buddy1755 Posted April 19 #1 Share Posted April 19 I got flights thru NCL for my upcoming transatlantic, on the return leg of the trip we were booked out of Gatwick with Air Transat. I went on to their site and booked our seat selection and paid for our luggage. WELL NCL just changed everything, I now fly out of Heathrow with Brittish Airway. I was told by NCL AND Airtransat that that monies are not refundable. So in the future I quess I would wait till last minute to choose seats I I will never pay for luggage until I get on the aircraft. 1 Link to comment Share on other sites More sharing options...
Rare wolft927 Posted April 19 #2 Share Posted April 19 Typically thats what I do, Never choose my seat till a few days out, and always pay for luggage at the airport. 1 1 Link to comment Share on other sites More sharing options...
buddy1755 Posted April 19 Author #3 Share Posted April 19 I fly next week, thought I was safe 3 Link to comment Share on other sites More sharing options...
Rare cruiseny4life Posted April 19 #4 Share Posted April 19 Good golly gravy! How much does seat selection cost and how many bags are y'all taking? Is this for more than two people? Cuz, that's a lot of loonies for two! Sorry that happened to you. We always select our seats as soon as NCL sends us the tickets, so I get why you'd be upset. 6 Link to comment Share on other sites More sharing options...
schmoopie17 Posted April 19 #5 Share Posted April 19 21 minutes ago, cruiseny4life said: Sorry that happened to you. We always select our seats as soon as NCL sends us the tickets, so I get why you'd be upset. By the time NCL gets around to notifying you of your flights, most good seats would already be taken. Waiting until the last minute to choose seats would practically guarantee middle seats...or maybe even standing room only. 1 1 1 Link to comment Share on other sites More sharing options...
MoCruiseFan Posted April 19 #6 Share Posted April 19 58 minutes ago, buddy1755 said: I got flights thru NCL for my upcoming transatlantic, on the return leg of the trip we were booked out of Gatwick with Air Transat. I went on to their site and booked our seat selection and paid for our luggage. WELL NCL just changed everything, I now fly out of Heathrow with Brittish Airway. I was told by NCL AND Airtransat that that monies are not refundable. So in the future I quess I would wait till last minute to choose seats I I will never pay for luggage until I get on the aircraft. Lesson learned about letting someone else make your flight plans. Some lessons cost more than others! 6 1 Link to comment Share on other sites More sharing options...
Rare cruiseny4life Posted April 19 #7 Share Posted April 19 31 minutes ago, schmoopie17 said: By the time NCL gets around to notifying you of your flights, most good seats would already be taken. Waiting until the last minute to choose seats would practically guarantee middle seats...or maybe even standing room only. That hasn't been my personal experience. We've received tickets at 60 days (domestic) and 100 days (international) prior to the cruise. In both instances we were able to select great seats, next to each other. Since we do book with NCL BOGO Air, we always know there is a possibility we won't be able to sit next to each other or will have to deal with a middle seat...we live together. We can tolerate a few hours not glued to each other's arm skin, though that is kind of awkward when it's a stranger's arm skin instead. 2 5 Link to comment Share on other sites More sharing options...
Distinctive-Destinations Posted April 19 #8 Share Posted April 19 36 minutes ago, schmoopie17 said: By the time NCL gets around to notifying you of your flights, most good seats would already be taken. Waiting until the last minute to choose seats would practically guarantee middle seats...or maybe even standing room only. Standing room only airplane seats? This is a joke, right? 4 Link to comment Share on other sites More sharing options...
Rare cruiseny4life Posted April 19 #9 Share Posted April 19 1 minute ago, Distinctive-Destinations said: Standing room only airplane seats? This is a joke, right? Obviously...until it's not. 3 Link to comment Share on other sites More sharing options...
Rare ontheweb Posted April 19 #10 Share Posted April 19 5 minutes ago, cruiseny4life said: That hasn't been my personal experience. We've received tickets at 60 days (domestic) and 100 days (international) prior to the cruise. In both instances we were able to select great seats, next to each other. Since we do book with NCL BOGO Air, we always know there is a possibility we won't be able to sit next to each other or will have to deal with a middle seat...we live together. We can tolerate a few hours not glued to each other's arm skin, though that is kind of awkward when it's a stranger's arm skin instead. DW and I were very happy to be seated apart the one time we were apart on an airplane. Our cruise was 2 days late getting to Fort Lauderdale due to a hurricane. Obviously our original plane trip back to JFK was not happening. We got the last 2 standby seats on the first flight back after we checked in at the airport. We survived. 3 Link to comment Share on other sites More sharing options...
buddy1755 Posted April 19 Author #11 Share Posted April 19 1 hour ago, cruiseny4life said: Good golly gravy! How much does seat selection cost and how many bags are y'all taking? Is this for more than two people? Cuz, that's a lot of loonies for two! Sorry that happened to you. We always select our seats as soon as NCL sends us the tickets, so I get why you'd be upset. The conversion to Pounds was a killer 1 Link to comment Share on other sites More sharing options...
Fogfog Posted April 19 #12 Share Posted April 19 Hopefully any travel insurance on your credit card can help. Or ombudsman with that airline? One would think those fees (seats and baggage) would be returned to you since you aren't on that carrier, aren't filling that seat etc. So sorry 6 Link to comment Share on other sites More sharing options...
