but it turns out it was a stateroom for four.

[Bmorecruiser021]

Here is a current deckplan:

 

 

 

https://www.royalcaribbean.co.uk/assets/pdf/our-ships/independence-of-the-seas/rccl_1836_ID_2018_May.pdf

 

 

 

Hey Bob,

 

Thank you so much again, and I hope my questions, and your answer, help others as well.

 

Just for the record the reason I got worried is because I heard a story on our last cruise, where the computers at RCI cancelled a cruise within the final month after payment in full and everything, because the “parameters” of the room did not meet reservation requirements (what ever that means, I should have asked more). Anyways when I do a mock booking this is what i see:

 

You can clearly see our room does not have the 4 person icon on it, and I want to make sure it was a computer error that would not lead to any unfortunate events in the future.

 

My wife and I are looking forward to this being our Diamond cruise and the first cruise for our second child. So I’m just double checking everything.

 

Thanks again!

 

 

Sent from my iPhone using Forums

[Bmorecruiser021]

Hey Bob,

 

Thank you so much again, and I hope my questions, and your answer, help others as well.

 

Just for the record the reason I got worried is because I heard a story on our last cruise, where the computers at RCI cancelled a cruise within the final month after payment in full and everything, because the “parameters” of the room did not meet reservation requirements (what ever that means, I should have asked more). Anyways when I do a mock booking this is what i see:[ATTACH]421027[/ATTACH]

 

You can clearly see our room does not have the 4 person icon on it, and I want to make sure it was a computer error that would not lead to any unfortunate events in the future.

 

My wife and I are looking forward to this being our Diamond cruise and the first cruise for our second child. So I’m just double checking everything.

 

Thanks again!

 

 

Sent from my iPhone using Forums

 

 

 

 

And here is a zoomed out photo, just in case [emoji6]

 

 

 

Sent from my iPhone using Forums

[Merion_Mom]