Rare Beamafar Posted August 1, 2022 #1401 Share Posted August 1, 2022 Just now, blag said: So, is your original question now irrelevant? No - if I thought we could board as soon as embarkation opens, I would head down to the port earlier. Link to comment Share on other sites More sharing options...
lisiamc Posted August 1, 2022 #1402 Share Posted August 1, 2022 10 minutes ago, Beamafar said: Sorry - I edited my post to add that we’re not using the flights provided, so we were planning on going to the airport terminal on the morning, from the airport hotel we’ve booked, to use the transfer provided. We don’t want to use it now as we could spend the morning in Nice and enjoy lunch, leaving our luggage in storage in the hotel. Oh, okay! That makes sense. 1 Link to comment Share on other sites More sharing options...
Rare Beamafar Posted August 1, 2022 #1403 Share Posted August 1, 2022 Most of our cruising experiences have been with MSC. We’ve had priority boarding for many years, now, and could always turn up early for embarkation, regardless of our allotted time. Being an Az newbie, I’ve posed the question on this thread. 1 Link to comment Share on other sites More sharing options...
lisiamc Posted August 1, 2022 #1404 Share Posted August 1, 2022 1 minute ago, Beamafar said: Most of our cruising experiences have been with MSC. We’ve had priority boarding for many years, now, and could always turn up early for embarkation, regardless of our allotted time. Being an Az newbie, I’ve posed the question on this thread. In the pre-Covid era, it used to work that way on Azamara too, but these days, it’s still evolving. In your shoes, I’d probably go have a really nice lunch and turn up a bit later in the day. 2 1 Link to comment Share on other sites More sharing options...
harrodsfan Posted August 2, 2022 #1405 Share Posted August 2, 2022 My husband left his iPad in our stateroom on our last cruise. I was given a rccl number to call but that didn’t work. Then I called Azamara. After a total of one and a half hour on the phone I finally got this info from Azamara. I hope this could help others. From Azamara. I was finally able to get ahold of someone and got some information for you regarding your husband’s lost iPad. I was not aware of this but for lost items there is actually a website where you can report the lost item and when they find it, they ship it to you. Below I have a link for the website and I started the process to see how this is done, and it’s quite eaSy. All you have to do is click “report lost item” at the top of the page, type “Azamara Club Cruises” as where you lost the item, and there’s a form on the next page where you put in your address, cruise information, and what the item is and they ship it to you. There is also an email where all lost items should be reported to, which I also have below. You will need your booking number, ship name and journey date. I hope this is helpful and if I can help with anything else, please let me know. I’m sorry it took so long and I appreciate your patience. www.chargerback.com - website where you can start the lost item claim lostitemstatus@rccl.com – email address where this should be reported to AZAMARA® 1 2 Link to comment Share on other sites More sharing options...
Grandma Cruising Posted August 2, 2022 Author #1406 Share Posted August 2, 2022 Thanks for that - what a useful website. Added to spreadsheet (with a warning that the email address may have a limited life). 2 Link to comment Share on other sites More sharing options...
the mice Posted August 3, 2022 #1407 Share Posted August 3, 2022 22 hours ago, harrodsfan said: My husband left his iPad in our stateroom on our last cruise. I was given a rccl number to call but that didn’t work. Then I called Azamara. After a total of one and a half hour on the phone I finally got this info from Azamara. I hope this could help others. From Azamara. I was finally able to get ahold of someone and got some information for you regarding your husband’s lost iPad. I was not aware of this but for lost items there is actually a website where you can report the lost item and when they find it, they ship it to you. Below I have a link for the website and I started the process to see how this is done, and it’s quite eaSy. All you have to do is click “report lost item” at the top of the page, type “Azamara Club Cruises” as where you lost the item, and there’s a form on the next page where you put in your address, cruise information, and what the item is and they ship it to you. There is also an email where all lost items should be reported to, which I also have below. You will need your booking number, ship name and journey date. I hope this is helpful and if I can help with anything else, please let me know. I’m sorry it took so long and I appreciate your patience. www.chargerback.com - website where you can start the lost item claim lostitemstatus@rccl.com – email address where this should be reported to AZAMARA® Good luck and Please report if he gets it back. I'm not sure if this is the same as what we used in August 2018 after my DH lost his prescription Maui Jim sunglasses which were in a distinctive case. But, sadly, they were never recovered. Hope you have a better outcome. Link to comment Share on other sites More sharing options...
luvsmickey Posted August 5, 2022 #1408 Share Posted August 5, 2022 I don’t know if this has been answered somewhere in the last 56 pages, but I am wondering if you can book spa or salon services ahead of boarding. I can’t seem to find this answer on Azamara website. It’s actually a very unhelpful website! Link to comment Share on other sites More sharing options...
