nanseev Posted December 12, 2021 #1 Share Posted December 12, 2021 I ordered and received my 6 testing kids from eMed. I received the Abbott BinaxNOW Home Tests. I want to test on Friday for my Sunday cruise. The packaging *clearly* says Do Not Open until instructed to do so. OK - I won't open. On the front of the package, it says to download the Navica App, and "create an account prior to your appointment". Downloaded - done. Account created - done. Here's the problem.....what now? I can't figure out where to "make my appointment"??? Do I need an appointment? How do the next steps work? I need to test on Friday, and I just don't know what to do from here...and if I need a "virtual" appointment in advance or what? There are no additional directions on the box, and nothing that I can find on the app. There's an "I Have a Test" icon on the app, but it wants me to scan the barcode, and I'm afraid if I do that now, I have to test now (not Friday). But I also don't want to wait until Friday and have them tell me "Oh, you needed an appointment..." Who has done these tests and can tell me what steps are next? Link to comment Share on other sites More sharing options...
JAlovestotravel Posted December 12, 2021 #2 Share Posted December 12, 2021 No appointment. Just open the app, log in, click ready to test. Follow instructions. Have a set up where the camera can see the surface where the test will sit and your face at the same time. Link to comment Share on other sites More sharing options...
SnowshoeCat Posted December 12, 2021 #3 Share Posted December 12, 2021 There's no appointment. When they first started, apparently there were long waits. I did two tests in September, so hopefully my info is still valid. I did mine at about 9 am Eastern Time. No wait, got right "in". I used my iPad and set it up on the table so the proctor can see me and the table. The test kit stays in view of the camera. First, the site will test your device for sound and picture, and will ask you to verify some things. Then the proctor comes on and talks you through it step by step, plus the instructions will be on the screen. The hardest part for me was holding the QR code up to the back camera because it's kind of small. It takes about 10 minutes, then you sit for 15 minutes while the chemicals do their thing. They actually let me get up and do stuff, as long as the kit stayed on camera. There is a counter, then after 15 minutes, it will ask if you're there, and click to continue. It was very smooth. 2 Link to comment Share on other sites More sharing options...
publicpersona Posted December 12, 2021 #4 Share Posted December 12, 2021 19 minutes ago, SnowshoeCat said: I used my iPad Worth mentioning again .. the eMed website apparently doesn't like Chrome on iOS devices, so you may need to use Safari. 1 1 Link to comment Share on other sites More sharing options...
nanseev Posted December 12, 2021 Author #5 Share Posted December 12, 2021 Thanks everyone!!!! Exactly the info I needed! Link to comment Share on other sites More sharing options...
GTO-Girl Posted December 12, 2021 #6 Share Posted December 12, 2021 We haven’t had much luck logging onto NAVICA first and starting the test. For some reason it doesn’t want to connect. So…..we start by logging onto www.Emed.com first….which takes us to where we log onto NAVICA and we continue from there. Not sure why that works better but it does… 2 Link to comment Share on other sites More sharing options...
SnowshoeCat Posted December 12, 2021 #7 Share Posted December 12, 2021 2 hours ago, publicpersona said: Worth mentioning again .. the eMed website apparently doesn't like Chrome on iOS devices, so you may need to use Safari. I didn't know that. Thanks for sharing. 23 minutes ago, GTO-Girl said: So…..we start by logging onto www.Emed.com first….which takes us to where we log onto NAVICA and we continue from there. Not sure why that works better but it does… Now that you mention it, I accessed the test through eMed, as well, and the app simply stored my results for when I needed to show it. Link to comment Share on other sites More sharing options...
flamingos Posted December 12, 2021 #8 Share Posted December 12, 2021 1 hour ago, GTO-Girl said: We haven’t had much luck logging onto NAVICA first and starting the test. For some reason it doesn’t want to connect. So…..we start by logging onto www.Emed.com first….which takes us to where we log onto NAVICA and we continue from there. Not sure why that works better but it does… Same here, so I have given up on it and go straight to eMed, where you sign in to your Navica account. 1 Link to comment Share on other sites More sharing options...
kochleffel Posted December 12, 2021 #9 Share Posted December 12, 2021 I admit that I'm deficient in spatial intelligence, but how do you arrange a handheld device so that your face and the table are in the frame at the same time? Link to comment Share on other sites More sharing options...
Jenzoe888 Posted December 13, 2021 #10 Share Posted December 13, 2021 Can they do all 3 in my family on 1 call or do we each have to start a session from scratch? Link to comment Share on other sites More sharing options...
