Jump to content

Jade Haven vs Suite


Recommended Posts

In photo I compared the two side-by-side and highlighted the amenities that were the same. It looks like the main difference is the access to the Haven pool, hot tub, and sundeck. Both list personal escort on and off the ship, but only the Haven lists priority embarkation/disembarkation. I have enjoyed the easy process getting on and off the ship when I have sailed in the Haven, and I wonder what the process would be like if I choose to sail in a suite instead of the Haven. It’s about $5000 more for the Haven for the cruise I’m looking at, so I’m trying to decide if it’s worth it. 

IMG_1985.jpeg

Link to comment
Share on other sites

I've stayed in non-Haven suites on the Jade, Gem, and Jewel, most recently on the Gem in early 2023.  All real suites, Haven and non-Haven (I'm not talking about Club Balcony "suites") had priority embarkation and disembarkation. I can't say I recall what the listed amenities were for those cruises, but I would find it odd that on the Jewel-class ships NCL has carved out the Haven suites for priority embarkation and disembarkation and denied that to the other suites.  Hopefully someone who has sailed recently can comment.

 

I wouldn't pay $5,000 more for a Haven suite on the Jewel-class ships, but YMMV. 

  • Like 2
Link to comment
Share on other sites

We last sailed on the Jade in 2019.  At that time, non Haven suites received all the amenities of the Haven suites with the exception of access to the Haven itself.  We definitely had priority embarkation and disembarkation.  The same was true on the Gem in 2018.  While I guess it's possible that something has changed, I doubt it.  I think it would be more trouble than it's worth to separate Haven suite vs non Haven for that one amenity.  Hopefully someone who has sailed more recently can comment.

  • Like 1
Link to comment
Share on other sites

We had an Aft Suite (not Haven) on Star last month & Jade last year and we had priority embarkation & disembarkation as well as escorted off for tours, tenders, breakfast in Moderno, lunch in Cagney's, afternoon snacks, Sparkling wine on embarkation day, etc. 

  • Like 1
Link to comment
Share on other sites

dont do it, your 5k can go a long way for other things. while i love the haven complex, for 5,000, i can live w/o the private pool, bar and restaurant. people in the "suites" have access to moderno for breakfast, and cagney's for lunch on a daily basis. the rooms are basically the same

  • Like 4
Link to comment
Share on other sites

4 minutes ago, complawyer said:

dont do it, your 5k can go a long way for other things. while i love the haven complex, for 5,000, i can live w/o the private pool, bar and restaurant. people in the "suites" have access to moderno for breakfast, and cagney's for lunch on a daily basis. the rooms are basically the same

Particularly on the Jewel class ships where the Haven does not have a private restaurant or bar anyway and the Haven guests also eat in Moderno/Cagneys with the other suite guests

  • Like 4
Link to comment
Share on other sites

53 minutes ago, Pens fan said:

We last sailed on the Jade in 2019.  At that time, non Haven suites received all the amenities of the Haven suites with the exception of access to the Haven itself.  We definitely had priority embarkation and disembarkation.  The same was true on the Gem in 2018.  While I guess it's possible that something has changed, I doubt it.  I think it would be more trouble than it's worth to separate Haven suite vs non Haven for that one amenity.  Hopefully someone who has sailed more recently can comment.

Where did you go to meet the concierge on the Jade for priority disembarkation? When you got back to the ship at a port stop, did you just follow the Haven signs for getting back on the ship?

Link to comment
Share on other sites

53 minutes ago, 2ndhoney said:

We had an Aft Suite (not Haven) on Star last month & Jade last year and we had priority embarkation & disembarkation as well as escorted off for tours, tenders, breakfast in Moderno, lunch in Cagney's, afternoon snacks, Sparkling wine on embarkation day, etc. 

This sounds like all the Haven perks except for the Haven areas. Where did you meet for the escort off the ship?

Link to comment
Share on other sites

28 minutes ago, Candy Apple 12 said:

Where did you go to meet the concierge on the Jade for priority disembarkation? When you got back to the ship at a port stop, did you just follow the Haven signs for getting back on the ship?

There was a designated area where we met the concierge for disembarkation - both at ports and at the final destination.  On both of our cruises on the Gem and Jade it was the whiskey bar area.  While that could be different on other cruises, we've always received instructions either by a letter in our cabin or in person in disembarkation meeting on the next to the last day of the cruise explaining the whole process.