Grandma Cruising Posted August 5, 2022 Author #1409 Share Posted August 5, 2022 1 hour ago, luvsmickey said: I don’t know if this has been answered somewhere in the last 56 pages, but I am wondering if you can book spa or salon services ahead of boarding. I can’t seem to find this answer on Azamara website. It’s actually a very unhelpful website! No you can’t as far as I am aware. Link to comment Share on other sites More sharing options...
Delvinium Posted August 5, 2022 #1410 Share Posted August 5, 2022 Hi All, Experienced cruisers but first time Azamara with late booking for a cruise on Azamara Pursuit in a few days. I have emailed and tried calling to book an 'Experience more Package' but so far can’t get a response (cut the last call after a wait of 1hr 10m). Would anyone know if these packages can be purchased on board? Many thanks, D Link to comment Share on other sites More sharing options...
jwilcox Posted August 6, 2022 #1411 Share Posted August 6, 2022 6 hours ago, Delvinium said: Hi All, Experienced cruisers but first time Azamara with late booking for a cruise on Azamara Pursuit in a few days. I have emailed and tried calling to book an 'Experience more Package' but so far can’t get a response (cut the last call after a wait of 1hr 10m). Would anyone know if these packages can be purchased on board? Many thanks, D Our upcoming trip will be our first on Azamara. So I am as far from an expert as possible. However I tried to book one of these packages using OBC and they (Azamara phone rep) told I could not do that prior to boarding and I would have to do it on board. Link to comment Share on other sites More sharing options...
Delvinium Posted August 6, 2022 #1412 Share Posted August 6, 2022 Many thanks jwilcox. That’s good to know. I will try to book after boarding and provide an update here. Hope you have a lovely cruise. D Link to comment Share on other sites More sharing options...
federalexpress Posted August 6, 2022 #1413 Share Posted August 6, 2022 5 hours ago, jwilcox said: Our upcoming trip will be our first on Azamara. So I am as far from an expert as possible. However I tried to book one of these packages using OBC and they (Azamara phone rep) told I could not do that prior to boarding and I would have to do it on board. FYI my TA claims you can indeed buy the packages up front, and actually suggested doing so. I haven't actually bought it yet so she may have been wrong. I was using $1000 of my OBC to buy a $1499 Indulgence package. It appears I just pay the $499 difference in cash (or more specifically, card). Possibly Azamara don't sell them direct but TA's can get them on your behalf? Or maybe someone is incorrect in what they are claiming.. Link to comment Share on other sites More sharing options...
lisiamc Posted August 6, 2022 #1414 Share Posted August 6, 2022 1 minute ago, federalexpress said: FYI my TA claims you can indeed buy the packages up front, and actually suggested doing so. I haven't actually bought it yet so she may have been wrong. I was using $1000 of my OBC to buy a $1499 Indulgence package. It appears I just pay the $499 difference in cash (or more specifically, card). Possibly Azamara don't sell them direct but TA's can get them on your behalf? Or maybe someone is incorrect in what they are claiming.. I think there may be two ideas going on here. I have bought an Essentials package prior to the cruise, but I was not able to use onboard credit for it. Maybe that has changed recently? When I am onboard, I have been able to use onboard credit to buy dining packages. They like to sell those to people already onboard, because they normally book our three dinners at the time of buying the package. Link to comment Share on other sites More sharing options...
federalexpress Posted August 6, 2022 #1415 Share Posted August 6, 2022 6 minutes ago, lisiamc said: I think there may be two ideas going on here. I have bought an Essentials package prior to the cruise, but I was not able to use onboard credit for it. Maybe that has changed recently? When I am onboard, I have been able to use onboard credit to buy dining packages. They like to sell those to people already onboard, because they normally book our three dinners at the time of buying the package. Interesting. My TA was clear in her email to me that I could use my OBC against the Indulgence package but she might have got it wrong. Will find out soon enough! Is it also possible that some OBC is different? I recall reading somewhere that TA supplied OBC can be used slightly differently to Azamara supplied OBC. But not totally sure about that. I'm in a suite so maybe that changes things? For example, I would not need to buy speciality dining (other than chef's table). Given the uncertainty, I'll report back when I try to buy my Indulgence package and let people know if it proved possible. 1 Link to comment Share on other sites More sharing options...
