Thrak Posted February 14 #26 Share Posted February 14 39 minutes ago, artvlay said: If you don't have Princess Plus, are you charged for room service and what is the fee? If you don't have Plus or Premier fare booking a call to room service on the phone is $5 per call. Using the morning room service breakfast hang tag does not incur a charge. You can also get service to your cabin by paying the one time fee of $14.95 to activate Ocean Now delivery and use the app to order food or drinks delivered to the cabin. Link to comment Share on other sites More sharing options...
artvlay Posted February 14 #27 Share Posted February 14 7 minutes ago, Thrak said: If you don't have Plus or Premier fare booking a call to room service on the phone is $5 per call. Using the morning room service breakfast hang tag does not incur a charge. You can also get service to your cabin by paying the one time fee of $14.95 to activate Ocean Now delivery and use the app to order food or drinks delivered to the cabin. Thank you for the good information. I would like to hear more about "Ocean Now". What exactly is it? What do you get for the $14.95? Thank you Link to comment Share on other sites More sharing options...
Thrak Posted February 14 #28 Share Posted February 14 4 minutes ago, artvlay said: Thank you for the good information. I would like to hear more about "Ocean Now". What exactly is it? What do you get for the $14.95? Thank you Ocean Now was originally hyped as one of the great benefits of the Medallion system. Use the app to order food or drinks from anywhere on the ship and have them delivered to you wherever you are. Not too long ago they removed that as an included service and made it part of the Plus and Premier packages. What used to be included for free now requires that you either book with the Plus or Premier fares or pay a one-time-per-voyage fee of $14.95 to "enable" that service for the remainder of the voyage. That service will only apply to the single passenger who paid the fee so any usage of the benefit must be done by that person. Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted February 14 #29 Share Posted February 14 On 7/3/2023 at 12:14 AM, CaboWabo62 said: We wrote in Bagel n cream cheese always delivered, never tried anything more. The door hanger menu *used* to have English muffins listed. That's what I always liked to get...so a couple of cruises back I tried writing that in along with the jelly that I wanted. No problem! Now, I do this every cruise. Link to comment Share on other sites More sharing options...
Thrak Posted February 14 #30 Share Posted February 14 16 minutes ago, Rick&Jeannie said: The door hanger menu *used* to have English muffins listed. That's what I always liked to get...so a couple of cruises back I tried writing that in along with the jelly that I wanted. No problem! Now, I do this every cruise. Yes, write in items tend to work just fine. Bacon is one I like to add on and I ask for multiple glasses of juice as well. I get a few Orange, a few Tomato, and even a few Grapefruit. (They go quite well with our mini-bar items. 😁) 2 Link to comment Share on other sites More sharing options...
red4u2 Posted February 23 #31 Share Posted February 23 I have a further question as I haven't sailed since Feb 2020. i always use the door hanger for breakfast and add a few items on. We are cruising soon and will not have any package. I understand its $14.95 to activate the Medallion ordering of room service. And if I'm understanding correctly food is no longer delivered to anywhere on the ship? only your cabin? is that correct? Also, once I pay the $14.95 Medallion fee.... if I'm in my cabin and want to order room service using the cabin phone for a more customizable option, would i still be charged $5 per order? Or would that be waived since we paid the activation fee? Thank you in advance! Link to comment Share on other sites More sharing options...
Thrak Posted February 23 #32 Share Posted February 23 The $14.95 fee to activate Ocean Now (if you don't have Plus or Premier) has nothing at all to do with ordering Room Service over the phone. If you don't have Plus or Premier you will still be charged $5 every time you use the phone for Room Service. As for only being able to have food delivered to the cabin using Ocean Now I have no idea where that bit of misinformation comes from. 1 Link to comment Share on other sites More sharing options...
daydreamer16 Posted February 23 #33 Share Posted February 23 If you order a small bottle of water, can you get sparkling water too? Thanks Link to comment Share on other sites More sharing options...
MacMadame Posted February 23 #34 Share Posted February 23 14 hours ago, red4u2 said: I have a further question as I haven't sailed since Feb 2020. i always use the door hanger for breakfast and add a few items on. This is still free. Delivery Choices: OceanNow: one-time $14.95 fee and you can get food delivered anywhere on the ship *including* your cabin. It has it's own menu that is different from the Room service menu. Room Service: Using the phone to order from the Room service menu is a $5 charge each time. Breakfast Door Hanger: Free. Writing in other items sometimes works and sometimes does not. 1 Link to comment Share on other sites More sharing options...
artvlay Posted February 23 #35 Share Posted February 23 23 minutes ago, MacMadame said: This is still free. Delivery Choices: OceanNow: one-time $14.95 fee and you can get food delivered anywhere on the ship *including* your cabin. It has it's own menu that is different from the Room service menu. Room Service: Using the phone to order from the Room service menu is a $5 charge each time. Breakfast Door Hanger: Free. Writing in other items sometimes works and sometimes does not. So, to get clarification from the Knowledgeable people on cruise critic. If I want to get food sent to my room at 4pm, what are my options and costs? Link to comment Share on other sites More sharing options...
