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Mary229

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Everything posted by Mary229

  1. If an agency agrees to “contract” her and she gets credentialed and pays her fees she will get something. Of course anything that she gets will have to be split with the agency then pay income taxes. She would do better to buy the AARP gift cards and get the 10% off along with any shareholder benefits she might get by purchasing shares
  2. I didn’t know there were enough people to justify a special sailings, as PT Barnum said…… after seeing the art recently on the K I realized many people have never visited an art museum
  3. There is contractual obligations and then there is the fact that consumers will leave them if they stick them in a bad room after they carefully selected a particular placement particularly in light of the fact that they charge extra to make that choice. I think they are only left with selling everyone a guarantee then doing a bidding/upsell near sailing to profit from those who want better placement.
  4. I have been told numerous times that all of the CCL brands outsource to the same company. I do not understand why you would not change companies after the 7 year of poor performance. However there do seem to be operational differences among the brands
  5. My DH and my brother in law both said of the Antarctica cruise, “best cruise ever”
  6. Unfortunately people do buy it. We sold collectibles and know a tad about art. My husband’s friends wanted us to view the “art” they were going to buy. We refused as we never comment to another’s customer about valuation. Unfortunately this dear man paid $15000 for something I wouldn’t give $100 for. A well known tactic in sales is to charge an exorbitant price and the price sets the credibility
  7. What you do is exactly what he is doing here - complain loudly. Be sure you leave a message on the app every evening it is closed, state it prominently on your post cruise survey and even email Seattle directly. I agree with you this should be changed.
  8. Exactly. As I have noted numerous times I was offered a family room. Usually they don’t book those to couples ever but they offered so I snapped it up. I was warned coming and going. If this thread is still alive when I go I will report
  9. Hint - they are not blocking the activity of streaming they are blocking videos on certain websites or are hosted by certain websites. 🤫. Funnily the only thing I couldn’t watch by slinking around the web was my training videos - oh boohoo.
  10. Ask your steward. That looks like something the last passenger left behind. They still have the HAL pens.
  11. They fail to understand that the website should operate as a retail outlet not a slick travel brochure. Then there are times I think they purposely obfuscate so customers will find a travel agent. I have come to realize they really want you to use a Travel Agent, they don’t want the retail headaches, they want to operate at the wholesale level so therefore the websites are just slick marketing brochures
  12. I am sorry. I hope you get your money returned. I hope your mother lives a long life and you find another way to gather. I see you are in South Carolina- there are many great vacation cabins in the Smoky Mountains maybe try those but please find an agency in your home town, walk into their office and sit down and tell them what you want.
  13. So here is the deal. As a 4 star Mariner I often get 3 and 4 free so I could just book someone in those and oops they didn’t show up.
  14. And for those of us who spend many weeks if not months at sea not being able to select might be a deal breaker. 7 days in a noisy cabin is one thing any more than that is unbearable
  15. I was surprised how much we enjoyed Port Stanley. My sister is a real Anglophile and I FaceTimed her as I walked through the grocery😂.
  16. Someone a few lines up posted a change to the terms of contract. I booked my family cabin spring 2023 and was told that I could be bumped but that was standard before this change as the accessible room bump was. When booking those cabins in the past I was always forewarned. I guess the moral of the story is to have a really good TA or PCC who knows the rules. Actually I had not picked the family room but my TA was offered it on the phone for a very small amount of money extra when I was going to try a first floor OV
  17. I think the under 14 day cruises will increase with industry competition, that would be the point. However the grands and legendaries have small perks that I do believe are subsidized by the mass market itineraries. My cost on lengendaries when compared to my costs on standard mass market sailings is hardly a smidge more however the experience is heads and tails above from reports here on cruise critic.
  18. Not really, HAL has always been a bifurcated cruise line but that division is growing. As a business person I understand precisely what they are doing. They are maximizing profits on their most competitive sector - the under 2 week mass market sailing. They are perhaps even subsidizing their classic venture of the long, unique itinerary for the seasoned traveler. The first is easy to figure out - just watch your competition and pick off the most profitable ideas. The second is going after the fuller wallets and maintaining much of the ambiance. HAL does not want to be a luxury line, its higher end clientele want to travel well but don’t want to be smothered with butlers and caviar. This clientele will splurge on long exotic voyages and the take the grandkids on vacation in Alaska. It is a solid target.
  19. Same with entertainment. I grew up in the very tail end of the variety show era with all of the dance routines and production shows. It is not what people watch anymore. I go to our theater a lot and rarely have I seen an equivalent to the cruise line production show. I see traditional, cultural productions and their updated cousins, small troupe plays and comedy, solo artists or small band performances. People also still attend ballet, symphony and the like but large scale performances cannot be accomplished well on a cruise ship just like 5 star dining is not easily replicated in the confines of a ship galley
  20. I want to correct what I said. My negative experiences with the art studio and seeing Park West were on the Koningsdam not the Oosterdam.
  21. PS when you complain on app Seattle receives a direct message also. I was saddened to see Park West back onboard. They were almost sued out of existence but now they are back. Yuck
  22. That is something I would complain about on ship, immediately using the app and dropping a note into the box at guest services. We had a similar issue on the Oosterdam where the art studio was closed except during art presentations. That is stupid. I complained and gave notice that I would be going behind the velvet rope at will
  23. Those little packets of powdered coffee mate in hotels. Not very healthful
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