deedon Posted June 16, 2009 #1 Share Posted June 16, 2009 On a recent cruise i notice that RCI now reserve seats by the pool and theatre for suite guests (only big suites) For them to have a policy of NO reserving of seats, then do it themselves for there high paying guests. I found this disgusting and back to a class system, the suite guests i spoke to also didnt want these reserved. most days most of these seats went unused while people walked round and round looking for a seat by the pool. Some of these suite guests are one off cruisers and for the record what i pay for my whole cruise to RCI (cabin, flights across from UK, excursions etc) is probably more than some suite guests. Most of my 13 cruises have included flights to US. RCI should reward loyalty instead of suite holders. i have only cruised with RCI but with the recent changes, i found the changes in 6 months to be a real let down(no more newspapers, no more non stop live music, poor shows, as well as the soon loss of the concierge services to name a few) have forced me to shop around and try another company Link to comment Share on other sites More sharing options...
PhoenixCruiser Posted June 16, 2009 #2 Share Posted June 16, 2009 I think the reserved chairs is a wonderful benefit for those that spend the big bucks for the suites!! ### Link to comment Share on other sites More sharing options...
ma3 Posted June 16, 2009 #3 Share Posted June 16, 2009 People who pay big bucks for a suite should get special treatment. I never stayed in a suite because I cannot afford it. Jr. Suite is good enough for us. Link to comment Share on other sites More sharing options...
deedon Posted June 16, 2009 Author #4 Share Posted June 16, 2009 I think the reserved chairs is a wonderful benefit for those that spend the big bucks for the suites!! ### i also pay big bucks (probably more than some suite guests) unlike some i dont stay within driving distance of a port and pay 'big bucks' for my whole cruse including flights and the cabin of my choice. Over the last 5 years i have given loyalty and paid big money to RCI. These benefits should be given to loyal customers but on saying that i wouldnt want saets reserved for me, its as i said its going back to a class system which i though went down with the tritanic, will it soon be back to lower decks for the poor and upper decks for rich and never the tain shall meet lol i will get off my soap box now but i get annoyed when people are treated differently because of the cabin they choose C'MON RCI stop the classes and reward loyalty or lose your regulars Link to comment Share on other sites More sharing options...
babies12 Posted June 16, 2009 #5 Share Posted June 16, 2009 I think the reserved chairs is a wonderful benefit for those that spend the big bucks for the suites!! ### At the expense of other passengers? I think it stinks. If you want your special benefits it should be given to you in the privacy of your cabin, i.e., champaign, free specialty restaurant dining, insuite dining, etc. but to have it blatantly flaunted to everyone that you are a "suite" guest, by sitting in areas that should normally be available to everyone is just tacky. Link to comment Share on other sites More sharing options...
Lejardin Posted June 16, 2009 #6 Share Posted June 16, 2009 i also pay big bucks (probably more than some suite guests) unlike some i dont stay within driving distance of a port and pay 'big bucks' for my whole cruse including flights and the cabin of my choice. Over the last 5 years i have given loyalty and paid big money to RCI. These benefits should be given to loyal customers but on saying that i wouldnt want saets reserved for me, its as i said its going back to a class system which i though went down with the tritanic, will it soon be back to lower decks for the poor and upper decks for rich and never the tain shall meet loli will get off my soap box now but i get annoyed when people are treated differently because of the cabin they choose C'MON RCI stop the classes and reward loyalty or lose your regulars I don't see a problem with this at all. People who pay for suites do pay a lot more, so what's the big deal? It has nothing to do with 'class'. I saw a bunch of sections reserved for suite guests and yeah they were mostly empty, but I certainly would never feel 'lower' just because I can't sit in those sections... :rolleyes: Link to comment Share on other sites More sharing options...
gerif Posted June 16, 2009 #7 Share Posted June 16, 2009 Gosh, when you fly on a plane does it get you all upset that the passengers in first class have nice big leather seats, deluxe mixed nuts instead of pretzels and free booze? They pay more, so they should get more. Very common concept. Link to comment Share on other sites More sharing options...
