imola Posted July 16, 2022 #1 Share Posted July 16, 2022 Can anyone share how to get a person who works with RC that helps with planning a cruise? We have had this type of person with other lines. Or if you have one and would share thier name and number. TIA 1 Link to comment Share on other sites More sharing options...
imola Posted July 16, 2022 Author #2 Share Posted July 16, 2022 1 hour ago, imola said: Can anyone share how to get a person who works with RC that helps with planning a cruise? We have had this type of person with other lines. Or if you have one and would share thier name and number. TIA I am hoping someone can help with this. I want to book a November cruise today but looking for a little help. Thanks. 1 Link to comment Share on other sites More sharing options...
smokeybandit Posted July 16, 2022 #3 Share Posted July 16, 2022 If you want to book with RC directly, just call them up 2 1 Link to comment Share on other sites More sharing options...
Sunshine3601 Posted July 16, 2022 #4 Share Posted July 16, 2022 CC does not allow us to name travel agents/cruise planners. If you want to book just call Royal direct or use a good TA. 2 1 Link to comment Share on other sites More sharing options...
vacation4two Posted July 16, 2022 #5 Share Posted July 16, 2022 19 minutes ago, Sunshine3601 said: CC does not allow us to name travel agents/cruise planners. If you want to book just call Royal direct or use a good TA. I have a good Royal Vacation Planner that is an employee of Royal Caribbean. I call him direct. Am I allowed to name him? 1 Link to comment Share on other sites More sharing options...
vacation4two Posted July 16, 2022 #6 Share Posted July 16, 2022 6 minutes ago, vacation4two said: I have a good Royal Vacation Planner that is an employee of Royal Caribbean. I call him direct. Am I allowed to name him? I just went back and looked at posting guidelines. It appears that I can’t give you the name of my planner with Royal although I have seen posts where people do that. Sorry I can’t help but you might ask when you call if you can be assigned someone. 1 Link to comment Share on other sites More sharing options...
imola Posted July 16, 2022 Author #7 Share Posted July 16, 2022 6 minutes ago, vacation4two said: I just went back and looked at posting guidelines. It appears that I can’t give you the name of my planner with Royal although I have seen posts where people do that. Sorry I can’t help but you might ask when you call if you can be assigned someone. Can you send me a private message? 1 Link to comment Share on other sites More sharing options...
Biker19 Posted July 16, 2022 #8 Share Posted July 16, 2022 Just now, imola said: Can you send me a private message? That function is disabled on CC for regular posters. Link to comment Share on other sites More sharing options...
imola Posted July 16, 2022 Author #9 Share Posted July 16, 2022 1 hour ago, smokeybandit said: If you want to book with RC directly, just call them up I know I can do that but often hard to get them to understand what I am after. 1 Link to comment Share on other sites More sharing options...
imola Posted July 16, 2022 Author #10 Share Posted July 16, 2022 Just now, Biker19 said: That function is disabled on CC for regular posters. Wow. Makes cc less helpful. 2 Link to comment Share on other sites More sharing options...
Biker19 Posted July 16, 2022 #11 Share Posted July 16, 2022 Just now, imola said: Makes cc less helpful. Not sure the site owners ever had that criterion in mind. 1 Link to comment Share on other sites More sharing options...
Sunshine3601 Posted July 16, 2022 #12 Share Posted July 16, 2022 22 minutes ago, imola said: I know I can do that but often hard to get them to understand what I am after. What are you trying to get? 1 Link to comment Share on other sites More sharing options...
imola Posted July 16, 2022 Author #13 Share Posted July 16, 2022 1 hour ago, Sunshine3601 said: What are you trying to get? I have heard many folks talk about having a RC Vacation Planner person who works for RC help them with their booking a cruise. We have one each with two cruise lines. I was asking about how to get one with RC. I have been doing our bookings direct for a long time after lack of responsive TA. We are D+ and know what cruise as in dates, stateroom types we want and debarkation port. I am just older an getting kinda tired of all the work that makes travel less appealing I guess. 2 Link to comment Share on other sites More sharing options...
Rare Illbcruzn4life Posted July 16, 2022 #14 Share Posted July 16, 2022 20 minutes ago, imola said: I have heard many folks talk about having a RC Vacation Planner person who works for RC help them with their booking a cruise. We have one each with two cruise lines. I was asking about how to get one with RC. I have been doing our bookings direct for a long time after lack of responsive TA. We are D+ and know what cruise as in dates, stateroom types we want and debarkation port. I am just older an getting kinda tired of all the work that makes travel less appealing I guess. color me confused 2 Link to comment Share on other sites More sharing options...
imola Posted July 16, 2022 Author #15 Share Posted July 16, 2022 Just now, Illbcruzn4life said: color me confused OK I waved my magic wand, your confused. Clearly I am not expressing myself well with what i thought was an easy question. One that one person could answer but is not allowed to on this site. I will just move on. Thank you to all who tried. Link to comment Share on other sites More sharing options...
crzndeb Posted July 16, 2022 #16 Share Posted July 16, 2022 (edited) 18 minutes ago, imola said: OK I waved my magic wand, your confused. Clearly I am not expressing myself well with what i thought was an easy question. One that one person could answer but is not allowed to on this site. I will just move on. Thank you to all who tried. If you really need a PVP (Personal Vacation Planner), call the main number and tell them you would like one. Or ask somebody here that has a good one to email you, but that entails leaving you email address here. Others have done that. Edited July 16, 2022 by crzndeb 1 Link to comment Share on other sites More sharing options...
