garydm Posted December 1, 2019 #1 Share Posted December 1, 2019 Is the unlimited package restricted to one device and do Neptune Suites have Ethernet connections as well as Wifi? Thanks. Gary Link to comment Share on other sites More sharing options...
CruiserBruce Posted December 1, 2019 #2 Share Posted December 1, 2019 There are many discussions here about the internet plans, which are fleetwide. The one fly in the ointment is reports that only one device is allowed per plan purchase. I am not seeing convincing evidence this is true...it may be operator error. I am not aware any ship has ethernet connections. Link to comment Share on other sites More sharing options...
TAD2005 Posted December 1, 2019 #3 Share Posted December 1, 2019 Ethernet connections went away in hotels and ships when the majority of connected devices that guests bring are tablets and phones, not laptops. 1 Link to comment Share on other sites More sharing options...
vmom Posted December 2, 2019 #4 Share Posted December 2, 2019 Direct from the Holland website in the description of prepaid internet packages: ”The plan can be activated on any device but only one device can be actively connected at a time, the rate calculation is based on prorating the voyage package by length.” 1 Link to comment Share on other sites More sharing options...
tv24 Posted December 2, 2019 #5 Share Posted December 2, 2019 One device at a time. Link to comment Share on other sites More sharing options...
TAD2005 Posted December 3, 2019 #6 Share Posted December 3, 2019 Some CC members have reported on a few HAL ships, the newest restriction is ONE DEVICE, period. You cannot connect multiple devices, and using one at a time. Possibly this is a test program to stop people from sharing their login information with other friends, effectively allowing many people to all work off of a single package. Link to comment Share on other sites More sharing options...
Rare kazu Posted December 3, 2019 #7 Share Posted December 3, 2019 8 minutes ago, TAD2005 said: Some CC members have reported on a few HAL ships, the newest restriction is ONE DEVICE, period. You cannot connect multiple devices, and using one at a time. Possibly this is a test program to stop people from sharing their login information with other friends, effectively allowing many people to all work off of a single package. My understanding was that was a one day glitch and the way they announce the internet packages. Once my friend got it fixed, they were able to log off and log on and use the different devices. How long that will last, who knows? But it still works 😉 Link to comment Share on other sites More sharing options...
iflyrc5 Posted December 3, 2019 #8 Share Posted December 3, 2019 We are just off the Rotterdam. We did not have the wifi service but I friends did and they had to keep switching which phone was logged in. I will also say that the service was rather slow - like the old dial-up days. Link to comment Share on other sites More sharing options...
Msrigby Posted December 3, 2019 #9 Share Posted December 3, 2019 I am just off Rotterdam as well and wi FI was fine. Had premium plan. One device at a time shared with my cabin mate. No issues at all. Link to comment Share on other sites More sharing options...
garydm Posted December 6, 2019 Author #10 Share Posted December 6, 2019 Good to learn one can still use multiple devices, albeit one at a time. I thought the Rotterdam might be adequately aged to still have Ethernet connections. Thanks all. Link to comment Share on other sites More sharing options...
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