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CHEZMARYLOU

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Everything posted by CHEZMARYLOU

  1. We have and we haven't. I don't know what constitutes service above and beyond for the concierge. Printing luggage tags, making or cancelling reservations at the last minute, arranging a consultation with future cruises, what else have suite guests requested? I know this doesn't answer your question but interested in what others have to say. We've been sailing in suites since 2011 but they have not always had retreat concierges.
  2. We disembarked from there in January, embarking was from T25. It wasn't as bad as I expected, even though they did not have facial recognition. We were in a suite and hung out on the ship for about 30 minutes after breakfast. When we got in the terminal we hailed a porter who got us through a line to a taxi pretty quickly. Much better than the old double terminal that they used before T25 was remodeled (you had to walk down a long walkway outside the terminal before you even got into the terminal) but no where as good as T25. I would time my flight with this in mind but would still book an earlier flight and not linger on the ship.
  3. Yes you do. No idea why it isn't listed on the symbol key. Go to the web site, put in a sample of cabins in the find me cabin box and read the description. You could even create a spread sheet to share the next time the question comes up.😀
  4. Look at an image of the exterior of the ship. On the magic carpet side there are 3 lifeboats forward of the MC and 3 aft. They correspond to the obstructed view cabins marked with the diamond.
  5. If you go to the deck plans and enter one of the yellow stateroom #'s with the diamond the pop up shows it is a single stateroom with infinite veranda and an obstructed view. If you enter one of the stateroom numbers without the diamond, same description but no mention of an obstructed view. Compare 6144 to 6148 on Ascent and you'll see what I mean. I think it is the lifeboats.
  6. There is a big difference between Perks and Amenities. Perks for suites are premium beverage package, upgraded Wi-Fi, prepaid gratuities, and additional OBC. Amenities come into play with Royal Suites and above, Signature Suites on Reflection. They include unlimited specialty dining with no fee, a suite bar set up of 2 bottles of your favorite alcohol, unlimited laundry (often listed as 2 times per cruise but rarely enforced unless you abuse it) and some others that I might remember tomorrow. 😀 If you move up to a suite from a regular cabin you would keep your perks but not the upgraded perks for a suite. Nor would you get the additional CC points. Luminae would be your dining room and you would have access to the Retreat Lounge and Deck if there is one you your ship. You would also have a butler. You would also have premium beverage access in the Retreat Lounge but not necessarily other places on the ship. In Luminae, once you give your suite # when you check in it is probably unlikely that the Sommelier would ask to see your sea pass unless you go overboard with your selection.
  7. With the announced changes to the Caribbean sailings, 3 and 4 days on Equinox and 6 night sailings on Beyond throughout the summer in 2024 I wouldn't be surprised to see 2 versions of the MDR menu. One for these Caribbean sailings which are obviously geared towards families with kids, and other sailings throughout the world. The other sailings would have menu's more appealing to traditional Celebrity cruisers.
  8. We like the staff and laid back atmosphere when we want to relax or activities if we want to be active.
  9. I would like a stop at Coco Cay but not going to do a 6 day or less cruise to get there.
  10. Sure, my husband loves a double whopper with cheese, I hate them so a split decision here.
  11. Yes, I was planning on going through the butler.
  12. I'm hoping to order it for lunch to be served in our suite on Equinox.
  13. Yes, and unless they get a lot of negative feedback it will be rolled out to all ships.
  14. Hate to be the bearer of bad news but there is a QR code in the daily for you to supply your disembarkation information. Please don't shoot the messinger.
  15. You will get the port fees and taxes back as a refund to your credit card. If you purchased any diing packages, excursions, beverage packages, etc they will also be refunded. No refund for the cruise care insurance. If you booked with all inclusive I don't know how that would work if you cancel and use the insurance. I thought you would get 90% back as a FCC but @39augustincicated they got the 90% back as a refund to the credit card. You should call Celebrity with your "what if" questions so you know where you stand if you have to cancel. Best of luck to you and hope everything works out for you.
  16. I think they are getting feedback from guests on board submitting comments or talking to someone in the restaurant or an officer. They have also been getting feedback via phone calls and emails from future guests who have read about these changes or seen them on the app.
  17. Where did you see you need your phone to get a menu? The only reference I saw to phones and QR codes was to scan the code to comment to guest relations while you are on board. You can also do it the old fashioned way and submit a written comment card.
  18. Ours were all in the Caribbean, Jamaica, St Lucia and one other. Reasons for cancelling were vendor issues or lack of sign ups. There was a lot of walking and standing in st Martin. Lunch was at a small sea side restaurant. We stopped at a fish market and had time on our own at the market in the middle of town. About 24 guests but we traveled in 2 small coaches so it didn't seem like too many people. Lasted about 4 to 5 hours plus Dinner in Tuscan. Don't remember the price. We were told US regulations didn't permit the ship to serve the actual food picked out but they bought similar items from approved source.
  19. We did it in st Martin years ago and really enjoyed it. Booked it 3 more times and everyone was canceled for one reason or another. I don't know if it has resumed.
  20. When I spoke with the rep from the executive office today she said that RC had revamped their menus and they were well received for the most part. She also acknowledged that RC and Celebrity have different cruisers with RC being more geared towards families and Celebrity geared towards a more mature, sophisticated cruiser. She acknowledged that the new menus may not work for Celebrity but they are still being evaluated. Feedback is important to them.
  21. I wonder if Joel was working in the Lawn Club Grill on Silhouette or Reflection.
  22. It is a new promotion on some ships. We got one on Edge but nothing on Reflection. Thanks for the good report on Tuscan. We are going to try it again after some disappointing meals there.
  23. I emailed executiveoffice@Celebrity.com and got a phone call today.
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