jeanlyon Posted July 19, 2018 #1 Share Posted July 19, 2018 Just booked a cruise for autumn 2019 and in the past our single friend who takes a twin for single use has had the same OBC pp as we do. So for instance, she gets £55 and we get £110 between us. This time, we have received £260 between us and she has £55. Not complaining, just don't understand why unless it's because we are now Caribbean tier, but it doesn't say that anywhere. Link to comment Share on other sites More sharing options...
terrierjohn Posted July 19, 2018 #2 Share Posted July 19, 2018 Just booked a cruise for autumn 2019 and in the past our single friend who takes a twin for single use has had the same OBC pp as we do. So for instance, she gets £55 and we get £110 between us. This time, we have received £260 between us and she has £55. Not complaining, just don't understand why unless it's because we are now Caribbean tier, but it doesn't say that anywhere. I am not aware that you get any extra OBC from the peninsula club, the difference is £150, have you received any shareholder benefit, this is the amount you get for a 2 weeks cruise. Link to comment Share on other sites More sharing options...
jeanlyon Posted July 19, 2018 Author #3 Share Posted July 19, 2018 No, not got anything like that at all. Very odd. I can't see that it is because we are Caribbean, oitherwise it would be mentioned in the benefits. Link to comment Share on other sites More sharing options...
Rare Caravan 37 Posted July 19, 2018 #4 Share Posted July 19, 2018 Just booked a cruise for autumn 2019 and in the past our single friend who takes a twin for single use has had the same OBC pp as we do. So for instance, she gets £55 and we get £110 between us. This time, we have received £260 between us and she has £55. Not complaining, just don't understand why unless it's because we are now Caribbean tier, but it doesn't say that anywhere. We received £400 balcony cabin for 2 my single relative received £100 inside cabin Link to comment Share on other sites More sharing options...
jeanlyon Posted July 19, 2018 Author #5 Share Posted July 19, 2018 Yes, that I understand, because you are in a higher grade of cabin, but we are in 2 insides next to each other. It's always been the same before. Hey ho, as I said, not complaining. Link to comment Share on other sites More sharing options...
jeanlyon Posted July 19, 2018 Author #6 Share Posted July 19, 2018 I did have a bit of a nightmare with my account being wrong and spent ages on the phone while they got it right, but I'm sure they would tell you if you were getting a gift of OBC Link to comment Share on other sites More sharing options...
happy v Posted July 19, 2018 #7 Share Posted July 19, 2018 Have you not got extra from your last cruise (welcome back), or was she with you on that? Link to comment Share on other sites More sharing options...
jeanlyon Posted July 19, 2018 Author #8 Share Posted July 19, 2018 Never heard of Welcome Back and yes she was. She is Mediterranean Link to comment Share on other sites More sharing options...
Rare Eglesbrech Posted July 19, 2018 #9 Share Posted July 19, 2018 Never heard of Welcome Back and yes she was. She is Mediterranean If you book within a certain time of a previous cruise (think it might be 4 weeks, someone can correct I’m sure) they add some obc as a “welcome back home”. We have had a letter after the last couple of cruises. Link to comment Share on other sites More sharing options...
happy v Posted July 19, 2018 #10 Share Posted July 19, 2018 Never heard of Welcome Back and yes she was. She is Mediterranean You sometimes get extra OBC if you book within a certain time. If you were on the same booking your friend would have it too. It isn't offered to everyone so if the bookings were separate that could explain the difference. Link to comment Share on other sites More sharing options...
jeanlyon Posted July 19, 2018 Author #11 Share Posted July 19, 2018 Nope we always used the same TA and always book together. Thanks for your inputs, But I am no wiser. definitely didn't book within 4 weeks either. Link to comment Share on other sites More sharing options...
happy v Posted July 19, 2018 #12 Share Posted July 19, 2018 Nope we always used the same TA and always book together. Thanks for your inputs, But I am no wiser. definitely didn't book within 4 weeks either. In that case I wouldn't question it in case yours is wrong!:):) Link to comment Share on other sites More sharing options...
jeanlyon Posted July 19, 2018 Author #13 Share Posted July 19, 2018 Hee hee, no I won't. I did do a dummy booking just for us on the P&O site and it came up with the same OBC. If you do the booking without the Peninsular number then it come up with £110. Link to comment Share on other sites More sharing options...
ann141 Posted July 19, 2018 #14 Share Posted July 19, 2018 Hee hee, no I won't. I did do a dummy booking just for us on the P&O site and it came up with the same OBC. If you do the booking without the Peninsular number then it come up with £110. I wonder if the fact that you did a dummy booking without the peninsular number and it came up with OBC of £110(presumably 2x £55 which is the amount your friend has received) means that perhaps her peninsular details have not been updated? Link to comment Share on other sites More sharing options...
jeanlyon Posted July 19, 2018 Author #15 Share Posted July 19, 2018 Well good thought, but as far as I am aware, your Peninsular tier does not give you more OBC. If you look at the P&O website, the OBC for an inside cabin is £55 pp. And I did a dummy b ooking for her too and got £55. I put in her Peninsular number. Link to comment Share on other sites More sharing options...
jh1809 Posted July 19, 2018 #16 Share Posted July 19, 2018 Could P&O have some promotion going on at the moment, such that Peninsular Club members get extra OBC if they book a new cruise before some fairly imminent cut-off date? I have a vague memory of getting a mailing from P&O with an offer something like that, but I get so many mailings from P&O that I could easily have imagined it. Link to comment Share on other sites More sharing options...
jh1809 Posted July 19, 2018 #17 Share Posted July 19, 2018 A websearch has struck gold: https://www.pocruises.com/cruise-deals/extra-on-board-spending-money/ Link to comment Share on other sites More sharing options...
jeanlyon Posted July 19, 2018 Author #18 Share Posted July 19, 2018 Well my cruise is listed in that lot and if you are right why didn't our friend get extra. She is MediterraneanTier. We all booked together. Link to comment Share on other sites More sharing options...
jeanlyon Posted July 19, 2018 Author #19 Share Posted July 19, 2018 Just read the terms and conditions of the offer "Offer is not applicable to Inside cabin" But that is what we have booked. It also says that it is only applicable to 2 people sharing a cabin. My guess is that their website is at fault somewhere and we have ended up with the extra. Lucky us! Thank you for the find anyway! Link to comment Share on other sites More sharing options...
netchells Posted July 20, 2018 #20 Share Posted July 20, 2018 Just booked a cruise for autumn 2019 and in the past our single friend who takes a twin for single use has had the same OBC pp as we do. So for instance, she gets £55 and we get £110 between us. This time, we have received £260 between us and she has £55. Not complaining, just don't understand why unless it's because we are now Caribbean tier, but it doesn't say that anywhere. Hi Jean are you in the same type of cabin i.e. balcony or different? Link to comment Share on other sites More sharing options...
jeanlyon Posted July 20, 2018 Author #21 Share Posted July 20, 2018 Yes, the three of us are in inside cabins. Hers is a twin for single use. Link to comment Share on other sites More sharing options...
jeanlyon Posted July 20, 2018 Author #22 Share Posted July 20, 2018 when I log in to her account all her history is there and the correct level Mediterranean. Link to comment Share on other sites More sharing options...
Ranchi Posted July 20, 2018 #23 Share Posted July 20, 2018 Perhaps you should ring P&O and explain that they have given you too much OBC...I have a free phone number if you would like it ;-) Link to comment Share on other sites More sharing options...
jeanlyon Posted July 20, 2018 Author #24 Share Posted July 20, 2018 I don't think so!! LOL Link to comment Share on other sites More sharing options...
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