Guest Check In

[trbarton]

I’m filling in the Guest Check In information but when I enter the airport information as SFO it doesn’t recognize it when I save the information. Anyone had this problem & if so what did you do?

Tom🤔

[Colo Cruiser]

I’m filling in the Guest Check In information but when I enter the airport information as SFO it doesn’t recognize it when I save the information. Anyone had this problem & if so what did you do?

Tom🤔

 

 

Do you know what Princess has in your record for location? Sometimes it gets changed.

Usually a call to Princess is a quick fix for your home airport.

[menkot]

I had to type in the city and state and wait for the little box underneath to show a list of options. When I clicked on the correct airport and let it fill in that information in the box, it would go through

[trbarton]

Looks like a call to Princess. I’ve tried everything suggested with the same results. I’ve never changed my home airport & this is the first time with this problem.

Tom😎

[caribill]

Is this the entry you make when it asks for the home airport to fly you back to in case of emergency?

 

If so, it should not matter what airport Princess has for you as your home airport.

 

If not that entry, where is it asking for an airport?

[trbarton]

Is this the entry you make when it asks for the home airport to fly you back to in case of emergency?

 

If so, it should not matter what airport Princess has for you as your home airport.

 

If not that entry, where is it asking for an airport?

 

Yes it’s asking where to fly you back icase of an emergency. Without that being filled in your check in is “Incomplete”, thus you can’t print out your boarding pass it this is not filled in.

Tom😎

[Tbv610]

Hi I had the same problem over the weekend, I was able to enter my airport but it would not take my DH's. It finally took it after a few log outs and tries.

[Colo Cruiser]

Is this the entry you make when it asks for the home airport to fly you back to in case of emergency?

 

If so, it should not matter what airport Princess has for you as your home airport.

 

If not that entry, where is it asking for an airport?

 

 

 

It is mandatory/required. Will not let you continue guest registration info without it.

 

 

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[voljeep]

just like the 'dress code' ... just a suggestion, not mandated, and rarely enforced...;p:halo::halo:

[trbarton]

FYI....Princess admitted that they were having a problem with there web site in adding the airport code & with my phone call they were able to add the airport code needed Incase of an emergency. Remember this information is mandatory & needed in order for you to complete your personalizer & print our your boarding passes.

Tom😎

[D&N LUV 2 TRAVEL]

I experienced the same problem and like Tom I called Princess and they input the airport code for me and once I refreshed the computer the Guest Check In was showing as completed.

[Cyn874]

When are we supposed to fill that in, anyway? We have a cruise for April 2019 and haven't booked airfare or anything yet. Is there a deadline to 'check in'?

[caribill]

When are we supposed to fill that in, anyway? We have a cruise for April 2019 and haven't booked airfare or anything yet. Is there a deadline to 'check in'?

 

About 3 days before the cruise.

 

However, you cannot get your boarding pass which is available 75 days before embarkation unless you do fill it in.

 

This info is only asking what airport to fly you to if there is an emergency and you need to go home. Usually you would know what airport you would want to be brought to even if you have not booked flights yet.

[Colo Cruiser]

When are we supposed to fill that in, anyway? We have a cruise for April 2019 and haven't booked airfare or anything yet. Is there a deadline to 'check in'?

 

I have seen the personalizer locked at 5 days out.

[99Cruiser]

I had the same problem and had to call Princess and they entered it for me

[Husky61]

I’m filling in the Guest Check In information but when I enter the airport information as SFO it doesn’t recognize it when I save the information. Anyone had this problem & if so what did you do?

Tom🤔

 

I would have called Princess before I did anything else.:)

[trbarton]

I would have called Princess before I did anything else.:)

 

Did you see my post #10 where I indicated I called Princess & they resolved everything?

Tom😎

[gremlinbangles]

If its connecting flights you have to enter each segment separately, you cant just enter the starting and ending points. Dont know if this is the case.

 

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[Husky61]

Did you see my post #10 where I indicated I called Princess & they resolved everything?

Tom😎

 

 

Missed it.:')

[caribill]

If its connecting flights you have to enter each segment separately, you cant just enter the starting and ending points. Dont know if this is the case.

 

 

They only care about the flight that brings you to the cruise port and the flight that takes you from the cruise port. Any flights that connect to those flights do not matter.

 

They are basically making sure your scheduled arrival and departure flights meet their guidelines.

[gremlinbangles]

They only care about the flight that brings you to the cruise port and the flight that takes you from the cruise port. Any flights that connect to those flights do not matter.

 

They are basically making sure your scheduled arrival and departure flights meet their guidelines.

True.

 

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