Rare sunviking90 Posted October 25, 2023 #1 Share Posted October 25, 2023 Is anyone else having problems? I can’t log in with either of our accounts and if I try to look at a cruise itinerary it doesn’t load. Link to comment Share on other sites More sharing options...
FlorenceItaly Posted October 25, 2023 #2 Share Posted October 25, 2023 Issues here 1 Link to comment Share on other sites More sharing options...
Duquesmom Posted October 25, 2023 #3 Share Posted October 25, 2023 Yep. Cleared cookies, didn’t help. Link to comment Share on other sites More sharing options...
ShipWalker Posted October 25, 2023 #4 Share Posted October 25, 2023 2:10 PDT No problems here. Using Firefox 119.0. Link to comment Share on other sites More sharing options...
Rare FlaMariner Posted October 25, 2023 #5 Share Posted October 25, 2023 5:42pm ET and I am able to log in.....Using Safari. Link to comment Share on other sites More sharing options...
crystalspin Posted October 25, 2023 #6 Share Posted October 25, 2023 My incognito Chrome window is operating great, 4:30pm Mountain. Link to comment Share on other sites More sharing options...
doone Posted October 25, 2023 #7 Share Posted October 25, 2023 I have had several issues with the HAL website, I switched servers to Firefox, no issues so far, but hope I didn't jinx myself!!! 1 Link to comment Share on other sites More sharing options...
Rare Banditswife Posted October 25, 2023 #8 Share Posted October 25, 2023 I usually have problems with their site, just wish it was more user friendly & with a better functionality with all browsers. Link to comment Share on other sites More sharing options...
Mandalay1903 Posted October 25, 2023 #9 Share Posted October 25, 2023 I'm having a lot of problems with their site, too (Windows 10, Firefox). It will usually work one time after clearing the "Holland America" and "HALW" cookies, then the same problem recurs. It will usually also work if I open the site as a private window, although a number of features don't work. Lots of HAL browsing problems these days... Link to comment Share on other sites More sharing options...
Rare sunviking90 Posted October 26, 2023 Author #10 Share Posted October 26, 2023 (edited) It started to work for me about 2 hours after I posted, so hopefully all is well now. Oh, and I use the term “work” loosely, meaning it is operating with all the usual glitches. Edited October 26, 2023 by sunviking90 1 Link to comment Share on other sites More sharing options...
sseibert3 Posted October 27, 2023 #11 Share Posted October 27, 2023 I use "Incognito" - Chrome regular doesn't work for my set up. S 1 Link to comment Share on other sites More sharing options...
Waxer Posted October 28, 2023 #12 Share Posted October 28, 2023 I'm unable to log in with Chrome or Safari. It instantly says: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. 😞 Link to comment Share on other sites More sharing options...
crystalspin Posted October 28, 2023 #13 Share Posted October 28, 2023 14 minutes ago, Waxer said: I'm unable to log in with Chrome or Safari. It instantly says: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Yup that is the one. Or one of the common two errors (the other is something like ERROR 404). And then there is the blank screen, usually on weekends... Just below the X to close program, on Chrome there is a vertical line of three dots. Click and the third option is "New Incognito window". That is the one you want to try! Link to comment Share on other sites More sharing options...
Shmoo here Posted October 31, 2023 #14 Share Posted October 31, 2023 On 10/28/2023 at 12:00 PM, crystalspin said: Yup that is the one. Or one of the common two errors (the other is something like ERROR 404). And then there is the blank screen, usually on weekends... Just below the X to close program, on Chrome there is a vertical line of three dots. Click and the third option is "New Incognito window". That is the one you want to try! I haven't been able to connect with HAL website for several days. I tried the incognito window, and, while I was able to at least get to the home page on the website, when I clicked on a link to get information it gave me a "sorry, we're having issues" window. Link to comment Share on other sites More sharing options...
crystalspin Posted October 31, 2023 #15 Share Posted October 31, 2023 1 hour ago, Shmoo here said: I haven't been able to connect with HAL website for several days. I tried the incognito window, and, while I was able to at least get to the home page on the website, when I clicked on a link to get information it gave me a "sorry, we're having issues" window. That sounds like weekend problems! Try again (and again) today. Link to comment Share on other sites More sharing options...
SFO Peter Posted October 31, 2023 #16 Share Posted October 31, 2023 You guys are geniuses. Firefox just now worked without any problems at all. I accessed my four cruises and their offerings. Peter 1 1 Link to comment Share on other sites More sharing options...
Shmoo here Posted October 31, 2023 #17 Share Posted October 31, 2023 (edited) 2 hours ago, crystalspin said: That sounds like weekend problems! Try again (and again) today. This is what I'm getting - greyed out background and the ever spinning wheel of death Edited October 31, 2023 by Shmoo here Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now