Mackdogmolly Posted August 6, 2022 #1416 Share Posted August 6, 2022 I have definitely bought the Experience More packages ahead of time using a cc. The difference between TA obc and Azamara obc is TA obc is refundable and Azamara obc is not (use it or lose it) Link to comment Share on other sites More sharing options...
Grandma Cruising Posted August 7, 2022 Author #1417 Share Posted August 7, 2022 Uktog put a useful tip in the ‘Anyone on Board’ topic. “One useful change I’ve noticed on Quest. There’s a QR code on each days Insider that takes you to the Main Dining Room menu. So it’s easy to make dining plans a little earlier- no waiting for the menu to be put up mid afternoon.” Link to comment Share on other sites More sharing options...
Rare Beamafar Posted August 7, 2022 #1418 Share Posted August 7, 2022 While not a tip, rather an observation from an Az newbie - everything (positive) I’ve read on here matches our experience onboard. From the food, to the service, to the friendly passengers. We’re just 24 hours onboard and are blown away. 13 Link to comment Share on other sites More sharing options...
Rare Port Power Posted August 7, 2022 #1419 Share Posted August 7, 2022 9 minutes ago, Beamafar said: While not a tip, rather an observation from an Az newbie - everything (positive) I’ve read on here matches our experience onboard. From the food, to the service, to the friendly passengers. We’re just 24 hours onboard and are blown away. From an old hand, I am so glad you like Azamara. Continue to enjoy your cruise. 5 1 Link to comment Share on other sites More sharing options...
lisiamc Posted August 7, 2022 #1420 Share Posted August 7, 2022 1 hour ago, Beamafar said: While not a tip, rather an observation from an Az newbie - everything (positive) I’ve read on here matches our experience onboard. From the food, to the service, to the friendly passengers. We’re just 24 hours onboard and are blown away. I’m so pleased you’re enjoying your first Azamara cruise! We just boarded Pursuit today, and it’s wonderful to be on a ship again. 2 Link to comment Share on other sites More sharing options...
Grandma Cruising Posted August 7, 2022 Author #1421 Share Posted August 7, 2022 2 hours ago, Beamafar said: While not a tip, rather an observation from an Az newbie - everything (positive) I’ve read on here matches our experience onboard. From the food, to the service, to the friendly passengers. We’re just 24 hours onboard and are blown away. That’s great to hear. That’s how we felt on our first Azamara cruise & is why we keep coming back. 1 Link to comment Share on other sites More sharing options...
Delvinium Posted August 7, 2022 #1422 Share Posted August 7, 2022 On 8/5/2022 at 10:17 PM, Delvinium said: Hi All, Experienced cruisers but first time Azamara with late booking for a cruise on Azamara Pursuit in a few days. I have emailed and tried calling to book an 'Experience more Package' but so far can’t get a response (cut the last call after a wait of 1hr 10m). Would anyone know if these packages can be purchased on board? Many thanks, D Just following up and pleased to confirm that we are onboard now and the ‘Experience more Packages’ are available for purchase at guest services 😀. Thanks to the Guest Services team for the great service and thanks all for your responses. Safe travels, D 3 Link to comment Share on other sites More sharing options...
Dudeljo Posted August 8, 2022 #1423 Share Posted August 8, 2022 I booked Azamara Onward for later this year. Can anyone tell me if they sell Clinique articles onboard? Thank you, Jo Link to comment Share on other sites More sharing options...
Janet&Carl Posted August 9, 2022 #1424 Share Posted August 9, 2022 I'm sure this has been asked before and I'm sorry if I'm asking again - I'm going googly eyed trolling through the previous comments. We want to plan a visit to a music hall in Barcelona but don't want to book for the night that might be the azamazing evening. How do you know which evening it will be ? Link to comment Share on other sites More sharing options...
Janet&Carl Posted August 9, 2022 #1425 Share Posted August 9, 2022 On 8/7/2022 at 11:09 PM, Beamafar said: While not a tip, rather an observation from an Az newbie - everything (positive) I’ve read on here matches our experience onboard. From the food, to the service, to the friendly passengers. We’re just 24 hours onboard and are blown away. So good to hear - we are MSC fans from way back but also think we will be a good fit for Azamara. I'm so looking forward to trying something new. We tried Princess, Costa (a few times) RCCL, and Genting, another company that is now bust and havent found our fit yet. Link to comment Share on other sites More sharing options...
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