AustinCruise Posted December 13, 2021 #11 Share Posted December 13, 2021 (edited) 58 minutes ago, Jenzoe888 said: Can they do all 3 in my family on 1 call or do we each have to start a session from scratch? Three calls. but honestly, I didn’t ask. It was easier to gather the kids one at a time. I did have to say who was testing as part of logging in. And only allowed a single choice. So I’m making an assumption. Edited December 13, 2021 by AustinCruise 1 Link to comment Share on other sites More sharing options...
worldtravelista1 Posted December 13, 2021 #12 Share Posted December 13, 2021 I just scan the QR code on the box, and then it brings me to (I think?) eMed.com These tests are super easy. Link to comment Share on other sites More sharing options...
GTO-Girl Posted December 13, 2021 #13 Share Posted December 13, 2021 58 minutes ago, worldtravelista1 said: I just scan the QR code on the box, and then it brings me to (I think?) eMed.com These tests are super easy. You don’t open the box or scan the QR code until you are instructed to by the live proctor (after logging on to Emed when you are ready to test) 1 Link to comment Share on other sites More sharing options...
GTO-Girl Posted December 13, 2021 #14 Share Posted December 13, 2021 (edited) 2 hours ago, kochleffel said: I admit that I'm deficient in spatial intelligence, but how do you arrange a handheld device so that your face and the table are in the frame at the same time? You prop it up and tilt it until the proctor can see the table with your test on it. They will tell you if they can’t see if properly. We have used our iPad and our phone and actually had better luck on our phone. My husband helps hold mine in place while I am taking my test and I do the same for him. There was someone on the boards that did hers by herself and used a shoe to prop her phone in. Some people buy a little tripod, but we do just fine with the way we help each other…. Edited December 13, 2021 by GTO-Girl Link to comment Share on other sites More sharing options...
GTO-Girl Posted December 13, 2021 #15 Share Posted December 13, 2021 2 hours ago, Jenzoe888 said: Can they do all 3 in my family on 1 call or do we each have to start a session from scratch? You have to start from scratch. They will only do one per session 1 Link to comment Share on other sites More sharing options...
AlohaLivin Posted December 13, 2021 #16 Share Posted December 13, 2021 (edited) 3 hours ago, kochleffel said: I admit that I'm deficient in spatial intelligence, but how do you arrange a handheld device so that your face and the table are in the frame at the same time? You basically move it as needed… tilt down when required. That was how we did it on a desktop using the independent webcam. There really wasn’t a way to set it up in a stable location that would not require some handling of the webcam (by yourself or as with@GTO-Girl ‘s experience with the help of a second person). Edited December 13, 2021 by AlohaLivin Link to comment Share on other sites More sharing options...
worldtravelista1 Posted December 13, 2021 #17 Share Posted December 13, 2021 10 hours ago, GTO-Girl said: You don’t open the box or scan the QR code until you are instructed to by the live proctor (after logging on to Emed when you are ready to test) I don't open the box, but I have scanned the QR code on the outside of the box and it brings me to eMed. Link to comment Share on other sites More sharing options...
pilot Posted December 13, 2021 #18 Share Posted December 13, 2021 What is the expiration date on your test kits? Thanks Link to comment Share on other sites More sharing options...
shaunmn Posted December 13, 2021 #19 Share Posted December 13, 2021 Thanks for all the info, everyone! I was wondering how the new testing protocol was working out. Glad to hear it is pretty seamless. 1 Link to comment Share on other sites More sharing options...
njkruzer Posted December 15, 2021 #20 Share Posted December 15, 2021 I put the app on my tablet. Dh has a phone and computer. Can I add a 2nd account on my tablet for him or how do we do it? Link to comment Share on other sites More sharing options...
AlohaLivin Posted December 15, 2021 #21 Share Posted December 15, 2021 17 minutes ago, njkruzer said: I put the app on my tablet. Dh has a phone and computer. Can I add a 2nd account on my tablet for him or how do we do it? You could do it on the same one, but it might be bit easier to use separate devices. You can actually sign on from their website on the PC to do the testing (we only used the app to get our results). 1 Link to comment Share on other sites More sharing options...
JuliaMS Posted December 15, 2021 #22 Share Posted December 15, 2021 How long are the tests good for? Right now they only have 6 packs on their web site and only need 2. How long will the other 4 be good for? Link to comment Share on other sites More sharing options...
njkruzer Posted December 15, 2021 #23 Share Posted December 15, 2021 11 minutes ago, JuliaMS said: How long are the tests good for? Right now they only have 6 packs on their web site and only need 2. How long will the other 4 be good for? The ones we just got have an extended expiration date in March. Link to comment Share on other sites More sharing options...
GTO-Girl Posted December 15, 2021 #24 Share Posted December 15, 2021 1 hour ago, JuliaMS said: How long are the tests good for? Right now they only have 6 packs on their web site and only need 2. How long will the other 4 be good for? Link to comment Share on other sites More sharing options...
GTO-Girl Posted December 15, 2021 #25 Share Posted December 15, 2021 On 12/13/2021 at 9:58 AM, pilot said: What is the expiration date on your test kits? Thanks Link to comment Share on other sites More sharing options...
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