maxsales Posted January 30, 2023 #1 Share Posted January 30, 2023 (edited) Well this is interesting. I have over 1200 earned Captain's club points, now when I log into my account on the Celebrity website it shows zero points and lists my level as preview rather than Elie plus. Anyone else seeing the same thing? Edited January 30, 2023 by maxsales spelling Link to comment Share on other sites More sharing options...
razer Posted January 30, 2023 #2 Share Posted January 30, 2023 Same for us. Called the following and they will reconfirm your points. They have a technical problem. Call Engagement Center at 844-418-6824 North America. 1 Link to comment Share on other sites More sharing options...
maxsales Posted January 30, 2023 Author #3 Share Posted January 30, 2023 14 minutes ago, razer said: Same for us. Called the following and they will reconfirm your points. They have a technical problem. Call Engagement Center at 844-418-6824 North America. Thanks for the number on hold now. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted January 30, 2023 #4 Share Posted January 30, 2023 Link to comment Share on other sites More sharing options...
basil1 Posted January 30, 2023 #5 Share Posted January 30, 2023 I noticed mine had disappeared as well and I just tried the instructions above and it worked. I am 208 points away from elite plus! yay (lol) 1 Link to comment Share on other sites More sharing options...
kenb Posted January 30, 2023 #6 Share Posted January 30, 2023 https://boards.cruisecritic.com/topic/2909763-captions-club-points-dissappered/?do=getNewComment This works! Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted January 31, 2023 #7 Share Posted January 31, 2023 There has been at least a 1/2 dozen threads on this - No need to call in. Just go into your profile (easiest to do using the app). Delete your CC number and save then put back in and save. It fixes in less than a minute. 1 Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted January 31, 2023 #8 Share Posted January 31, 2023 All manner of issues with Captain's Club points. After my last cruise was issued a new number. My old number show as zero points. Followed procedure above and number came back invalid number. Isn't Celebrity IT wonderful. Link to comment Share on other sites More sharing options...
Rare ORV Posted February 1, 2023 #9 Share Posted February 1, 2023 For some reason I thought this was going to be about a 70 Challenger and Cleavon Little Super Soul. 1 Link to comment Share on other sites More sharing options...
kwokpot Posted February 1, 2023 #10 Share Posted February 1, 2023 1 hour ago, ORV said: For some reason I thought this was going to be about a 70 Challenger and Cleavon Little Super Soul. I thought it was about a Celebrity Enrichment Art history lecture on the appearance of the Vanishing Point to create depth in paintings. Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted February 1, 2023 #11 Share Posted February 1, 2023 What a great title for an art auction! Do you want to join the Park West family? 😂 2 Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted February 1, 2023 #12 Share Posted February 1, 2023 Silly me, I thought this was going to be in regards to the cutbacks 😅 2 Link to comment Share on other sites More sharing options...
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