Link to comment
Share on other sites

We usually met the Concierge on the Jade at the Whiskey Bar to get off the ship. When we got back to the ship at a port stop, there wasn't any signs for the Haven for getting back on the ship - just the usual line (we did a Greece & Turkey cruise). We were only escorted onto the ship the first day by the Concierge.

Link to comment
Share on other sites

2 hours ago, Pens fan said:

There was a designated area where we met the concierge for disembarkation - both at ports and at the final destination.  On both of our cruises on the Gem and Jade it was the whiskey bar area.  While that could be different on other cruises, we've always received instructions either by a letter in our cabin or in person in disembarkation meeting on the next to the last day of the cruise explaining the whole process.

 

6 minutes ago, 2ndhoney said:

We usually met the Concierge on the Jade at the Whiskey Bar to get off the ship. When we got back to the ship at a port stop, there wasn't any signs for the Haven for getting back on the ship - just the usual line (we did a Greece & Turkey cruise). We were only escorted onto the ship the first day by the Concierge.

 

Sounds good. I’ve had some ports where there was a crew member holding a Haven sign to get you past the line to get back on the ship after a port of call. It wasn’t always necessary, but was very helpful at certain stops. The Jade has fewer passengers than the Bliss and Escape, so maybe it’s a perk that’s not needed as much. 

Link to comment
Share on other sites

1 minute ago, Candy Apple 12 said:

 

 

Sounds good. I’ve had some ports where there was a crew member holding a Haven sign to get you past the line to get back on the ship after a port of call. It wasn’t always necessary, but was very helpful at certain stops. The Jade has fewer passengers than the Bliss and Escape, so maybe it’s a perk that’s not needed as much. 

We've experienced that as well on the Joy when we were in the actual Haven (it's a great perk!) .  I honestly can't remember for sure if we did on the Jade and Gem, but I believe we did at certain times.  I seem to recall that if we came back several hours early and there wasn't much of a line you just got in the regular line.  But if it was near the on-board time and there was a long line I'm pretty sure they were out there with Haven signs and took us up the crew elevators.  

  • Like 1
Link to comment
Share on other sites

20 hours ago, 2ndhoney said:

We had an Aft Suite (not Haven) on Star last month & Jade last year and we had priority embarkation & disembarkation as well as escorted off for tours, tenders, breakfast in Moderno, lunch in Cagney's, afternoon snacks, Sparkling wine on embarkation day, etc. 

Star doesn't have a Haven.

Link to comment
Share on other sites

Like others have said, having done both Haven and suites on the Jewel class ships, I would not pay the extra for a Haven cabin.  The small Haven pool/sundeck area does have an attendant to bring drinks and snacks, we noticed the coverage was scarce and still had to go find a bar to get a drink some times.  We've decided if we end up on a Jewel class to get a suite in the future.

  • Like 2
Link to comment
Share on other sites

Posted (edited)

I would say the Haven 100% of the time - for all of its' benefits. Including the awesome restaurant, the lack of waiting, priority everything etc. 

 

QUESTION FOR AFT CABIN GUESTS:

is there a lot of vibration?  If so, can you tell me what deck you were on?  Considering a 15 night panama canal cruise in the Haven Aft Facing and I don't want my fillings vibrated out of their teeth . . . .we were in a Forward facing Haven on the Bliss and it was smooth as could be in most spots . . . 

 

We were in Le Bistro for dinner one night while underway and the vibration was definitely noticeable. . . 

Edited by erisajd
Link to comment
Share on other sites

Posted (edited)
4 minutes ago, erisajd said:

I would say the Haven 100% of the time - for all of its' benefits. Including the awesome restaurant, the lack of waiting, priority everything etc. 

 

QUESTION FOR AFT CABIN GUESTS:

is there a lot of vibration?  If so, can you tell me what deck you were on?  Considering a 15 night panama canal cruise in the Haven Aft Facing and I don't want my fillings vibrated out of their teeth . . . .we were in a Forward facing Haven on the Bliss and it was smooth as could be in most spots . . . 

Jade Haven does not have a restaurant (or a bar). All suite passengers, Haven or normal suites, eat breakfast/lunch in the same specialty restaurant. There is no specific dinner restaurant for any suite passengers on Jade. And also on Jade the normal ”non Haven” suites get the exact same priority access to everywhere as the Haven suite guests. So on Gem, Jade, Pearl and Jewel there is no real benefit on booking the Haven. The only plus for Haven is a small small pool area. 

