OceanoPair Posted December 29, 2023 #276 Share Posted December 29, 2023 Thank you! We haven't cruised Princess since May And were unaware there was a change to arrival time selection. Link to comment Share on other sites More sharing options...
voljeep Posted December 29, 2023 #277 Share Posted December 29, 2023 8 minutes ago, jammy j said: Well I downloaded it and get nothing but unavailable errors. Still trying. Do they not beta test before rolling out? Frustrating. yes, beta testing currently going on ... in this thread 1 7 Link to comment Share on other sites More sharing options...
Sail away MK Posted December 29, 2023 #278 Share Posted December 29, 2023 1 hour ago, Melbek said: I was hoping they would add confirmation showing that you've purchased the Plus or Premium package, but it still isn't there. Every cruise I go through this, and it seems not a difficult thing for the app to just confirm somewhere that you have purchased a package. On the home screen, to the right of BOOK DINING there is a PACKAGES screen. When I click that it lists all the benefits of the Premier Package. Only problem is, I have the PLUS package. Should I quickly book my SD before they fix that error? 1 1 Link to comment Share on other sites More sharing options...
suzyed Posted December 29, 2023 #279 Share Posted December 29, 2023 (edited) OK, mostly good now that I am looking at the correct app...guys, look in the app store for the SQUARE Princess app, not the old round one with the white circle around it. Once PacnGoNow pointed out the difference, I got it! The only thing I don't like is that my incorrect Medallion orders (there are 3 ordered and cancelled for cruises that I cancelled.) Although it shows "cancelled" for the incorrect ones I cannot delete them from the app. Edited December 29, 2023 by suzyed Link to comment Share on other sites More sharing options...
doghog Posted December 29, 2023 #280 Share Posted December 29, 2023 20 minutes ago, Sail away MK said: On the home screen, to the right of BOOK DINING there is a PACKAGES screen. When I click that it lists all the benefits of the Premier Package. Only problem is, I have the PLUS package. Should I quickly book my SD before they fix that error? Nothing ventured, nothing gained. 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted December 29, 2023 #281 Share Posted December 29, 2023 Check your loyalty status on the new App. Mine just corrected itself today. 2 1 Link to comment Share on other sites More sharing options...
Rare Paula_MacFan Posted December 29, 2023 #282 Share Posted December 29, 2023 (edited) 1 hour ago, DHP1 said: Sorry for asking. How will that work? Your medallion becomes your credit card and if so, the store/business would have to have a special card reader similar in what they use on the ship. This feature has been in place for awhile now. Some shoreside merchants accept medallions as payment. It's been discussed on CC before -- you can do a search as I don't want to hijack this thread. But I think it's been in place for over a year at least. Edited December 29, 2023 by Paula_MacFan 1 Link to comment Share on other sites More sharing options...
doghog Posted December 29, 2023 #283 Share Posted December 29, 2023 1 minute ago, PacnGoNow said: Check your loyalty status on the new App. Mine just corrected itself today. Ours was correct when I installed the new app and still is. 1 Link to comment Share on other sites More sharing options...
Sea Hag Posted December 29, 2023 #284 Share Posted December 29, 2023 3 minutes ago, PacnGoNow said: Check your loyalty status on the new App. Mine just corrected itself today. Is loyalty status only indicated by the medallion color on one's profile or does it show elsewhere? My medallion color is white, rather than the black that it should be. Link to comment Share on other sites More sharing options...
Steelers36 Posted December 29, 2023 #285 Share Posted December 29, 2023 1 minute ago, Sea Hag said: Is loyalty status only indicated by the medallion color on one's profile or does it show elsewhere? My medallion color is white, rather than the black that it should be. I think it is supposed to be the Seawitch color. I have blue on white background. I do not have a current booking, so am suspicious as to the reason because I have never had the wrong color up to last sailing. Link to comment Share on other sites More sharing options...
suzyed Posted December 29, 2023 #286 Share Posted December 29, 2023 7 minutes ago, PacnGoNow said: Check your loyalty status on the new App. Mine just corrected itself today. Where is that listed? I'm sure I missed it since I didn't think I had to check for it...LOL! Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted December 29, 2023 #287 Share Posted December 29, 2023 Just now, Sea Hag said: Is loyalty status only indicated by the medallion color on one's profile or does it show elsewhere? My medallion color is white, rather than the black that it should be. It’s white with a black seawitch if you’re going on the inaugural next cruise and you’re elite. Mine is now black, white seawitch, and underneath it says Elite. The other indication, would be in the medallion Net section and show the 50% discount. Of course, on the website too. Link to comment Share on other sites More sharing options...
CruiseVA Posted December 29, 2023 #288 Share Posted December 29, 2023 The new App just released an update today, it should fix the timeout issues. Link to comment Share on other sites More sharing options...
