pcur Posted June 14, 2022 #26 Share Posted June 14, 2022 (edited) Yes, I did many searches. I emailed with the hotel several times. I booked a non-refundable room. Close to my cruise I will book the transportation. The package entitles me to a $5 port shuttle directly to the ship. I'll take my chances with my $75 for my room and breakfast if something goes wrong. Having the hotel cancel the room and not refund is what credit card benefits are for. I have great benefits with my Chase Sapphire credit card, and have had them help me before with an expensive and problematic refund with Airbnb. Chase Bank carries a pretty big stick with vendors all over the world. Edited June 14, 2022 by pcur 1 Link to comment Share on other sites More sharing options...
Rare cruisemom42 Posted June 14, 2022 #27 Share Posted June 14, 2022 5 hours ago, pcur said: Yes, I did many searches. I emailed with the hotel several times. I booked a non-refundable room. Close to my cruise I will book the transportation. The package entitles me to a $5 port shuttle directly to the ship. I'll take my chances with my $75 for my room and breakfast if something goes wrong. Having the hotel cancel the room and not refund is what credit card benefits are for. I have great benefits with my Chase Sapphire credit card, and have had them help me before with an expensive and problematic refund with Airbnb. Chase Bank carries a pretty big stick with vendors all over the world. Understood -- hope it all works out for you. I do think it is a little misleading, though to say that they have good reviews here on CC. At best, I'd say mixed reviews..... 1 Link to comment Share on other sites More sharing options...
pcur Posted June 14, 2022 #28 Share Posted June 14, 2022 2 hours ago, cruisemom42 said: Understood -- hope it all works out for you. I do think it is a little misleading, though to say that they have good reviews here on CC. At best, I'd say mixed reviews..... I went to the Italy board and did a search. Then, I went to Tripadvisor. I didn't see any of the negative comments we're seeing in this thread. Not trying to mislead; just not what I saw. Plus, I was only looking at reviews from late last year onward. Link to comment Share on other sites More sharing options...
euro cruiser Posted June 15, 2022 #29 Share Posted June 15, 2022 Who was traveling to Civitavecchia late last year? Cruising is only re-starting this spring, so who would have a reason to stay there? Link to comment Share on other sites More sharing options...
PumpkinPatches Posted June 15, 2022 #30 Share Posted June 15, 2022 On 6/8/2022 at 9:18 AM, Daniel A said: I cannot find the hotel's e-mail address or a web site. Do you still have that info? Thanks. I found it finally! Sorry I couldn't reply, I was actually on my cruise! lol. Did you end up booking? Link to comment Share on other sites More sharing options...
Daniel A Posted June 15, 2022 #31 Share Posted June 15, 2022 39 minutes ago, PumpkinPatches said: Sorry I couldn't reply, I was actually on my cruise! lol. Did you end up booking? Yes, I was able to book two rooms for two days in October of next year. I also wrote to Guiseppi asking if he would be able to arrange a taxi from the hotel to the ship. Apparently, taxis need to have a permit to take you past the free shuttle at the port and drop you at the security gate. Guiseppi hasn't written back yet about the taxis. I am holding this reservation as a backup. I am waitlisted for my two day pre-cruise in Rome, and I am hoping to stay in Rome for the two days instead of Civitavecchia. Thank you for your help! Link to comment Share on other sites More sharing options...
PumpkinPatches Posted June 15, 2022 #32 Share Posted June 15, 2022 6 minutes ago, Daniel A said: Yes, I was able to book two rooms for two days in October of next year. I also wrote to Guiseppi asking if he would be able to arrange a taxi from the hotel to the ship. Apparently, taxis need to have a permit to take you past the free shuttle at the port and drop you at the security gate. Guiseppi hasn't written back yet about the taxis. I am holding this reservation as a backup. I am waitlisted for my two day pre-cruise in Rome, and I am hoping to stay in Rome for the two days instead of Civitavecchia. Thank you for your help! Have you cruised out of this port before? From this hotel, it might be a 5-min MAX walk to the free shuttle. If there are no mobility issues, I wouldn't worry about it too much but it is VERY close! Link to comment Share on other sites More sharing options...
