QM2 Guide to Wi-Fi Access Point Locations for Passenger Cabins

[Mercruiser]

A very common complaint about QM2 is that the Wi-Fi does not work in many of the cabins. These passengers find themselves having to go to public areas to find good Wi-Fi signals so that they can access the Internet.

 

Because many passengers want to use the ship's Wi-Fi in their cabins, I have provided a list of Wi-Fi Access Point (AP) locations in the hallways of the QM2 passenger cabin decks. I compiled this list on a recent TA crossing by walking the length of all of these decks and writing down the cabin number of the nearest door to each of the APs that are visible in the hallways.

 

If Wi-Fi is important to you, I recommend choosing a cabin that is near a Wi-Fi AP. This spreadsheet should allow you to do that.

 

Here is a link to the spreadsheet:

 

https://docs.google.com/spreadsheets/d/10F7haTdWZ9CvNOck0ig4TK_DGL4Bwn-H/edit?usp=sharing&ouid=100936022927207792570&rtpof=true&sd=true

 

For those of you who disapprove of Internet access on cruise ships and wish to comment on that, I encourage you to start your own thread on that topic. 🙄

 

Terminology: In many of the CC threads, people refer to the Wi-Fi devices in the QM2 hallways as "routers". This is technically incorrect, and I don't bother correcting folks in those threads. But for anyone wondering why I refer to these as Access Points, read this: https://www.techtarget.com/searchnetworking/answer/Is-there-a-difference-between-a-wireless-access-point-and-a-wireless-router#:~:text=Routers can serve either wired,capability to a wired network.

 

[Host Hattie]

@Mercruiser, what a great resource. Thank you very much for putting it together.

 

[Mercruiser]

1 minute ago, Host Hattie said:

@Mercruiser, what a great resource. Thank you very much for putting it together.

 

 

Happy to do it.

 

I learn so much on CC from others, so it's nice to have the opportunity to reciprocate.

 

[Host Hattie]

I've made it a Sticky and it looks as if our cabin on our next cruise is close to an access point so hopefully I'll be able to access Cruise Critic !

[ballroom-cruisers]

It is nice you have gathered the data and made it into a neat spreadsheet for the community to refer to. I have used it already to check if we will be likely to get a half decent signal!

[NE John]

So for example, cabin 10016 is right next door to an AP and should get a stronger signal versus 10024 that is farther between 10018-10028? 
I want to make sure I’m reading this correctly. 
Great work!

[Mercruiser]

7 hours ago, NE John said:

So for example, cabin 10016 is right next door to an AP and should get a stronger signal versus 10024 that is farther between 10018-10028? 
I want to make sure I’m reading this correctly. 
Great work!

Yes, 10016 is next to 10018. 10018 has an AP near it's door. It should have better wifi than 10024.

 

However, I cannot account for APs I could not see. It is possible that some of the Queen suites have APs in the cabin, and 10024 is a Q5.

 

I am almost certain that the aft Queen suites (Balmoral, Windsor, etc) have APs within, because there are no APs in the hallway aft of 10129.

[Victoria2]

A ceiling AP [I called therm routers before reading this excellent thread] was pointed out to me in stairway B which is why I did a Christopher Robin [courtesy of AA Milne for those unfamiliar which his poems] when we had a mid ships' cabin.

 

Any chance of a similar spreadsheet for QV? 🙂

[Mercruiser]

1 hour ago, Victoria2 said:

A ceiling AP [I called therm routers before reading this excellent thread] was pointed out to me in stairway B.

You make a good point. There is an AP centered in front of the elevator/lift bank on each deck and each bank (A,B,C,D). This may help  provide a usable WiFi signal in some cabins.

[Victoria2]

28 minutes ago, Mercruiser said:

You make a good point. There is an AP centered in front of the elevator/lift bank on each deck and each bank (A,B,C,D). This may help  provide a usable WiFi signal in some cabins.

Sorry, my omission. I omitted to say this was all on QV rather than QM2.

[esrs]

On QM2 our Q4 cabin 9051 had an access point within the cabin. Connectivity was flawless.

[D&N]

11 hours ago, Victoria2 said:

A ceiling AP [I called therm routers before reading this excellent thread] was pointed out to me in stairway B which is why I did a Christopher Robin [courtesy of AA Milne for those unfamiliar which his poems] when we had a mid ships' cabin.

 

Any chance of a similar spreadsheet for QV? 🙂

Perhaps everyone could chip in to send Mercruiser on QV and QE to survey all the APs. 😀

Suppose it would be a Go Fund Me page these days.

