Condensed/Expanded button doesn't work

[DeltaOne]

In the last few days the Condensed/Expanded button stopped working.  I'm using Mac OS and Safari (current versions).  I've tried Google Chrome too.

 

 

[Host Kat]

Howdy!

First of all, please make sure View Signatures? is enabled on your Cruise Critic account. 

 

Click your User Name on the right close to the Notifications bell and over the Search bubble. Click Account Settings in the dropdown list. Click Signature on the left of the next screen. Make sure View Signatures? on the next screen has the green checkmark. I think on a phone, you go to Account, Account Settings, and then tap on the Settings Area dropdown list to reveal Signature as one of the choices.

 

The type of device used makes a big difference on Cruise Critic since the October 2018 software conversion to Invision from vBulletin. Using PC, laptop, tablet, iPad, iPhone, Android, etc. will work in different ways now. Some things can be seen... other things...  not so much.

 

Hopefully other members that have waaaay more technical savvy than I will chime in on this thread for you. All I have is a dumb flip phone and a laptop.   

 

Host Kat

[DeltaOne]

11 hours ago, Host Kat said:

Howdy! First of all, please make sure View Signatures? is enabled on your Cruise Critic account. 

 

I have View Signatures turned off.  The Condensed/Expanded buttons have worked fine since the big upgrade...they stopped working a few days ago.  

 

I toggled View Signatures on, it didn't help.  

 

Next I'm going to log off of Cruise Critic and back on, delete cookies...the standard stuff.  Maybe that'll help?  I'll report back.

[DeltaOne]

No luck.  Emptied browser cache, deleted cookies, signed out/back in...the Condensed/Expanded button still doesn't work.

 

[puppycanducruise]

I have the same problem.  The condensed option does not change anything.

It worked fine up until a few days ago.

I am not tech savy and have not changed anything on my end.

[Essiesmom]

I don't even see the button except on Host Kat's signature.  And when clicked, it disappears.  EM

[gnome12]

46 minutes ago, Essiesmom said:

I don't even see the button except on Host Kat's signature.  And when clicked, it disappears.  EM

I never saw condense; I only saw expand. Once you expand a signature, you can't condense it again, at least that was always my experience. (Of course this is only on my desktop; on my phone I can't see signatures at all.)

[DeltaOne]

And now Condense/Expand is working again.

 

My guess is someone at CC found the problem...if so...thanks!

[puppycanducruise]

Yes, it works for me too.

Thanks.

[broberts]

10 hours ago, gnome12 said:

I never saw condense; I only saw expand. Once you expand a signature, you can't condense it again, at least that was always my experience. (Of course this is only on my desktop; on my phone I can't see signatures at all.)

 

Same here. Can someone post a screen grab showing a "condense" button please.

[Shmoo here]

3 hours ago, broberts said:

 

Same here. Can someone post a screen grab showing a "condense" button please.

There is no condense button.  But you can change the expanded signature back to collapsed.  Sadly, I did it once several months ago, but I don't remember how.....

 

EDIT:   OK, a little sleuthing and I found a post I made last February regarding how to put signatures back on that you've ignored:

 

Click on the down arrow next to your username in the upper right.  Click on "Ignored Users".  You should see a list of all those who've you blocked (ignored) their signatures.  Unclick each one you want to restore.

 

Edited January 4, 2020 by Shmoo here

[Host Kat]

36 minutes ago, Shmoo here said:

There is no condense button.  But you can change the expanded signature back to collapsed.  Sadly, I did it once several months ago, but I don't remember how.....

 

For me, I just click Refresh on the page.

[DeltaOne]

11 hours ago, broberts said:

 

Same here. Can someone post a screen grab showing a "condense" button please.

 

See below.  I see Condensed/Expanded on my Activity Stream pages, on the upper right side.

 

One pic shows the page set to Condensed.  One pic shows the page set to Expanded (exposes the first few lines of the post).

 

The buttons stopped working for a few days, but now they work normally again.

[broberts]

@Paul from Maryland, Thanks for the screen grabs. 😀 It appears that I misunderstood the context. I thought post signatures were being discussed.

 

[Host Kat]

1 hour ago, broberts said:

@Paul from Maryland, Thanks for the screen grabs. 😀 It appears that I misunderstood the context. I thought post signatures were being discussed.

 

 

Me too! Thanks Paul for the info! And I guess the same from the rest of us on this thread? 🤔

[DeltaOne]

2 hours ago, broberts said:

@Paul from Maryland, Thanks for the screen grabs. 😀 It appears that I misunderstood the context. I thought post signatures were being discussed.

 

 

Perhaps my first post on this subject should have included something about this being a problem on Activity Streams.  I do all my reading here via Activity Streams.  I forgot that the regular forum pages don't use the condense/expand buttons.