ocean sounds Posted January 21, 2023 #1 Share Posted January 21, 2023 (edited) Hi, when logging in for several days, have received the message above. The past cruises in profile are correct with correct points anyone else have this issue on their account? TIA P.S. (APP shows correctly - it’s always logged in) Edited January 21, 2023 by ocean sounds Add Link to comment Share on other sites More sharing options...
Rare orville99 Posted January 21, 2023 #2 Share Posted January 21, 2023 (edited) 10 minutes ago, ocean sounds said: Hi, when logging in for several days, have received the message above. The past cruises in profile are correct with correct points anyone else have this issue on their account? TIA P.S. (APP shows correctly - it’s always logged in) The C&A site was flaky until this morning. It seems to be working ok now. Try logging out, clearing your cache and logging back in again. That worked for me. Edited January 21, 2023 by orville99 1 Link to comment Share on other sites More sharing options...
Rare livingonthebeach Posted January 21, 2023 #3 Share Posted January 21, 2023 I've had the same problem for days now. No amount of clearing caches work. 😟 1 Link to comment Share on other sites More sharing options...
Rare jean87510 Posted January 21, 2023 #4 Share Posted January 21, 2023 I had it last weekend. It came back on Tuesday. Link to comment Share on other sites More sharing options...
HicksRA Posted January 21, 2023 #5 Share Posted January 21, 2023 In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. 1 2 Link to comment Share on other sites More sharing options...
SilkySal Posted January 21, 2023 #6 Share Posted January 21, 2023 25 minutes ago, HicksRA said: In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. Well, I'll be .... ! That fixed my problem! Thanks! 1 Link to comment Share on other sites More sharing options...
Rare orville99 Posted January 21, 2023 #7 Share Posted January 21, 2023 27 minutes ago, HicksRA said: In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. The admins should make a pinned thread of fuzzy fixes that make no sense but usually work if you try enough of them.😇 2 Link to comment Share on other sites More sharing options...
Rare livingonthebeach Posted January 21, 2023 #8 Share Posted January 21, 2023 37 minutes ago, HicksRA said: In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. Thanks! I tried it on my laptop and it worked as well. You can get a job at RCI's IT Dept!! 1 Link to comment Share on other sites More sharing options...
ocean sounds Posted January 21, 2023 Author #9 Share Posted January 21, 2023 @HicksRA, worked perfectly! Thank you so much ! Link to comment Share on other sites More sharing options...
loman Posted January 21, 2023 #10 Share Posted January 21, 2023 2 hours ago, HicksRA said: In your app, go into your profile. Remove your C&A number and type it back in. Hit save and that should fix it. lol , worked for me too, thanks ! Link to comment Share on other sites More sharing options...
SilkySal Posted January 21, 2023 #11 Share Posted January 21, 2023 3 hours ago, livingonthebeach said: Thanks! I tried it on my laptop and it worked as well. You can get a job at RCI's IT Dept!! Maybe @HicksRAneeds to start charging! If we ever meet on a cruise, I'll gladly buy him/her a drink or 2 or 3! Link to comment Share on other sites More sharing options...
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