yogimax Posted May 14, 2018 #1 Share Posted May 14, 2018 The new website is frustrating. Is there a simple way to get to my account to update my gift preferences? Thanks. Link to comment Share on other sites More sharing options...
Clarea Posted May 14, 2018 #2 Share Posted May 14, 2018 Call C&A. Link to comment Share on other sites More sharing options...
molly361 Posted May 14, 2018 #3 Share Posted May 14, 2018 (edited) You have to call C and A (I have to learn how to type faster) Sent from my BG2-W09 using Forums mobile app Edited May 14, 2018 by molly361 Link to comment Share on other sites More sharing options...
yogimax Posted May 14, 2018 Author #4 Share Posted May 14, 2018 Call C&A. You're kidding? I guess not. So there is no way to update your gift preferences online? Is this considered to be an "enhancement" to their program? Link to comment Share on other sites More sharing options...
Clarea Posted May 14, 2018 #5 Share Posted May 14, 2018 You're kidding? I guess not. So there is no way to update your gift preferences online? Is this considered to be an "enhancement" to their program? It's been broke since they "improved" the website a few weeks ago. And that's not the only thing they broke. Link to comment Share on other sites More sharing options...
molly361 Posted May 14, 2018 #6 Share Posted May 14, 2018 You can no longer change your cabin which you could do before if you booked it online. You can no longer cancel a booking online and I'm sure there are other things that you no longer can do either Link to comment Share on other sites More sharing options...
Rare BillOh Posted May 14, 2018 #7 Share Posted May 14, 2018 It's been broke since they "improved" the website a few weeks ago. And that's not the only thing they broke. Setting your upgrade preference is one of those other things. I had mine set to no upgrade for my Jewel cruise where they were giving out upgrades like candy at Halloween. ;) I called yesterday and set it back to automatic, or so they say they did. The beds I don't worry about, we can always have them put back together. Link to comment Share on other sites More sharing options...
kandj05 Posted May 14, 2018 #8 Share Posted May 14, 2018 I need to also call and change mine Sent from my Pixel 2 XL using Forums mobile app Link to comment Share on other sites More sharing options...
brianm27 Posted August 24, 2018 #9 Share Posted August 24, 2018 Bumping to let people know that it still is not fixed. Can't update gift or upgrade preferences online. Link to comment Share on other sites More sharing options...
Biker19 Posted August 24, 2018 #10 Share Posted August 24, 2018 The back door still works for gifts/amenities: https://secure.royalcaribbean.com/vanity/giftpreferences Link to comment Share on other sites More sharing options...
TizaR Posted August 24, 2018 #11 Share Posted August 24, 2018 The back door still works for gifts/amenities: https://secure.royalcaribbean.com/vanity/giftpreferences "Gift Preferences are not available at this time." :( Link to comment Share on other sites More sharing options...
NJ&Ozzie Posted August 24, 2018 #12 Share Posted August 24, 2018 It's been broke since they "improved" the website a few weeks ago. And that's not the only thing they broke. Hi Bob, Will gift preferences just stay the same as our last cruise? or do we need to update them for each cruise? Thanks! NJ Link to comment Share on other sites More sharing options...
Biker19 Posted August 24, 2018 #13 Share Posted August 24, 2018 "Gift Preferences are not available at this time." :( You have to be logged in already, then try the link again. Link to comment Share on other sites More sharing options...
Biker19 Posted August 24, 2018 #14 Share Posted August 24, 2018 Will gift preferences just stay the same as our last cruise? They stay the same. Link to comment Share on other sites More sharing options...
NJ&Ozzie Posted August 24, 2018 #15 Share Posted August 24, 2018 They stay the same. Thank you!! NJ Link to comment Share on other sites More sharing options...
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