C&A Status Upgrade - Price Changes

[robmtx]

Question - 

 

If a C&A Emerald member books a balcony on a cruise over a year away, then a few months later obtains Diamond status, would that booking receive an automatic discount to reflect the cruiser's new status?

 

 

[molly361]

They would have to call to get the new discount and the booking will be re-priced at that day's rate.  Sometimes not worth doing

[Merion_Mom]

Just now, molly361 said:

They would have to call to get the new discount and the booking will be re-priced at that day's rate.  Sometimes not worth doing

 

+1

[robmtx]

Thanks... I'm trying to figure out why my fare is quite a bit lower than when I booked. I haven't spoken directly to my TA about it yet. So ruling out things like a status change. It's about $100 per person cheaper.

[nelblu]

When I was near D+ and was doing a booking, I asked the RCL Rep. if I was able to get the higher balcony discount upon reaching the higher level.  I was told yes and to call back and they would adjust the BD amount  without impacting the original pricing.  Call them ands see what they say.

[Merion_Mom]

1 minute ago, robmtx said:

Thanks... I'm trying to figure out why my fare is quite a bit lower than when I booked. I haven't spoken directly to my TA about it yet. So ruling out things like a status change. It's about $100 per person cheaper.

 

Do you mean that you are looking at RC's website?  Or something else?

[robmtx]

I'm looking at original invoice from my TA. When I go to "pay online" the remaining balance, it was much lower. Now sure why it's lower (and not complaining lol) - I'm more curious why it would be lower without me rebooking, getting some adjustments. etc.

[blackshirt]

7 minutes ago, robmtx said:

I'm looking at original invoice from my TA. When I go to "pay online" the remaining balance, it was much lower. Now sure why it's lower (and not complaining lol) - I'm more curious why it would be lower without me rebooking, getting some adjustments. etc.

I’m thinking what you see online only reflects what is owed to Royal and does not include whatever goes to the TA but your invoice does.

[robmtx]

3 minutes ago, blackshirt said:

I’m thinking what you see online only reflects what is owed to Royal and does not include whatever goes to the TA but your invoice does.

Maybe it's a TA system error then.. I clicked the link from my TA to make my final payment and submitted. I got back from them a $0 balance invoice. It does show the cruise fare to be a few hundred less. 

 

While it could be an error, we have two cabins on this cruise under different invoices through this TA and the other one has the right price. 

[Merion_Mom]

32 minutes ago, robmtx said:

Maybe it's a TA system error then.. I clicked the link from my TA to make my final payment and submitted. I got back from them a $0 balance invoice. It does show the cruise fare to be a few hundred less. 

 

While it could be an error, we have two cabins on this cruise under different invoices through this TA and the other one has the right price. 

 

Are both cabins the exact same category?

[robmtx]

8 minutes ago, Merion_Mom said:

 

Are both cabins the exact same category?

No, one is an inside and one a balcony which made me think it was a new c&a discount for the balcony. 

[robmtx]

Would a kids-sail-free offer get auto applied to a booking? My gut says No, but our 3rd pax is a child.

[Clarea]

8 minutes ago, robmtx said:

Would a kids-sail-free offer get auto applied to a booking? My gut says No, but our 3rd pax is a child.

 

Only upon initial booking.  After initial booking you would need to contact whoever booked your cruise to take advantage of a new promo.

[molly361]

Maybe your TA got you a price drop or the kids sail free 

[robmtx]

2 minutes ago, Host Clarea said:

 

Only upon initial booking.  After initial booking you would need to contact whoever booked your cruise to take advantage of a new promo.

And that's what I figured. Hopefully my TA sorts it, and I'm also paid in full now and not going to get another invoice 😎

[Clarea]

5 minutes ago, robmtx said:

And that's what I figured. Hopefully my TA sorts it, and I'm also paid in full now and not going to get another invoice 😎

 

Curious, please report back if you find out.

[robmtx]

I'm too embarrassed to report back.. But I will. My girlfriend had it adjusted back in April for the kids sail free offer. I didn't have the most up to date invoice. The invoice was a PDF with a link to pay online... So I was opening the old one but the link still took me to the correct pricing. So yay me for finding bonus money! 

[KroozFoolz]

I think it's yay for your girlfriend getting the price adjusted back in April.

[SRF]

My TA actually checks for price drops and automatically gets them.

 

So most times, my final payment is less than the original booking.