Rare DCGuy64 Posted April 19 #13 Share Posted April 19 2 hours ago, buddy1755 said: I got flights thru NCL for my upcoming transatlantic, on the return leg of the trip we were booked out of Gatwick with Air Transat. I went on to their site and booked our seat selection and paid for our luggage. WELL NCL just changed everything, I now fly out of Heathrow with Brittish Airway. I was told by NCL AND Airtransat that that monies are not refundable. So in the future I quess I would wait till last minute to choose seats I I will never pay for luggage until I get on the aircraft. I know how you feel. I paid for seats on a flight from DC to Venice which I then had to cancel. No refunds. Shame on me. 1 Link to comment Share on other sites More sharing options...
Rare DCGuy64 Posted April 19 #14 Share Posted April 19 2 hours ago, buddy1755 said: I fly next week, thought I was safe You should have been safe. As @Fogfog has helpfully suggested, I'd try getting insurance to cover that. Not your fault the airline was changed at basically the last minute. 1 Link to comment Share on other sites More sharing options...
Rare PATRLR Posted April 19 #15 Share Posted April 19 2 hours ago, buddy1755 said: I got flights thru NCL for my upcoming transatlantic, on the return leg of the trip we were booked out of Gatwick with Air Transat. I went on to their site and booked our seat selection and paid for our luggage. WELL NCL just changed everything, I now fly out of Heathrow with Brittish Airway. I was told by NCL AND Airtransat that that monies are not refundable. So in the future I quess I would wait till last minute to choose seats I I will never pay for luggage until I get on the aircraft. If you had a ticketed flight reservation, which you must have had if you bought seats and bags, why was it changed? 4 1 Link to comment Share on other sites More sharing options...
RocketMan275 Posted April 19 #16 Share Posted April 19 1 hour ago, Distinctive-Destinations said: Standing room only airplane seats? This is a joke, right? There are some reports that some airlines are examining 'leaning seats' where one doesn't sit but only leans. 3 3 Link to comment Share on other sites More sharing options...
bortman23 Posted April 19 #17 Share Posted April 19 4 hours ago, buddy1755 said: Brittish Airway Going from Air Transat to BA sounds like a bonus to me. Losing the money is unfortunate though... 2 1 Link to comment Share on other sites More sharing options...
Distinctive-Destinations Posted April 19 #18 Share Posted April 19 Just now, bortman23 said: Going from Air Transat to BA sounds like a bonus to me. Losing the money is unfortunate though... LHR is an improvement over Gatwick also. 1 1 Link to comment Share on other sites More sharing options...
schmoopie17 Posted April 19 #19 Share Posted April 19 1 hour ago, RocketMan275 said: There are some reports that some airlines are examining 'leaning seats' where one doesn't sit but only leans. And instead of regular airline food, they will offer Lean Cuisine. 9 Link to comment Share on other sites More sharing options...
Rare Sugar Magnolia Posted April 19 #20 Share Posted April 19 1 hour ago, RocketMan275 said: There are some reports that some airlines are examining 'leaning seats' where one doesn't sit but only leans. Yes it's something like this... 2 3 Link to comment Share on other sites More sharing options...
davencl Posted April 19 #21 Share Posted April 19 I'm assuming the extra pounds were for a seat upgrade given the high cost. If so seat upgrades are non-refundable. So I am carefull when I do upgrade to be sure it's a trip I really expect to make. Link to comment Share on other sites More sharing options...
erisajd Posted April 19 #22 Share Posted April 19 The airline cannot keep your money for a flight you did not take - dispute the charge on your credit card - even f you don't have the US protections on your credit card - a business cannot charge you for a service you did not receive ever. I also think you should byotche quite loudly to NCL - THEY changed your flight within XX days of travel. Go read the Air surcharge limitations 1 1 Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted April 19 #23 Share Posted April 19 36 minutes ago, erisajd said: The airline cannot keep your money for a flight you did not take - dispute the charge on your credit card - even f you don't have the US protections on your credit card - a business cannot charge you for a service you did not receive ever. Of course they can. Have you not heard of non-refundable fares? 1 Link to comment Share on other sites More sharing options...
davencl Posted April 19 #24 Share Posted April 19 47 minutes ago, erisajd said: The airline cannot keep your money for a flight you did not take - dispute the charge on your credit card - even f you don't have the US protections on your credit card - a business cannot charge you for a service you did not receive ever. I also think you should byotche quite loudly to NCL - THEY changed your flight within XX days of travel. Go read the Air surcharge limitations I'd be very interested in which airline refunds money for flights not taken. Neither Delta, United, American, Alasakan or any airline I've ever flown refunds money like this. 1 Link to comment Share on other sites More sharing options...
drew69 Posted April 19 #25 Share Posted April 19 1 hour ago, erisajd said: The airline cannot keep your money for a flight you did not take - dispute the charge on your credit card - even f you don't have the US protections on your credit card - a business cannot charge you for a service you did not receive ever. I also think you should byotche quite loudly to NCL - THEY changed your flight within XX days of travel. Go read the Air surcharge limitations Yes, they can and quite often do. Also the Air Transat website clearly states it is nonrefundable. No refund will be provided should you cancel your seat selection prior to travel. Other suggest travel insurance coverage- highly unlikely changing flights and nonrefundable fees are covered by insurance. Disputing the charge only works if you are indeed in the right. If the credit card company researches and finds the charge to be valid, it is reinstated. 1 Link to comment Share on other sites More sharing options...
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