Debde Posted June 16, 2009 #8 Share Posted June 16, 2009 If I'm sailing in a suite-on a sea day-For sure I'd park my fanny in a lounger!!! I'm surprized they are empty as often as some post. Link to comment Share on other sites More sharing options...
martinchem Posted June 16, 2009 #9 Share Posted June 16, 2009 I think the whole outdoor lounging thing needs serious help. Either you have hogs who aren't there, or seating that's reserved but vacant, pretty lame of the cruiseline to irritate the rest of us. Link to comment Share on other sites More sharing options...
akcruz Posted June 16, 2009 #10 Share Posted June 16, 2009 If I'm sailing in a suite-on a sea day-For sure I'd park my fanny in a lounger!!!I'm surprized they are empty as often as some post. I can think of a few very simple reasons why some suite passengers don't use these seats - They are in the sun, some don't like that, they want shade - They are by the main pool, not solarium (if the ship has one) where it is all adults and quieter - People sitting in those seats are somewhat 'on display'. Some don't like being put in that position - Those sailing with others that are not in suites want to sit with their family/friends who cannot join them so they sit in the 'regular' seats I wholeheartedly agree that is you pay more you should get more (I do not sail in suites), but personally think RCI messed this one up big time. For the reasons above, and more, the suite passengers are not using their reserved seats, but sitting in the regular ones, sometimes 'double dipping'. Yes, there are more suite passengers than seats in the reserved section, but there are more passengers aboard the ship than there are seats by the pool! There is probably a larger percentage of seats for the suite passengers than regular seats for the majority of those sailing. As has been said many times on this board before, if the chair hogs could be controlled there would be no need for this section. Link to comment Share on other sites More sharing options...
ejeffo Posted June 16, 2009 #11 Share Posted June 16, 2009 To be completely honest, I really don't care what other people get or don't get. I know what I signed up for when I booked my cruise, and that is all I expect. I go on vacation to relax, not stress out. :):) Link to comment Share on other sites More sharing options...
CalGal777 Posted June 16, 2009 #12 Share Posted June 16, 2009 On a recent cruise i notice that RCI now reserve seats by the pool and theatre for suite guests (only big suites) For them to have a policy of NO reserving of seats, then do it themselves for there high paying guests. I found this disgusting and back to a class system, the suite guests i spoke to also didnt want these reserved. most days most of these seats went unused while people walked round and round looking for a seat by the pool. Some of these suite guests are one off cruisers and for the record what i pay for my whole cruise to RCI (cabin, flights across from UK, excursions etc) is probably more than some suite guests. Most of my 13 cruises have included flights to US. RCI should reward loyalty instead of suite holders.i have only cruised with RCI but with the recent changes, i found the changes in 6 months to be a real let down(no more newspapers, no more non stop live music, poor shows, as well as the soon loss of the concierge services to name a few) have forced me to shop around and try another company How many times do we have to beat a poor dead horse? Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 16, 2009 #13 Share Posted June 16, 2009 To be completely honest, I really don't care what other people get or don't get. I know what I signed up for when I booked my cruise, and that is all I expect. I go on vacation to relax, not stress out. :):) Bravo! Link to comment Share on other sites More sharing options...
Retired LEO Posted June 16, 2009 #14 Share Posted June 16, 2009 This is an excellent benefit and I plan on taking advantage of every perk that's offered to me on all upcoming cruises. Link to comment Share on other sites More sharing options...
Ladylouwho Posted June 16, 2009 #15 Share Posted June 16, 2009 I can think of a few very simple reasons why some suite passengers don't use these seats - They are in the sun, some don't like that, they want shade - They are by the main pool, not solarium (if the ship has one) where it is all adults and quieter - People sitting in those seats are somewhat 'on display'. Some don't like being put in that position - Those sailing with others that are not in suites want to sit with their family/friends who cannot join them so they sit in the 'regular' seats I wholeheartedly agree that is you pay more you should get more (I do not sail in suites), but personally think RCI messed this one up big time. For the reasons above, and more, the suite passengers are not using their reserved seats, but sitting in the regular ones, sometimes 'double dipping'. Yes, there are more suite passengers than seats in the reserved section, but there are more passengers aboard the ship than there are seats by the pool! There is probably a larger percentage of seats for the suite passengers than regular seats for the majority of those sailing. As has been said many times on this board before, if the chair hogs could be controlled there would be no need for this section. You hit the nail on the head. There are reasons why these reserved seats are not being utilized much, not the least of which is that they are not premium seats (which negates any comparison to first class seats on a plane). This was a way for RCI to look like they are giving something "extra" to suite guests and all it cost the cruise line was the price of a velvet rope. So instead of training their employees properly to enforce the cruise lines own rules against saving loungers and eliminating the chair hog problem, RCI chose to go this route. The result seems to be a certain amount of resentment from loyal, long term customers who take this as another reason to look elsewhere for their cruise bookings. So what else is new? lol! Colleen Link to comment Share on other sites More sharing options...
deedon Posted June 16, 2009 Author #16 Share Posted June 16, 2009 At the expense of other passengers? I think it stinks. If you want your special benefits it should be given to you in the privacy of your cabin, i.e., champaign, free specialty restaurant dining, insuite dining, etc. but to have it blatantly flaunted to everyone that you are a "suite" guest, by sitting in areas that should normally be available to everyone is just tacky. WELL PUT some are missing the point, as one put it on an aircraft benefits are given to those paying more, yes, AND loyalty however RCI are giving to (quite often) one off cruisers and not to money spent or loyalty (its not always the case that suite guests pay more than others) Link to comment Share on other sites More sharing options...