CruiseVA Posted December 29, 2023 #289 Share Posted December 29, 2023 2 hours ago, DHP1 said: If someone has nothing to do today (lol), it would be nice if someone goes through everyone comments and record (create a master list) all the issues they are having regarding to this new app. I'm looking forward to YOUR post 😉 2 Link to comment Share on other sites More sharing options...
doghog Posted December 29, 2023 #290 Share Posted December 29, 2023 (edited) 8 minutes ago, Sea Hag said: Is loyalty status only indicated by the medallion color on one's profile or does it show elsewhere? My medallion color is white, rather than the black that it should be. I'm seeing it when I tap on the profile icon and order history. Both of ours are correct. Edited December 29, 2023 by doghog 1 Link to comment Share on other sites More sharing options...
CruiseVA Posted December 29, 2023 #291 Share Posted December 29, 2023 2 hours ago, Melbek said: I was hoping they would add confirmation showing that you've purchased the Plus or Premium package, but it still isn't there. Every cruise I go through this, and it seems not a difficult thing for the app to just confirm somewhere that you have purchased a package. Have you looked under Profile -> Packages, mine show up there. 1 Link to comment Share on other sites More sharing options...
suzyed Posted December 29, 2023 #292 Share Posted December 29, 2023 4 minutes ago, PacnGoNow said: It’s white with a black seawitch if you’re going on the inaugural next cruise and you’re elite. Mine is now black, white seawitch, and underneath it says Elite. The other indication, would be in the medallion Net section and show the 50% discount. Of course, on the website too. Right under my photo is a white medallion with a blue seawitch. Doesn't say Elite. Link to comment Share on other sites More sharing options...
Rare DHP1 Posted December 29, 2023 #293 Share Posted December 29, 2023 52 minutes ago, jammy j said: Well I downloaded it and get nothing but unavailable errors. Still trying. Do they not beta test before rolling out? Frustrating. They’re testing it now and we are the testers. Lol 1 Link to comment Share on other sites More sharing options...
t&atravel Posted December 29, 2023 #294 Share Posted December 29, 2023 1 minute ago, suzyed said: Right under my photo is a white medallion with a blue seawitch. Doesn't say Elite. @suzyed it should be a black sea witch for elite. Link to comment Share on other sites More sharing options...
doghog Posted December 29, 2023 #295 Share Posted December 29, 2023 1 minute ago, DHP1 said: They’re testing it now and we are the testers. Lol Guinea Pigs. 2 1 Link to comment Share on other sites More sharing options...
suzyed Posted December 29, 2023 #296 Share Posted December 29, 2023 4 minutes ago, t&atravel said: @suzyed it should be a black sea witch for elite. Yes, it should...but yet it doesn't...hmmm? Link to comment Share on other sites More sharing options...
Sea Hag Posted December 29, 2023 #297 Share Posted December 29, 2023 13 minutes ago, Steelers36 said: I think it is supposed to be the Seawitch color. I have blue on white background. I do not have a current booking, so am suspicious as to the reason because I have never had the wrong color up to last sailing. That's what I have - blue on white background. Oh well. 🙂 2 Link to comment Share on other sites More sharing options...
doghog Posted December 29, 2023 #298 Share Posted December 29, 2023 Just now, Sea Hag said: That's what I have - blue on white background. Oh well. 🙂 New tier level. Unknown. Will be determined once onboard. Good luck. 😉 1 2 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted December 29, 2023 #299 Share Posted December 29, 2023 14 minutes ago, suzyed said: Right under my photo is a white medallion with a blue seawitch. Doesn't say Elite. Should be black with white seawitch and say Elite. Mine was like that yesterday. Now it corrected itself. 1 Link to comment Share on other sites More sharing options...
coo359a2 Posted December 29, 2023 #300 Share Posted December 29, 2023 So far no one has posted about two separate voyages, different ships one day apart and how it is shown on both old and new app. We both show as "Blue" but have been Elite for years. Had originally booked Ruby Princess (4/2023), 4 booking #s, 23 Mar - 7 May. Old app listed correctly. Then booked Grand Princess (Aug 2023) B2B, 2 booking #s, 8 May - 22 May. Old app had combined the two cruises and now see that it is listed the same way on the new app. New App shows My Voyage - 23 Mar - 22 May. The Booking # is for 15 May (2nd week of the B2b) on the Grand Princess and the cabin # is for the Grand Princess B2B. On the new app, we both have green check marks - Ready To Sail. Did order Medallions for the Ruby Princess last April. No dining reservation are available until 8 May and shore excursions only listed for 15 May cruise. Oh yes - Crown Grill is listed for $63. Plan to board in Fort Lauderdale (Ruby) and Vancouver (Grand) as if I have no smart phone or other smart device or access to internet. I had hoped that the new app would have recognized that two different cruises ships and start dates were not one voyage. 1 Link to comment Share on other sites More sharing options...
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