ramja96 Posted March 6, 2023 #1 Share Posted March 6, 2023 Is there an email/phone # to contact and request the beds be separated rather than together? (We're going to be on Grandeur if that matters) Thanks in advance. Link to comment Share on other sites More sharing options...
cruisegirl1 Posted March 6, 2023 #2 Share Posted March 6, 2023 (edited) You can call your TA or RCCL ( If you booked directly with them). And you can request any bed configuration once on board. Your attendant will take care of it. I am not aware of an email request for bed configuration. M Edited March 6, 2023 by cruisegirl1 1 Link to comment Share on other sites More sharing options...
Rare Itchy&Scratchy Posted March 6, 2023 #3 Share Posted March 6, 2023 you can always tell the cabin attendant that when you board 1 Link to comment Share on other sites More sharing options...
Rare moposh Posted March 6, 2023 #4 Share Posted March 6, 2023 Call RC and tell them. Link to comment Share on other sites More sharing options...
Rare Teeara Posted March 6, 2023 #5 Share Posted March 6, 2023 (edited) Just tell your cabin steward when you get access to your cabin. This happens to us all the time. We get there and it's one queen size bed. The steward comes around to check on you when you access your cabin and you simply ask them to split the bed into two beds. Easy peasy and I've never had any trouble getting it done. Even though we always ask when we make our reservation to have 2 beds (and it shows as 2 beds on our reservation paperwork) they still always make it as 1 bed. So calling RCI is pretty much pointless in our book. Edited March 6, 2023 by Teeara 3 1 Link to comment Share on other sites More sharing options...
ramja96 Posted March 6, 2023 Author #6 Share Posted March 6, 2023 Thanks all. Link to comment Share on other sites More sharing options...
SbbquilterUT Posted March 6, 2023 #7 Share Posted March 6, 2023 You can set that in your reservation, online. Link to comment Share on other sites More sharing options...
livylotte Posted March 6, 2023 #8 Share Posted March 6, 2023 Just tell your cabin steward when you get on board. Link to comment Share on other sites More sharing options...
strathcona Posted March 7, 2023 #9 Share Posted March 7, 2023 3 hours ago, SbbquilterUT said: You can set that in your reservation, online. where on the reservation online can you input this. ????? Never seen this anywhere on the reservation page Link to comment Share on other sites More sharing options...
Ashland Posted March 7, 2023 #10 Share Posted March 7, 2023 There hasn't been anywhere to input this info in years...not that it did any good. Just tell your cabin steward when he/she makes their initial rounds usually around 5:00pm on departure day and it will be taken care of during the turn down service. Link to comment Share on other sites More sharing options...
SbbquilterUT Posted March 7, 2023 #11 Share Posted March 7, 2023 17 hours ago, strathcona said: where on the reservation online can you input this. ????? Never seen this anywhere on the reservation page Under Manage Reservation tab in your sailing, at the top left it gives the reservation #, then you can see bed configuration with the option to Edit. Link to comment Share on other sites More sharing options...
strathcona Posted March 13, 2023 #12 Share Posted March 13, 2023 On 3/7/2023 at 2:57 PM, SbbquilterUT said: Under Manage Reservation tab in your sailing, at the top left it gives the reservation #, then you can see bed configuration with the option to Edit. sorry, dont see this on the RC website, but can do this on Celebrity. Havent been able to add gratuity to the sailing either. Need to call. You must be using a different site or you are a TA. As per Ashland, i havent been able to do this for years now. Link to comment Share on other sites More sharing options...
SbbquilterUT Posted March 14, 2023 #13 Share Posted March 14, 2023 16 hours ago, strathcona said: sorry, dont see this on the RC website, but can do this on Celebrity. Havent been able to add gratuity to the sailing either. Need to call. You must be using a different site or you are a TA. As per Ashland, i havent been able to do this for years now. Sorry - likely I mixed up sites. Link to comment Share on other sites More sharing options...
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