Daniel A Posted June 15, 2022 #33 Share Posted June 15, 2022 1 minute ago, PumpkinPatches said: Have you cruised out of this port before? From this hotel, it might be a 5-min MAX walk to the free shuttle. If there are no mobility issues, I wouldn't worry about it too much but it is VERY close! No, only once there as a port of call for Rome. We won't be able to walk it - too much luggage. Where at the port do you drop your luggage? Link to comment Share on other sites More sharing options...
PumpkinPatches Posted June 15, 2022 #34 Share Posted June 15, 2022 23 minutes ago, Daniel A said: No, only once there as a port of call for Rome. We won't be able to walk it - too much luggage. Where at the port do you drop your luggage? So you just cross the street from your hotel, and the free shuttle is right there. You'll load your bags in the bottom part of the bus, and then you'll get dropped off at the terminal doors, and the luggage porters are right there. 1 Link to comment Share on other sites More sharing options...
pandvsmith Posted June 19, 2022 #35 Share Posted June 19, 2022 Pre vivid San Giorgio canceled our reservation last minute along with several others on our cruise. It appeared that those booking directly were fine but if you booked through like Expedia, etc., you were canceled. Link to comment Share on other sites More sharing options...
Daniel A Posted June 20, 2022 #36 Share Posted June 20, 2022 2 hours ago, pandvsmith said: Pre vivid San Giorgio canceled our reservation last minute along with several others on our cruise. It appeared that those booking directly were fine but if you booked through like Expedia, etc., you were canceled. That scenario is not specific to San Giorgio. I have witnessed several times where people who booked hotel reservations were told at check in that they don't have a reservation and there are no rooms available. I've seen and heard where the people would say "here's my reservation number" and the desk clerk replies that number doesn't fit the format for the hotel chain. When it turns out that the reservation number was from one of the 3rd party booking sites they were told they needed to talk to the company they placed the booking through. I always book either directly with the hotel or through a hotel chain's website after seeing that take place a few times. Link to comment Share on other sites More sharing options...
lovesthebeach2 Posted June 20, 2022 #37 Share Posted June 20, 2022 17 hours ago, pandvsmith said: Pre vivid San Giorgio canceled our reservation last minute along with several others on our cruise. It appeared that those booking directly were fine but if you booked through like Expedia, etc., you were canceled. 15 hours ago, Daniel A said: That scenario is not specific to San Giorgio. I have witnessed several times where people who booked hotel reservations were told at check in that they don't have a reservation and there are no rooms available. I've seen and heard where the people would say "here's my reservation number" and the desk clerk replies that number doesn't fit the format for the hotel chain. When it turns out that the reservation number was from one of the 3rd party booking sites they were told they needed to talk to the company they placed the booking through. I always book either directly with the hotel or through a hotel chain's website after seeing that take place a few times. Would either of you feel comfortable booking directly with this hotel Link to comment Share on other sites More sharing options...
Daniel A Posted June 20, 2022 #38 Share Posted June 20, 2022 31 minutes ago, lovesthebeach2 said: Would either of you feel comfortable booking directly with this hotel No, not at all at that hotel based on the reports of cancellations with no notice and refusals to acknowledge requests for refunds. I booked directly with Hotel Traghetto Web site here: ferry hotels (hoteltraghetto.it) You book by e-mailing the hotel (info@hoteltraghetto.it) and Giuseppe will write back. I've read good things about this hotel and it is supposed to be a 5 minute walk to the cruise port. 1 Link to comment Share on other sites More sharing options...
pandvsmith Posted June 23, 2022 #39 Share Posted June 23, 2022 We stayed there previously booked 3rd party no problem as have many others...after last experience as well as others of being canceled days before the cruise, I will never book with them again. There are plenty of other options. 1 Link to comment Share on other sites More sharing options...
Daniel A Posted June 23, 2022 #40 Share Posted June 23, 2022 1 hour ago, pandvsmith said: We stayed there previously booked 3rd party no problem as have many others...after last experience as well as others of being canceled days before the cruise, I will never book with them again. There are plenty of other options. Are you referring to San Giorgio? Link to comment Share on other sites More sharing options...
signe63 Posted June 23, 2022 #41 Share Posted June 23, 2022 On 6/15/2022 at 3:34 AM, euro cruiser said: Who was traveling to Civitavecchia late last year? Cruising is only re-starting this spring, so who would have a reason to stay there? Many were...lots of European cruises: we sailed with Norwegian late September, as we were not allowed to go to USA for a cruise. A cruise we were forced to cancel....:) Link to comment Share on other sites More sharing options...
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