Happy Cruiser 6143 Posted December 14, 2020 Author #501 Share Posted December 14, 2020 13 hours ago, Luvcrusn said: @TeeRick try calling Captains Club. Both DH and I were getting the emails, then all of a sudden mine stopped arriving. I called, changed the email attached to my Captains Club and now we both get them. I'm single. I used to get the PUP e-mails. Then they stopped. However, marketing e-mails have no difficulty making their way to my e-mail account. So they clearly have my correct e-mail address. I seriously doubt that taking the time to call the Captain's Club would rectify this issue. Link to comment Share on other sites More sharing options...
TeeRick Posted December 14, 2020 #502 Share Posted December 14, 2020 13 hours ago, Luvcrusn said: @TeeRick try calling Captains Club. Both DH and I were getting the emails, then all of a sudden mine stopped arriving. I called, changed the email attached to my Captains Club and now we both get them. Yes have done this a few times. Same with emails from Royal C too. None. After I call, I get emails for a week or two but then they mysteriously stop again. Are you saying I should try an alternative email address? And if so why might that work? Do you think that my common email address is somehow on a "do not send" list? I really have not been that bad on my cruises! 🙂 Link to comment Share on other sites More sharing options...
Pinboy Posted December 14, 2020 #503 Share Posted December 14, 2020 6 minutes ago, TeeRick said: I really have not been that bad on my cruises! 🙂 LOL---- So , You are not that guy I mentioned toooo many times already on CC. Big, like , "really Big " mouth and a cowboy hat to match. Link to comment Share on other sites More sharing options...
TeeRick Posted December 14, 2020 #504 Share Posted December 14, 2020 1 minute ago, Pinboy said: LOL---- So , You are not that guy I mentioned toooo many times already on CC. Big, like , "really Big " mouth and a cowboy hat to match. I have a round face and look terrible in cowboy hats. 3 Link to comment Share on other sites More sharing options...
MamaFej Posted December 14, 2020 #505 Share Posted December 14, 2020 1 hour ago, TeeRick said: I have a round face and look terrible in cowboy hats. To the best of my recollection, @Pinboy never said the guy looked good in his hat. 1 Link to comment Share on other sites More sharing options...
grandgeezer Posted December 14, 2020 #506 Share Posted December 14, 2020 2 hours ago, Pinboy said: LOL---- So , You are not that guy I mentioned toooo many times already on CC. Big, like , "really Big " mouth and a cowboy hat to match. You sure you weren't looking in a mirror? 2 Link to comment Share on other sites More sharing options...
Luvcrusn Posted December 14, 2020 #507 Share Posted December 14, 2020 @TeeRick I was just trying to offer a possible work-around to the problem caused by the X IT ineptitude. When I called I did manage to find someone who solved my problem. My DH and I had been using the same email address and once they changed mine to a different address than my DH was using the problem went away. The odd thing is that each of us received the marketing emails all along. I hope your problem gets resolved. @Happy Cruiser 6143 Since you're a single cruiser, I've got no possible guess what caused your problems except the aforementioned X IT ineptitude. I do know that the emails for the PUP are handled through the marketing department because on occasion I've had missing PUPs and when I called/emailed Captains Club they had to work with marketing to get the points corrected. At any rate, since I've got not much do in the current pandemic universe conditions I figure I'll call and bother them.😂 Link to comment Share on other sites More sharing options...
TeeRick Posted December 14, 2020 #508 Share Posted December 14, 2020 2 hours ago, Luvcrusn said: @TeeRick I was just trying to offer a possible work-around to the problem caused by the X IT ineptitude. When I called I did manage to find someone who solved my problem. My DH and I had been using the same email address and once they changed mine to a different address than my DH was using the problem went away. The odd thing is that each of us received the marketing emails all along. I hope your problem gets resolved. @Happy Cruiser 6143 Since you're a single cruiser, I've got no possible guess what caused your problems except the aforementioned X IT ineptitude. I do know that the emails for the PUP are handled through the marketing department because on occasion I've had missing PUPs and when I called/emailed Captains Club they had to work with marketing to get the points corrected. At any rate, since I've got not much do in the current pandemic universe conditions I figure I'll call and bother them.😂 Thank you I will definitely try your suggestions. Link to comment Share on other sites More sharing options...
Happy Cruiser 6143 Posted December 15, 2020 Author #509 Share Posted December 15, 2020 On 12/14/2020 at 12:17 PM, Luvcrusn said: @TeeRick I was just trying to offer a possible work-around to the problem caused by the X IT ineptitude. When I called I did manage to find someone who solved my problem. My DH and I had been using the same email address and once they changed mine to a different address than my DH was using the problem went away. The odd thing is that each of us received the marketing emails all along. I hope your problem gets resolved. @Happy Cruiser 6143 Since you're a single cruiser, I've got no possible guess what caused your problems except the aforementioned X IT ineptitude. I do know that the emails for the PUP are handled through the marketing department because on occasion I've had missing PUPs and when I called/emailed Captains Club they had to work with marketing to get the points corrected. At any rate, since I've got not much do in the current pandemic universe conditions I figure I'll call and bother them.😂 I get at least one marketing e-mail a day from them, so I know marketing has my correct address. 1 Link to comment Share on other sites More sharing options...
Luvcrusn Posted December 15, 2020 #510 Share Posted December 15, 2020 12 minutes ago, Happy Cruiser 6143 said: I get at least one marketing e-mail a day from them, so I know marketing has my correct address. When my PUP emails stopped I was getting the daily marketing emails. They never fail to find my inbox!. There's no logical explanation of how X IT works. 1 1 Link to comment Share on other sites More sharing options...
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