[Mercruiser]

2 hours ago, D&N said:

Perhaps everyone could chip in to send Mercruiser on QV and QE to survey all the APs. 😀

Suppose it would be a Go Fund Me page these days.

Brilliant idea!!!! 

[safarigal]

Thank you Mercruiser, this is great!

[alibabacruisers]

What a great idea you had and then you had the initiative to help everyone!  Thank you!

Edited June 17, 2023 by alibabacruisers

[SPacificbound]

This is very kind of you, thank you!

[emm126]

looks like I am in trouble- lol. Thank you for doing this!

[gentlemancruiser]

I was in cabin 4121 with a router right above the cabin and I had NO service in my cabin.  The only way to get signal was to open the door and stand with my tablet or laptop in hand.     

 

Cunard's staff are well aware of the issue, but say nothing unless you complain.     

 

Wifi was acceptable in the public rooms.  However I did see many people standing in the deck 4 hallway with laptops/iPads in hand....    

 

[techteach]

Just got off QM2 in 9060. There is an access point in the room.

[l64]

I've probably spent over 10 months total on the QM2 but haven't been back since 2019.

As far as I can remember, the internet was a problem in the last decade on the ship, especially in the rooms and hallways.

This was sometimes frustrating for me because I had to take care of some business emails and sometimes phone calls but the link quality was really bad.

Until I figured out that the problem was the WIFI, not the ship's internet. My mistake initially was thinking that the satellite connection is not good.

I don't know what the situation is now but up until 2019 the 'fix' was simple.

Go down to deck 2 front, where the computer classes are being taught. There is an area outside with drinks, desks, and chairs etc. In that area the WIFI is fantastic, super fast and reliable, and you can get all your work done quickly. Using the internet during dinner time helps getting better internet speeds.

It also makes sense to have outlook on your laptop so that you can receive and send all your emails in just a few minutes, instead of using a web email account.

[GonzoWCS]

Thanks for this!

[Smokeyham]

Thanks so much for doing this and sharing your research.  Very helpful!

[frankp01]

On 7/17/2023 at 8:11 AM, l64 said:

It also makes sense to have outlook on your laptop so that you can receive and send all your emails in just a few minutes, instead of using a web email account.

This was very true when the plans had you paying by the minute. It's now by the day, so the need for efficiency isn't quite as urgent.

[sfred]

Following @Mercruiser's excellent work for QM2, here are the WiFi access points for Queen Elizabeth.  I added a deck or two per day to my usual morning ship roaming walks (before going outside to watch the sunrise, of course 🌅), and made note of the access point locations. 

 

An Excel is attached, and a copy and paste shown below.

 

Wi-Fi Access Point (AP) Locations
Queen Elizabeth
August, 2023
Notes
Information is provided "as-is" without any guarantee of accuracy.
Use at your own risk.
Cabin number indicates closest exterior cabin to an AP.
This list only includes APs I can see in the guestroom hallways.
Does not include APs in cabins, public rooms, or out of view.
Deck 8
Port		Stb
8002		8001
8018		8017
8030		8029
8042		8041
8048		8055
8052		8061
8064		8071
8080		8083
8088		8089
8100		8099
8110		8113
8118		8119
8126		8127
8140		8137
8154		8153
8170		8173
8178
Deck 7
Port		Stb
7012		7009
7022		7021
7030		7031
7036		7037
7040		7041
7048		7051
7052		7069
7064		7087
7070		7091
7078		7101
7086		7109
7094		7117
7104		7123
7120		7143
7144		7171
7150		7177
Deck 6
Port		Stb
6014		6011
6024		6025
6038		6035
6050		6045
6058		6055
6068		6063
6082		6081
6096		6103
3102		6109
6106		6117
6112		6129
6124		6141
6136		6149
6144		6155
6152		6175
6168		6195
6186
6202
Deck 5
Port		Stb
5004		5001
5022		5019
5040		5039
5048		5045
5058		5053
5068		5065
5078		5073
5090		5085
5098		5095
5106		5103
5114		5109
5126		5123
5138		5131
5146		5139
5154		5151
5174		5167
5188		5189
5198
Deck 4
Port		Stb
4008		4007
4026		4021
4050		4037
4056		4049
4066		4055
4082		4067
4096		4079
4102		4093
4106		4097
4116		4099
4126		4111
4136		4121
4142		4131
4154		4139
4160		4149
4178		4159
4184		4171
4192		4183
Deck 2
Port		Stb
2008
3016
Deck 1
Port		Stb
1014		1009
1022		1027
1046		1045
1056		1057
1072		1071
1088		1085
		1089
		1097
		1107

QE Wifi Locations.xlsx

[Host Hattie]

Thank you very much @sfred