red4u2 Posted February 23 #36 Share Posted February 23 2 hours ago, MacMadame said: This is still free. Delivery Choices: OceanNow: one-time $14.95 fee and you can get food delivered anywhere on the ship *including* your cabin. It has it's own menu that is different from the Room service menu. Room Service: Using the phone to order from the Room service menu is a $5 charge each time. Breakfast Door Hanger: Free. Writing in other items sometimes works and sometimes does not. Thank you! Link to comment Share on other sites More sharing options...
red4u2 Posted February 23 #37 Share Posted February 23 4 hours ago, Thrak said: The $14.95 fee to activate Ocean Now (if you don't have Plus or Premier) has nothing at all to do with ordering Room Service over the phone. If you don't have Plus or Premier you will still be charged $5 every time you use the phone for Room Service. As for only being able to have food delivered to the cabin using Ocean Now I have no idea where that bit of misinformation comes from. Thank you for clearing that up for me! Link to comment Share on other sites More sharing options...
cruzsnooze Posted February 23 #38 Share Posted February 23 2 hours ago, artvlay said: So, to get clarification from the Knowledgeable people on cruise critic. If I want to get food sent to my room at 4pm, what are my options and costs? $5 room service fee Link to comment Share on other sites More sharing options...
MacMadame Posted February 24 #39 Share Posted February 24 1 hour ago, cruzsnooze said: $5 room service fee Or using OceanNow. Link to comment Share on other sites More sharing options...
waterbabyfish Posted February 24 #40 Share Posted February 24 On 2/13/2024 at 7:58 PM, artvlay said: If you don't have Princess Plus, are you charged for room service and what is the fee? 14.99 one time fee, order from TV or the app, if you use the phone to order ,another $5 Link to comment Share on other sites More sharing options...
artvlay Posted February 24 #41 Share Posted February 24 25 minutes ago, waterbabyfish said: 14.99 one time fee, order from TV or the app, if you use the phone to order ,another $5 So the $14.99 allows me to order room service or food delivered to me seated by the pool or wherever? Is there a specific menu to choose from? Do I purchase prior to the cruise? Link to comment Share on other sites More sharing options...
Torfamm Posted February 24 #42 Share Posted February 24 7 hours ago, artvlay said: So the $14.99 allows me to order room service or food delivered to me seated by the pool or wherever? Is there a specific menu to choose from? Do I purchase prior to the cruise? The menu is in the app. There are both free food items and many additional items with an up charge, No need to purchase the access ahead of time. Link to comment Share on other sites More sharing options...
dreaminofcruisin Posted February 24 #43 Share Posted February 24 18 hours ago, daydreamer16 said: If you order a small bottle of water, can you get sparkling water too? Thanks Yes. They also have Club Soda in a can, San Pellegrino and Perrier. Link to comment Share on other sites More sharing options...
daydreamer16 Posted February 24 #44 Share Posted February 24 5 hours ago, dreaminofcruisin said: Yes. They also have Club Soda in a can, San Pellegrino and Perrier. Do you know if Pellegrino or Perrier are included with the Plus Beverage pkg? Thanks Link to comment Share on other sites More sharing options...
voljeep Posted February 24 #45 Share Posted February 24 33 minutes ago, daydreamer16 said: Do you know if Pellegrino or Perrier are included with the Plus Beverage pkg? Thanks yes, both - unlimited dependent upon inventory 1 1 Link to comment Share on other sites More sharing options...
DiRonT Posted February 24 #46 Share Posted February 24 On 7/3/2023 at 3:23 AM, bobpell said: Can suite passengers get breakfast delivered early on the last day? Yes, you can order room service breakfast or go to whichever location is serving the Suite breakfast- they are also open day of departure, but only until 9am I think. Link to comment Share on other sites More sharing options...
AussieVeg Posted February 27 #47 Share Posted February 27 Am I able to get soy milk with room service breakfast, or do I need to order via Ocean Now? Link to comment Share on other sites More sharing options...
Bollycats Posted February 27 #48 Share Posted February 27 6 hours ago, AussieVeg said: Am I able to get soy milk with room service breakfast, or do I need to order via Ocean Now? In the past, I've written it on the form and they have provided it. I haven't ordered it lately though. 1 Link to comment Share on other sites More sharing options...
Tripmode33 Posted February 27 #49 Share Posted February 27 8 hours ago, AussieVeg said: Am I able to get soy milk with room service breakfast, or do I need to order via Ocean Now? I've written it on breakfast form several times very recently and always delivered. 1 Link to comment Share on other sites More sharing options...
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