Rare mcatmcat Posted April 8, 2019 #1 Share Posted April 8, 2019 I was told by a representative that I have to wait 8 hrs after making the booking for me to purchase anything on the cruise planner, is that something new? Link to comment Share on other sites More sharing options...
Clarea Posted April 8, 2019 #2 Share Posted April 8, 2019 First time I've heard of this. 1 Link to comment Share on other sites More sharing options...
matj2000 Posted April 8, 2019 #3 Share Posted April 8, 2019 Since when does anyone listen the RC order takers? They don't know... Link to comment Share on other sites More sharing options...
Ken at the beach Posted April 8, 2019 #4 Share Posted April 8, 2019 I’ve been told that sometimes it may take a few hours for your reservation to show up in your cruise planner but once it’s there you can make purchases. 1 Link to comment Share on other sites More sharing options...
Ashland Posted April 8, 2019 #5 Share Posted April 8, 2019 I've also never heard this to be the case.....RCI making you wait so they can take more of your $$$'s Link to comment Share on other sites More sharing options...
AdGuyMG Posted April 9, 2019 #6 Share Posted April 9, 2019 (edited) 3 hours ago, mcatmcat said: I was told by a representative that I have to wait 8 hrs after making the booking for me to purchase anything on the cruise planner, is that something new? There needs to be time in order for your payment and any obc to batch and get posted to their accounting system and move from offered status to booked status. Did the rep say "You need to wait 8 hours." or did they say "It may take up to 8 hours" ? Edited April 9, 2019 by AdGuyMG Link to comment Share on other sites More sharing options...
gatour Posted April 9, 2019 #7 Share Posted April 9, 2019 2 hours ago, AdGuyMG said: There needs to be time in order for your payment and any obc to batch and get posted to their accounting system and move from offered status to booked status. Did the rep say "You need to wait 8 hours." or did they say "It may take up to 8 hours" ? Ahh the joys of batch processing and trying to explain it to non-IT people. 1 Link to comment Share on other sites More sharing options...
Rare twangster Posted April 9, 2019 #8 Share Posted April 9, 2019 I've experienced a delay accessing the cruise planner booking within 90 days. I've paid in full since it's past final payment due date, yet it isn't instant access to the cruise planner. It often takes a few hours for the system(s) to recognize my booking. I often look for "Going, Going, Gone" rates between 60 and 30 days out so I've seen this effect a few times. Link to comment Share on other sites More sharing options...
AdGuyMG Posted April 9, 2019 #9 Share Posted April 9, 2019 10 hours ago, AdGuyMG said: There needs to be time in order for your payment and any obc to batch and get posted to their accounting system and move from offered status to booked status. Did the rep say "You need to wait 8 hours." or did they say "It may take up to 8 hours" ? 8 hours ago, gatour said: Ahh the joys of batch processing and trying to explain it to non-IT people. Some companies still use the term in-house , but years ago the Accounting / IT people used to call it "Running The Tape" Link to comment Share on other sites More sharing options...
Rare mcatmcat Posted April 10, 2019 Author #10 Share Posted April 10, 2019 On 4/8/2019 at 8:39 PM, AdGuyMG said: Did the rep say "You need to wait 8 hours." or did they say "It may take up to 8 hours" ? You need to wait 8 hrs I was like this is new right and he said something like no Btw I dint have to wait 8 hrs but it took the system 5 hrs for me to purchase anything in the cruise planner 😮 Link to comment Share on other sites More sharing options...
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