Judy Arthur Posted April 24, 2023 #501 Share Posted April 24, 2023 44 minutes ago, Belgian fry said: Friday, I think FYI, we’ve been sweating it out with the rest of you, afraid to open email. I was especially worried because of our bargain Balcony Guarantee booking. It’s for the Trans Pacific crossing, leaving for Japan on September 15. I asked our agent to check today, and he ascertained that it’s secure! Whew, what a huge relief!🥳 Link to comment Share on other sites More sharing options...
sierradelta Posted April 24, 2023 #502 Share Posted April 24, 2023 19 hours ago, southwestie said: But your not saying the cabin grade. Inside, verander and retreat are sold out. Concierge and others have lots of cabins. They seem be bumping off the guarantee first. Some cabins seem to double or triple booked. It certainly is odd what ever there doing We booked a guarantee veranda and have not yet had our booking cancelled. It makes no sense. Link to comment Share on other sites More sharing options...
southwestie Posted April 24, 2023 #503 Share Posted April 24, 2023 1 hour ago, sierradelta said: We booked a guarantee veranda and have not yet had our booking cancelled. It makes no sense. No. It's really odd. . Link to comment Share on other sites More sharing options...
Judy Arthur Posted April 24, 2023 #504 Share Posted April 24, 2023 56 minutes ago, southwestie said: No. It's really odd. . If you booked through a huge agency, you might be lucky, too. Link to comment Share on other sites More sharing options...
southwestie Posted April 24, 2023 #505 Share Posted April 24, 2023 18 minutes ago, Judy Arthur said: If you booked through a huge agency, you might be lucky, too. I have booked via a large uk agency. So still hopeful Link to comment Share on other sites More sharing options...
wahwah1 Posted April 24, 2023 #506 Share Posted April 24, 2023 47 minutes ago, southwestie said: I have booked via a large uk agency. So still hopeful Tip of the day: consider booking via large agency than directly with the cruiseline! Link to comment Share on other sites More sharing options...
tscoffey Posted April 24, 2023 #507 Share Posted April 24, 2023 5 hours ago, southwestie said: Enjoy rome. There is a fantastic hotel 20 mins bus ride from the center A roma. Already grabbed 5 nights at the Hotel Lancelot. Walkable to most places east of the Tiber, as well as Termini for train trip to Naples/Pompeii. Link to comment Share on other sites More sharing options...
pukekolive Posted April 24, 2023 #508 Share Posted April 24, 2023 13 minutes ago, wahwah1 said: Tip of the day: consider booking via large agency than directly with the cruiseline! Some cancelled pax did book with a large agency, I seriously don't think it matters. 2 Link to comment Share on other sites More sharing options...
gerelmx Posted April 24, 2023 #509 Share Posted April 24, 2023 (edited) This is an unforgivable blunder, there are already several errors from the IT department, Celebrity should have fired everyone by now!!!! Edited April 24, 2023 by gerelmx Link to comment Share on other sites More sharing options...
quickpick Posted April 24, 2023 #510 Share Posted April 24, 2023 (edited) Because of some computer glitches (they claimed), the Celebrity Millennium are oversold substantially for most Japanese sails between Sept 2023 to April 2024. For those who are 'selected' to be cancelled, they got 2 options: 1. geta a full refund + $500 FCC (expired in a year), 2. move to a future similar sail in 2024 or 2025 with the same price tag For those who have been cancelled, they should have been notified by now. That what I heard from someone working in a cruise agency. Edited April 24, 2023 by quickpick Link to comment Share on other sites More sharing options...
southwestie Posted April 24, 2023 #511 Share Posted April 24, 2023 16 minutes ago, tscoffey said: Already grabbed 5 nights at the Hotel Lancelot. Walkable to most places east of the Tiber, as well as Termini for train trip to Naples/Pompeii. I know the area. Enjoy Link to comment Share on other sites More sharing options...
southwestie Posted April 24, 2023 #512 Share Posted April 24, 2023 5 minutes ago, quickpick said: Because of some computer glitches (they claimed), the Celebrity Millennium are oversold substantially for most Japanese sails between Sept 2023 to April 2024. For those who are 'selected' to be cancelled, they got 2 options: 1. geta a full refund + $500 FCC (expired in a year), 2. move to a future similar sail in 2024 or 2025 with the same price tag For those who have been cancelled, they should have been notified by now. That what I heard from someone working in an cruice agency. Very interesting. Hopefully we're all OK now. Hope so Link to comment Share on other sites More sharing options...
southwestie Posted April 24, 2023 #513 Share Posted April 24, 2023 26 minutes ago, wahwah1 said: Tip of the day: consider booking via large agency than directly with the cruiseline! Nice thought if it works. Mine is a complete package at a good price. Flights. Hotels etc. . Since covid we have been booking a package. Before covid I was happy to book everything separately. Still we are back in normality at last Link to comment Share on other sites More sharing options...
