Posted December 24th, 2012, 05:18 PM
There is something big going on with the Royal Princess. We had an aft cabin and asked for no upgrade. This was a November 2013 booking. Princess just notified us of an upgrade and that the cabin we originally reserved was being reconfigured. Still fighting with them.
The number of D4 rear balcony cabins on each of 7 decks is being reduced by two. This is being done so that the suites on both sides can have a door to a rear balcony.
Some people will stay in the cabin they booked which continues to exist in the same location, but will have a different cabin number.
Some will be moved to an existing D4 cabin on a different deck.
Some have been upgraded to a mini-suite mid-ship.
Some have been changed from an assigned cabin to a GTY.
Of course, all of this applies to all of the Royal itineraries that were available for booking, so at least 38 sailings and a possible 532 bookings are affected.
A note explaining the situation should have been sent by Princess to all those affected (and not through a travel agent) but that was not done. That would have been a better way to handle the situation although it would not lessen disappointment.