gvre Posted May 14 #1 Share Posted May 14 Is anyone having problems booking specialty restaurants? I have 3 cruises 2 in October and February, I book the date and time use credit card to reserve than get an error message. I changed the credit card also no luck. Link to comment Share on other sites More sharing options...
memoak Posted May 14 #2 Share Posted May 14 59 minutes ago, gvre said: Is anyone having problems booking specialty restaurants? I have 3 cruises 2 in October and February, I book the date and time use credit card to reserve than get an error message. I changed the credit card also no luck. I believe that while they are reworking their reservation system to account for traditional dining that many portions of the systems may be down 2 Link to comment Share on other sites More sharing options...
gvre Posted May 14 Author #3 Share Posted May 14 19 minutes ago, memoak said: I believe that while they are reworking their reservation system to account for traditional dining that many portions of the systems may be down Ok thanks Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted May 14 #4 Share Posted May 14 1 hour ago, gvre said: Is anyone having problems booking specialty restaurants? I have 3 cruises 2 in October and February, I book the date and time use credit card to reserve than get an error message. I changed the credit card also no luck. I’ve been getting the same error .. it doesn’t even try to charge my credit card as we have the premier package but won’t go through to actually reserve the table. I think @memoak is correct .. they are trying to update the reservation system and it is causing some issues on our end. Link to comment Share on other sites More sharing options...
gvre Posted May 15 Author #5 Share Posted May 15 thanks Link to comment Share on other sites More sharing options...
gvre Posted May 15 Author #6 Share Posted May 15 Still can't book and specialty restaurants been this way for a couple of weeks. Here is the error message. Anyone successful? Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted May 15 #7 Share Posted May 15 4 hours ago, gvre said: Still can't book and specialty restaurants been this way for a couple of weeks. Here is the error message. Anyone successful? that’s the same one I’ve been getting, too. Link to comment Share on other sites More sharing options...
gvre Posted May 20 Author #8 Share Posted May 20 Still can't make a reservation but I found this on Princess that you must fully pay your cruise fare before you can book a restaurant: "Make dining reservations via the Princess App® When you reserve ahead via app, you can: Customize your dining time for each day, once you've made the final payment for your booking. Select from the main dining room, specialty dining venues or both. Manage all your dining reservations in one easy place" Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted May 20 #9 Share Posted May 20 I am paid in full and have been getting that same screen shot for a while. I thought it was only me. Thanks for letting me know I am not crazy. 1 Link to comment Share on other sites More sharing options...
adamtoonarmy Posted May 21 #10 Share Posted May 21 Im getting the same errors too Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted May 21 #11 Share Posted May 21 Strange...I booked an entire week's worth of dining (including 2 SD) yesterday for a sailing in 30 days. Link to comment Share on other sites More sharing options...
Rare Cruise Raider Posted May 21 #12 Share Posted May 21 54 minutes ago, Rick&Jeannie said: Strange...I booked an entire week's worth of dining (including 2 SD) yesterday for a sailing in 30 days. Im still not able to do it for cruises that are paid in full. Link to comment Share on other sites More sharing options...
jdacombe Posted May 21 #13 Share Posted May 21 I had no trouble booking 2 SD meals for our cruise in October. Just looked on the App and both bookings are showing as reserved. The only problem that I have is that although we are on the Premier package we seem to have been charged for these reservations. Spoke to Princess this afternoon and hopefully it has been sorted out, but I'll keep an eye on my bank statements over the next few weeks to make sure I get the refunds Link to comment Share on other sites More sharing options...
adamtoonarmy Posted May 22 #14 Share Posted May 22 There are posts on some other CC threads that state the posters are having similar issues. It seems to be affecting some folks while others like @jdacombeand @Rick&Jeanniehave no trouble booking. Looks like an all too familiar app bug/system error. I did speak with the medallion app tech support team but I might as well have had that conversation with my West Highland Terrier for all the use they were. Just told me to wait for an app update that they couldnt give me a date for. Suspect I was being fobbed off.... Link to comment Share on other sites More sharing options...
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