Biker19 Posted July 16, 2022 #17 Share Posted July 16, 2022 42 minutes ago, imola said: We are D+ and know what cruise as in dates, stateroom types we want and debarkation port. You probably don't need PVP for that - just call and book with anyone who answers the phone. While you are at it, ask for a PVP. 2 Link to comment Share on other sites More sharing options...
imola Posted July 16, 2022 Author #18 Share Posted July 16, 2022 3 minutes ago, Biker19 said: You probably don't need PVP for that - just call and book with anyone who answers the phone. While you are at it, ask for a PVP. Going o give it a try. 1 Link to comment Share on other sites More sharing options...
smokeybandit Posted July 16, 2022 #19 Share Posted July 16, 2022 51 minutes ago, imola said: We are D+ and know what cruise as in dates, stateroom types we want and debarkation port. It would be much easier and faster to just book online than call up someone 2 Link to comment Share on other sites More sharing options...
imola Posted July 16, 2022 Author #20 Share Posted July 16, 2022 6 minutes ago, smokeybandit said: It would be much easier and faster to just book online than call up someone But could they help after booking given that the work would then be done? 1 Link to comment Share on other sites More sharing options...
Sunshine3601 Posted July 16, 2022 #21 Share Posted July 16, 2022 1 hour ago, imola said: I have heard many folks talk about having a RC Vacation Planner person who works for RC help them with their booking a cruise. We have one each with two cruise lines. I was asking about how to get one with RC. I have been doing our bookings direct for a long time after lack of responsive TA. We are D+ and know what cruise as in dates, stateroom types we want and debarkation port. I am just older an getting kinda tired of all the work that makes travel less appealing I guess. Try calling the Crown and Anchor Desk at 1.800.526.9723. Ask if they can assign you a personal certified Vacation Planner. I'm not sure what hours C&A Desk is open. 2 Link to comment Share on other sites More sharing options...
nelblu Posted July 16, 2022 #22 Share Posted July 16, 2022 Just call the main Customer Service number and they will accommodate you. From what you posted, you have already done your homework/legwork and know what you want, which is a plus. By the way, if you have any bookings already, you could wait to book on board and you will have face to face meetings, plus get some OBC and a lower deposit. 1 Link to comment Share on other sites More sharing options...
imola Posted July 16, 2022 Author #23 Share Posted July 16, 2022 2 minutes ago, nelblu said: Just call the main Customer Service number and they will accommodate you. From what you posted, you have already done your homework/legwork and know what you want, which is a plus. By the way, if you have any bookings already, you could wait to book on board and you will have face to face meetings, plus get some OBC and a lower deposit. *Update* I called C & A, they are closed. Called main number. The lady was very nice and provided a lot of "new to me" information. She said she would send a request for a PVP for me but it would be next week sometime before I heard from anyone as they don't work weekends. Also stated they do not do "courtesy holds" for less than seven days cruises. She wanted me to book the cruise(s) highly suggesting that I booked refundable which were 1000+ more for each cruise (doing a B2B). She shared that by doing that we could do one of three things: 1) take the cruise 2) cancel and get our deposit back any time before final payment 3) move it from refundable to non refundable with the price dropping back any time before final payment. Has anyone done this before? I have never heard of this option. It got so confusing that I told her we would have to think about it. I am not sure what to do at this point. Link to comment Share on other sites More sharing options...
Sunshine3601 Posted July 17, 2022 #24 Share Posted July 17, 2022 (edited) 2 hours ago, imola said: *Update* I called C & A, they are closed. Called main number. The lady was very nice and provided a lot of "new to me" information. She said she would send a request for a PVP for me but it would be next week sometime before I heard from anyone as they don't work weekends. Also stated they do not do "courtesy holds" for less than seven days cruises. She wanted me to book the cruise(s) highly suggesting that I booked refundable which were 1000+ more for each cruise (doing a B2B). She shared that by doing that we could do one of three things: 1) take the cruise 2) cancel and get our deposit back any time before final payment 3) move it from refundable to non refundable with the price dropping back any time before final payment. Has anyone done this before? I have never heard of this option. It got so confusing that I told her we would have to think about it. I am not sure what to do at this point. All the info she gave you is correct. With the 3rd option she mentioned that would all depend on the pricing for your cruise at the time you do reprice to non refundable deposit. If you book with a non refundable deposit and decide prior to final payment that you need to move your cruise to another date then each person losses $100 of their deposit. If you are trying to get same cabin for both sailings I recommend booking as soon as you can. Edited July 17, 2022 by Sunshine3601 Link to comment Share on other sites More sharing options...
imola Posted July 17, 2022 Author #25 Share Posted July 17, 2022 7 minutes ago, Sunshine3601 said: All the info she gave you is correct. With the 3rd option she mentioned that would all depend on the pricing for your cruise at the time you do reprice to non refundable deposit. If you book with a non refundable deposit and decide prior to final payment that you need to move your cruise to another date then each person losses $100 of their deposit. If you are trying to get same cabin for both sailings I recommend booking as soon as you can. Thank you so much for your clear response. You are very helpful. 1 Link to comment Share on other sites More sharing options...
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