Princess website having trouble this morning...

[thermal]

I've tried going on Princess's website a few times this morning.  Can get a few steps in, then it tells me:

 

We Apologize for the Inconvenience

We were not able to continue to the next step. Please try again or revisit us later this evening.

[paddingtonbear]

Princess IT department is shockingly bad. 

[dog]

3 minutes ago, thermal said:

I've tried going on Princess's website a few times this morning.  Can get a few steps in, then it tells me:

 

We Apologize for the Inconvenience

We were not able to continue to the next step. Please try again or revisit us later this evening.

Same for me last 5 months. Sometimes I get in. Most times so get that same message.

[Itchy&Scratchy]

it's been having trouble for the last couple of weeks, and there have been multiple threads about it.

[Cruzinnana47]

Have been going through this for a long time.  So frustrating.  We have 3 Princess cruises booked and more times than not, once we sign in, we can't get beyond Manage Your Cruise.  Once in a while there's some success, but most of the time, that darn message pops up.😠

Princess IT is certainly lacking.

[Arizona Wildcat]

Yawn.  Same as always. 

[Daddyj]

i see comments on princess website error message "we're having technical difficulties" going back several years.  what is going on? I never see an explaination..

[Cruise Raider]

11 minutes ago, Daddyj said:

i see comments on princess website error message "we're having technical difficulties" going back several years.  what is going on? I never see an explaination..

It has been messed up for months for me.  I took the advice of those on these forums and cleared my cookies and cache and only view it in private mode.  Only then it seems to work.  
 

[Itchy&Scratchy]

17 minutes ago, Daddyj said:

i see comments on princess website error message "we're having technical difficulties" going back several years.  what is going on? I never see an explaination..

so, you decided to register and make your own thread about it? Please, there are several threads already opened...

[PMGS247]

It's been really bad recently. Interesting to see the thoughts about viewing in private mode.  Might try that.  As-is everything seems to work fine from my phone but not my full pc. 95% of my clicks on "Manage this Booking" lead to "Technical Difficulties" on a full PC browser.

[PacnGoNow]

Welcome to the Princess forum.

 

The website does frequently have the technical errors message.

 

You could try another device, smartphone, PC, etc.

 

Maybe a different browser?  Clear your cache or history.  This will tell you, if it’s your device, or maybe just their website.

 

 

 

[PacnGoNow]

I’m not seeing any issues now with it. I’m using an iphone and safari.

 

Make sure your devices are up to date, clearing cache/history.  

 

Or, it could be you’re hitting it at times it is between up and down.  They are making changes constantly on the site.

 

I’d try it again.  
 

 

 

[mocha9]

I can get into the Princess site on my phone, tablet, and my DH computer, but it will not work on my computer. This has been going on for a couple of weeks. .As soon as I get to "Manage My Booking" I get a response that they are having Technical Difficulties and will be back soon. Haven't been back for at least 2 weeks.

[Dani24]

I've been having issues with the website for the last week or so. Before that it had been about a month since I had logged in.

However, I've found that I have been having much better luck in Edge than in Chrome. Edge almost always lets me through without an error. Trying a different browser is worth a shot.

[STREETKING]

I've been having the same issues for weeks now, very frustrating to say the least. I've recently downloaded the DuckDuckGo browser and have had no issues!

[esad9556]

On 9/23/2024 at 10:52 AM, paddingtonbear said:

Princess IT department is shockingly bad. 

 

On 9/23/2024 at 10:52 AM, paddingtonbear said:

Princess IT department is shockingly bad. 

No sh**!!