PhoenixCruiser Posted June 16, 2009 #17 Share Posted June 16, 2009 i also pay big bucks (probably more than some suite guests) unlike some i dont stay within driving distance of a port and pay 'big bucks' for my whole cruse including flights and the cabin of my choice. The airlines should reward you for the miles you fly with them - not RCI. ### Link to comment Share on other sites More sharing options...
aloha43 Posted June 16, 2009 #18 Share Posted June 16, 2009 At the expense of other passengers? I think it stinks. If you want your special benefits it should be given to you in the privacy of your cabin, i.e., champaign, free specialty restaurant dining, insuite dining, etc. but to have it blatantly flaunted to everyone that you are a "suite" guest, by sitting in areas that should normally be available to everyone is just tacky. At the expense of other passengers? Bull. It doesn't cost the "other passengers" a thing. (Except maybe the jealousy of having to "see" them get the perks.) The suite guests pay sometimes 3-4 times as much for a room. If they spend that much more......then they have every right to get more, whether others can see it or not. If you want more....you have to pay more. So, if you don't like it, book a suite. But don't come off saying that perks are confined to their room. Link to comment Share on other sites More sharing options...
Retired LEO Posted June 16, 2009 #19 Share Posted June 16, 2009 At the expense of other passengers? Bull. It doesn't cost the "other passengers" a thing. (Except maybe the jealousy of having to "see" them get the perks.) The suite guests pay sometimes 3-4 times as much for a room. If they spend that much more......then they have every right to get more, whether others can see it or not. If you want more....you have to pay more. So, if you don't like it, book a suite. But don't come off saying that perks are confined to their room. That's it exactly. Book a suite, then you won't have a problem with it. Link to comment Share on other sites More sharing options...
deedon Posted June 16, 2009 Author #20 Share Posted June 16, 2009 At the expense of other passengers? Bull. It doesn't cost the "other passengers" a thing. (Except maybe the jealousy of having to "see" them get the perks.) The suite guests pay sometimes 3-4 times as much for a room. If they spend that much more......then they have every right to get more, whether others can see it or not. If you want more....you have to pay more. So, if you don't like it, book a suite. But don't come off saying that perks are confined to their room. they may pay more for the room (often 4 sharing) however i, and many others pay more over all not just for the room, and paid much more to RCI overall over the years Link to comment Share on other sites More sharing options...
berwyn Posted June 16, 2009 #21 Share Posted June 16, 2009 Am I hearing 1st class,2nd class,3rd class? Link to comment Share on other sites More sharing options...
babies12 Posted June 16, 2009 #22 Share Posted June 16, 2009 At the expense of other passengers? Bull. It doesn't cost the "other passengers" a thing. (Except maybe the jealousy of having to "see" them get the perks.) The suite guests pay sometimes 3-4 times as much for a room. If they spend that much more......then they have every right to get more, whether others can see it or not. If you want more....you have to pay more. So, if you don't like it, book a suite. But don't come off saying that perks are confined to their room. LOL! I guess I got you a tad wound up. I believe that open deck areas should be for all passengers, it used to before. That's what bugs me, and the fact that they rarely are even used and go empty most of the day. It's a stupid concept. I could care less about being in a suite, I could afford it, but I would rather spend my money on other things more important than status. I'll find a chair, no problem, just hate seeing reserved seating for "suite" guests go empty. Link to comment Share on other sites More sharing options...
beachbabe7 Posted June 16, 2009 #23 Share Posted June 16, 2009 they may pay more for the room (often 4 sharing) however i, and many others pay more over all not just for the room, and paid much more to RCI overall over the years hey y'all - who give a whopie what the suite guest get????? just have a great vacation -- there are more than enough darn deck chairs than we will use ;) Link to comment Share on other sites More sharing options...
bajathree Posted June 17, 2009 #24 Share Posted June 17, 2009 Old topic:rolleyes:do a search there are dozens of these threads:rolleyes:....move on... Link to comment Share on other sites More sharing options...
Silvery Seas Cruiser Posted June 17, 2009 #25 Share Posted June 17, 2009 The suite guests pay sometimes 3-4 times as much for a room. If they spend that much more......then they have every right to get more, whether others can see it or not. If you want more....you have to pay more. So, if you don't like it, book a suite. But don't come off saying that perks are confined to their room. Suite passengers do get more for what they pay. They get a SUITE. :D Link to comment Share on other sites More sharing options...
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