Edited by European_CruiseGirl
  • Like 5
Link to comment
Share on other sites

On 7/18/2024 at 11:03 AM, complawyer said:

dont do it, your 5k can go a long way for other things. while i love the haven complex, for 5,000, i can live w/o the private pool, bar and restaurant. people in the "suites" have access to moderno for breakfast, and cagney's for lunch on a daily basis. the rooms are basically the same

I booked a regular suite. Now I have $5000 burning in my pocket to spend on flights, excursions, travel insurance, and everything else that goes along with cruising!

2 hours ago, European_CruiseGirl said:

Jade Haven does not have a restaurant (or a bar). All suite passengers, Haven or normal suites, eat breakfast/lunch in the same specialty restaurant. There is no specific dinner restaurant for any suite passengers on Jade. And also on Jade the normal ”non Haven” suites get the exact same priority access to everywhere as the Haven suite guests. So on Gem, Jade, Pearl and Jewel there is no real benefit on booking the Haven. The only plus for Haven is a small small pool area. 

Thank you for your input. It confirms my decision to book a regular suite. 

  • Like 3
Link to comment
Share on other sites

The “small pool” is a swim-against-the-current endless lap pool.  It is one of the only places in the NCL fleet to get in a real swim.  Highly recommended.

Link to comment
Share on other sites

Just off the Gem in a Forward Suite. We had everything Haven guest did with the exception of use of the Haven courtyard and sundeck. Same boarding, same place for breakfast and lunch, Moderno and Cagneys. It wasn't close to worth it the 3K extra they wanted for the cheapest "Haven" Cabin

 

 

 

  • Like 1
Link to comment
Share on other sites

33 minutes ago, Laszlo said:

Just off the Gem in a Forward Suite. We had everything Haven guest did with the exception of use of the Haven courtyard and sundeck. Same boarding, same place for breakfast and lunch, Moderno and Cagneys. It wasn't close to worth it the 3K extra they wanted for the cheapest "Haven" Cabin

 

 

 

I noticed in the video that you had one of the Haven key card holders. Was that from a previous cruise, or did you get it on this cruise?

  • Like 1
Link to comment
Share on other sites

40 minutes ago, FLAHAM said:

The “small pool” is a swim-against-the-current endless lap pool.  It is one of the only places in the NCL fleet to get in a real swim.  Highly recommended.

I own an endless pool, and I agree that they allow you to get in a real swim, but I’m not going to pay an extra $5000 just to get in a real swim during my cruise! 

Link to comment
Share on other sites

That all said I would select a ship that has a true 'Haven' experience . . . and not the new massive ones that have too many Haven cabins to provide a Haven experience. . .  

 

it's all very hard to pin down which ships have a decent Haven experience and which do not . . . sure - you figure it out but the first or low time cruiser is hard pressed to understand which ships seem to have the better Haven experiences. . . 

Link to comment
Share on other sites

9 minutes ago, erisajd said:

That all said I would select a ship that has a true 'Haven' experience . . . and not the new massive ones that have too many Haven cabins to provide a Haven experience. . .  

 

it's all very hard to pin down which ships have a decent Haven experience and which do not . . . sure - you figure it out but the first or low time cruiser is hard pressed to understand which ships seem to have the better Haven experiences. . . 

The only ships with the "true Haven experience" are the large ships...the ships built after the Gem, starting with the Epic. The smallest of these are Prima with a double occupancy passenger capacity of 3099 and Viva with a double occupancy capacity of 3195.

Link to comment
Share on other sites

2 hours ago, erisajd said:

That all said I would select a ship that has a true 'Haven' experience . . . and not the new massive ones that have too many Haven cabins to provide a Haven experience. . .  

 

it's all very hard to pin down which ships have a decent Haven experience and which do not . . . sure - you figure it out but the first or low time cruiser is hard pressed to understand which ships seem to have the better Haven experiences. . . 

The itinerary I chose is only offered one time on the Jade, so that was not possible. 

2 hours ago, njhorseman said:

The only ships with the "true Haven experience" are the large ships...the ships built after the Gem, starting with the Epic. The smallest of these are Prima with a double occupancy passenger capacity of 3099 and Viva with a double occupancy capacity of 3195.

I’ve done the Haven on the Bliss and Escape, and I have one booked on the Prima. I’m looking forward to a smaller ship. 

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com Summer 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...