NCLH Shareholder benefit

[julig22]

9 minutes ago, blubberwon said:

Normally they do not accept emails,  I always send or fax the broker statement highlighting the stock and quantity. 

I think you are confusing NCL with something else.  I've never done it any other way than through email.  And never any issues, although they do have a backlog once in awhile - so I just re-send if I haven't heard back after a month or so.

 

[trex-de]

Well, I have sent it by email twice in a 3 week period. Nothing except an acknowledgement,   I am disappointed.  I emailed the PCC I have worked with for the past several cruises. I do not hold out hope there.  I could not find any telephone number to call so I can provide my “case number if I need to contact them”. 
 

Next I will mail it. We shall see. Any suggestions appreciated. 

[ziggyuk]

41 minutes ago, trex-de said:

Well, I have sent it by email twice in a 3 week period. Nothing except an acknowledgement,   I am disappointed.  I emailed the PCC I have worked with for the past several cruises. I do not hold out hope there.  I could not find any telephone number to call so I can provide my “case number if I need to contact them”. 
 

Next I will mail it. We shall see. Any suggestions appreciated. 

 

Check your booking, I have had them applied without any acknowledgement.

[trex-de]

20 minutes ago, ziggyuk said:

 

Check your booking, I have had them applied without any acknowledgement.

Thanks. Yes. First thing I do each evening.  Has been no updates. 

[putums]

I sent my  paperwork via email yesterday. Haven't heard back yet but will post when I do. Where is it noted on your booking if you don't get an email? I looked in my summary on the top left right and don't see anything yet.

[Zippeedee]

29 minutes ago, putums said:

I sent my  paperwork via email yesterday. Haven't heard back yet but will post when I do. Where is it noted on your booking if you don't get an email? I looked in my summary on the top left right and don't see anything yet.

Scroll down the page. It will be listed in your summary along with your free at sea and latitudes reward items. Mine is at the bottom of the list.

[zdcatc12]

1 hour ago, Zippeedee said:

Scroll down the page. It will be listed in your summary along with your free at sea and latitudes reward items. Mine is at the bottom of the list.

It will also be listed at the top section on the left as "Onboard Spending Money".

[putums]

Great will let post when I hear. Thanks 

[bookbabe]

Ours took less than a week.  Emailed info and two forms on August 18, got two updated amenity confirmations by email on August 23.

[pghflyer]

I emailed one trade confirmation, one form that listed a 2022 and a 2023 cruise, and I received my $100 credit on both in 2 business days - all great!

[Sixtytwo]

I am assuming NCL requires some form of a statement showing stock ownership from your broker or account. Am I correct? Also, with CCL, it had to be dated 30 days or less from sailing. Is this the same with NCL?

Thanks!

[lambs2]

5 minutes ago, Sixtytwo said:

I am assuming NCL requires some form of a statement showing stock ownership from your broker or account. Am I correct? Also, with CCL, it had to be dated 30 days or less from sailing. Is this the same with NCL?

Thanks!

Yes. It states most current months report from broker or your account.

[M4RK]

I applied for credit on Thursday morning by email for a sailing on the Gem that is only 30 days away. The credit appeared on my booking within about 30 hours (Friday afternoon).

[julig22]

53 minutes ago, Sixtytwo said:

I am assuming NCL requires some form of a statement showing stock ownership from your broker or account. Am I correct? Also, with CCL, it had to be dated 30 days or less from sailing. Is this the same with NCL?

Thanks!

Current statement - yes

30 days from sailing - no. Anytime but at least 15 days before sail date.

[trex-de]

For some reason NCL doesn’t like something I am doing on the email. I am 30 days out and just organized all the documents again and will mail them. 
 

weird. Not sure what is going on for me. 

[zdcatc12]

1 hour ago, trex-de said:

For some reason NCL doesn’t like something I am doing on the email. I am 30 days out and just organized all the documents again and will mail them. 
 

weird. Not sure what is going on for me. 

Try calling the 800 number for NCL during business hours. I did that to check on mine and whomever answered, put me on hold, checked with the department, and then told me it was approved. Couldn't hurt to try.

[trex-de]

Didn’t know the right hand knew what the left hand was doing at NCL.  Will do this if my mail attempt gets no response.  Thanks. 

[trex-de]

PCC is on it. Booked many cruises with her. She will call on my behalf. 
 

more to come…

[pbenjamin]

I submitted my request via email this last Friday (the 26th) in late afternoon Mountain time.  I got an email this afternoon confirming that the OBC was added to my account.  I had also cashed in points for OBC via the NCL Mastercard the same day.  Now I have received two updated Amenities Confirmations reflecting both of these as well as a new invoice with the codes NCLHBENE and WP200 added to it.  

Edited August 30, 2021 by pbenjamin

[putums]

Hi, just wanted to let you know my shareholder benefit was posted to my 3 upcoming trips today. I sent paperwork and request in last week.

Thanks

 

[trex-de]

2 hours ago, putums said:

Hi, just wanted to let you know my shareholder benefit was posted to my 3 upcoming trips today. I sent paperwork and request in last week.

Thanks

 

How did you send it?  Mail?  I could not be more disappointed. My PCC said she would call, but no response from her either.  Have done this multiple times. Now I am getting no response. I feel ghosted. My wife tells me I am real but I wonder if NCL knows I exist. They took my money for my cruise.   The worst part is seeing how much my 100 shares have lost since I bought them.  

[trex-de]

Just got a response. I exist!  Evidently my statement did not have the brokerage name on the page. Ok. Resubmitted After 3 times, they tell me.
 

stay tuned. 

[putums]

Glad to hear, my reservation numbers were mixed up and I resubmitted them. It was very easy

[psac]

I submitted mine on Sunday, no word yet besides the initial auto-reply, and not in the account yet. But since others are saying it can take about a week, I’m not stressing yet…

 

[psac]

…and I got the email today that the OBC was added to my account.  👍😁