ReubenR Posted April 24, 2023 #514 Share Posted April 24, 2023 18 minutes ago, gerelmx said: This is an unforgivable blunder, there are already several errors from the IT department, Celebrity should have fired everyone by now!!!! Maybe Celebrity did fire them all, which is why this happened... no one manning the fort! Goodness knows, I've been waiting years for the website and app to work properly. Link to comment Share on other sites More sharing options...
nwcruiselover Posted April 24, 2023 #515 Share Posted April 24, 2023 1 hour ago, quickpick said: For those who have been cancelled, they should have been notified by now. I hope you’re right about that. I haven’t been notified and hope I’m “safe.” I do feel for those who have been canceled. Link to comment Share on other sites More sharing options...
Rare mahdnc Posted April 24, 2023 #516 Share Posted April 24, 2023 It appears we've gone through a full business day with no new reports of someone having just received a cancellation. Perhaps the storm is over. 1 Link to comment Share on other sites More sharing options...
pukekolive Posted April 24, 2023 #517 Share Posted April 24, 2023 8 minutes ago, mahdnc said: It appears we've gone through a full business day with no new reports of someone having just received a cancellation. Perhaps the storm is over. I've been holding off calling to check that we aren't affected but not doing it in case I hear the wrong answer/ jinx myself lol! 2 Link to comment Share on other sites More sharing options...
Rare mahdnc Posted April 24, 2023 #518 Share Posted April 24, 2023 Just now, pukekolive said: I've been holding off calling to check that we aren't affected but not doing it in case I hear the wrong answer/ jinx myself lol! I don't blame you. Of course it's not rational, but this whole situation defies ration. 3 Link to comment Share on other sites More sharing options...
Belgian fry Posted April 25, 2023 #519 Share Posted April 25, 2023 It’s not over yet. Someone on my sailing (28 March 2024) got their message yesterday (Monday) Link to comment Share on other sites More sharing options...
Bruin Steve Posted April 25, 2023 #520 Share Posted April 25, 2023 (edited) Wouldn't it be nice if Celebrity would just send the rest of us emails stating "Congratulations. You have survived the purge. Your booking is safe and confirmed. You WILL be traveling with us to Asia in the cabin and on the dates you originally booked."??? Edited April 25, 2023 by Bruin Steve 3 Link to comment Share on other sites More sharing options...
anniegb Posted April 25, 2023 #521 Share Posted April 25, 2023 1 minute ago, Bruin Steve said: Wouldn't it be nice if Celebrity would just send the rest of us emails stating "Congratulations. You have survived the purge. Your booking is safe and confirmed. You WILL be traveling with us to Asia in the cbin and on the dates you originally booked."??? Agreed. Made a similar statement on my roll call a few days ago. If I followed my roll call correctly, one cruiser was moved from waiting list to confirmed booking 5th April 2003. 19th April the TA had 200 cabins purged - same agency. I hope the purging was done in order of sailing date. Link to comment Share on other sites More sharing options...
pukekolive Posted April 25, 2023 #522 Share Posted April 25, 2023 5 minutes ago, anniegb said: Agreed. Made a similar statement on my roll call a few days ago. If I followed my roll call correctly, one cruiser was moved from waiting list to confirmed booking 5th April 2003. 19th April the TA had 200 cabins purged - same agency. I hope the purging was done in order of sailing date. Uh oh someone has just posted on a FB group that they have JUST received their cancellation ..... Link to comment Share on other sites More sharing options...
Belgian fry Posted April 25, 2023 #523 Share Posted April 25, 2023 25 minutes ago, pukekolive said: Uh oh someone has just posted on a FB group that they have JUST received their cancellation ..... Is the deadline still 1 May, I wonder? If so, it doesn't give the victims much chance to get organised. I'm not sure I could get leave approved that quickly 1 Link to comment Share on other sites More sharing options...
anniegb Posted April 25, 2023 #524 Share Posted April 25, 2023 (edited) 30 minutes ago, Belgian fry said: Is the deadline still 1 May, I wonder? If so, it doesn't give the victims much chance to get organised. I'm not sure I could get leave approved that quickly You beat me to it! I was thinking the same. The initial cancellations were sent circa 17th April therefore 2 weeks until 1st May. Therefore 2 weeks is not an reasonable period and a case could be made. Further we know of at least 1 cruiser who was not given a deadline date for responses. Edited April 25, 2023 by anniegb 1 Link to comment Share on other sites More sharing options...
Rare mahdnc Posted April 25, 2023 #525 Share Posted April 25, 2023 (edited) It could be worse. When Celebrity Covid cancelled the 2021 Australia/New Zealand season (Eclipse) passengers were given only one week to make their Lift & Shift decisions. Depending on the sailing, it was only 3-5 months notice before the date of the cruise. Here is a link to the cancellation notification which also details the compensation. Edited April 25, 2023 by mahdnc Link to comment Share on other sites More sharing options...
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