uktog

Post 205 the thread about the website makes Azamaras position clear (1330 for suites) HOWEVER there is no guarantee that’s when it actually happens with some port authorities. They do make last minute changes. If it was me I’d split the difference and aim to get there for 1400

I’m not even going to look at the website (as I’ve no need) until I get the email that it’s fully ready to use. Obviously those who need to book or are about to cruise in the next few weeks that’s very different but whether my status is correct is such a first world problem (sorry) and if a cruise is missing (last time all my bookings were not there) there will be a saved archive they can restore from and I’m sure they know that switch hasn’t happened in every case. I’ve been through these sort of migrations at work. There’s always something that doesn’t connect over straight away. And for Azamara this is a separation and a migration - a once or twice in your career experience for most. And it’s no picnic. So I’m putting my patience hat on and leaving the call centre lines for those who really need to call

Yes

They try to yes it’s very unusual for them not to even on short cruises

We were certainly charged last year and there are issues with the mobile, however we are in the process of changing providers so we will include that in our checklist. Certainly when I dial an 03 call on the mobile it comes up with a warning that it may be out of tariff

Yes the ship is in the water having sea trials. Personally I never look at the hull of a ship - seriously for me its what's happening on the inside, looks, comfort, food and service that matters

It is an appalling feature of Azamara as it is also not included in many landline packages. For a "premium" line it is not what you would expect.

Normally my Azamara emails come straight through, this did not so check your spam/junk boxes. Maybe it is the way this email has been sent but I have just found my communication nestled between offers for some dubious products and my long lost Nigerian relative's suggestions on how we can both share a fortune 🙂

Thats great to hear - looks like they have listened to feedback. I saw large plates of sushi one day lunchtime last year and was so excited only to discover they were being carried out and taken to a table with a multigenerational family and it was a daily standing special order for them but not something they could do for everyone. I love sushi at lunchtime so and really glad to hear this development.

Thanks Unfortunately they have not added it on our voyage as far as I can see but I will check back again nearer the time as that is one we would certainly add on.

I agree but even a walk around Funchal is fabulous particularly if you add in a cable car ride. We spent a week on holiday in Funchal - very much a town break on that occasion and were blown away by its beauty and how much there was to see and do. We love coming back there on cruises for the day

1. If you book a club continent suite it is included if not Aqualina and Prime C are charged $35 per person, packages are also available eg 3 visits across the two venues costs $85 per person 2. Beverages include house wine, spirits, wines, beers and a range of cocktails that are served whenever venues are open free of charge. You can upgrade to a higher end package (eg move from Gordons Gin to Tanqueray) at a cost Cappucinos are free of charge all day 3. Yes 4. No 5. I do not know the Terrace sorry but there is only sushi on the Asian Night. There is a separate Pool Grill open with a nice evening menu some nights as well as Windows open every night except White Night.

Only on the Asian evening

That looks a lovely tasty day out

Fabulous information thank you so much

Usually small groups unless they have to use the cabaret for embarkation processing

Funny our email came to my account but was addressed to DH. Unlike in previous emails he (or would it be me 😂) did not get one to his email

Great thats one place you really need it!

I know your agent asked Azamara but sometimes the guest asking directly gets a different answer. I believe the team who dealt with early disembarking was called something like the downstream team. Given how special the river tour might be if you have time maybe one more check with Azamara do it yourself. Ask to speak to the specialist team who handles early disembarking. It’s worth a try then you know you’ve given it every shot. A few years back we had that issue coming off in Peru and rejoining a few days later. Our agent got a no, our friends got a yes we went back direct and got the yes

This is the email they have just sent out - an awful lot of thrills and excitement in it but note the word "expect" not "will" - maybe should have added (UK) after the number that is the UK number as on first reading DH thought he could only call Irish call centres. OK that was his interpretation!! We are thrilled to announce that we are putting the final touches on our revamped website and expect to go live with the new booking tool on 22 March, 2023. Our team is working to bring you the latest features and updates to enhance your cruising experience. We understand that this may cause some inconvenience, but we want to assure you that the new website will be worth the wait, and we are excited to share it with you. In the meantime, we invite you to call our contact centre for any new bookings: Contact Centre number: 03444 934016 & 1800936346 (ROI) Hours of Operations: 10:00am – 6:30pm GMT (Monday-Saturday) If you have an existing account with us on 22 March, 2023, you will receive a separate email with instructions on how to update your password. We are confident that you will love our enhanced website once it is launched.While you prepare for your next cruise, we encourage you to explore our website and discover all the beautiful destinations we have to offer. We appreciate your understanding and patience during this transition period. The Azamara team looks forward to seeing you onboard soon. Sincerely, AZAMARA®

Lovely photos @brazilgirl

My experience of any service follow up on the electronic survey on the bus is - zero - even when the whole bus had time to report issues. Sounds like you are Onwards 'guinea pigs" - not ideal!

That must be quite a disappointment for many not getting the excursion as promised. I wonder what the onboard response to the missing crater will be - having seen it, it is a big "miss"

Excellent suggestion - very unsatisfactory outcome. They claim the following for May 27th which does not tie up with what you were told "As of this time, this is the location where they are expected to dock (Pier Wisconsin Cruise Dock,500 N Harbor Dr, Milwaukee, 53202, United States)" They also point out they are offering "paid for" transfers to the airport or could arrange transportation to Chicago but when I asked would that be charged for given we had booked to disembark in Chicago I was given a number to call in the USA which being overseas based I will not do. I will be discussing with my agent in due course but not a happy bunny

What confuses me is the shore excursions for our particular voyage which ends on May 27th includes end of cruise activities (at a cost) including transfers from Milwaukee to Chicago. I really need to hear from AQV as there are timing issues I need to factor in being an international traveller