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gerelmx

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Everything posted by gerelmx

  1. Check the price of the Beverage Packages in your cruise planner, Premium Alcoholic, Classic Alcoholic and Zero Proof
  2. By phone, here in MX on the phone gives you an option that your call go to refunds
  3. I just called X asking for my refund, it's been 63 days since I cancelled. When I canceled I was mentioned 30 days. Now the Refunds and Payments department tells me that it can take up to 90 business days to be processed. Is this a new policy?
  4. Previously, there were 90 days to reserve and maintain the OBC promotion, and one year to reserve without OBC. Now it is 18 months in both cases. In other threads it is mentioned that the OBC of the current cruise can be used to pay the deposit, is this possible?
  5. The B2B cruises will be the last to disembark and the first ones to be on board. You will reboard after CBP check your passport.
  6. Past Summit, August 2022 Iceland and Greenland we don't receive the Sparkling Wine bottle
  7. I cancel a 3 night cruise on Nov 28, until today no deposit back to my CC, 57 days waiting.
  8. No discount on Silhouette 2024 Transatlantic
  9. Celebrity does consider it B2B, even if it's two different ships on the same day, it can be up to 2 days after the first cruise to get the B2B discount. I'm saying this because an onboard sales representative told me so.
  10. Login to your X account and on upcoming cruises they should appear
  11. Your online account takes up to 10 days to be updated with all the perks
  12. Is the lobster in the Murano the same size as the one in the MDR (4oz)?
  13. Is the lobster in the Murano the same size as the one in the MDR (4oz)?
  14. iLounge it's not free, you will need to purchase at least 1 hour package. It would be better at the airport self-check-in kiosk
  15. Hilton Fort Lauderdale Marina, book a room in the tower with water view
  16. Eliminate the charge for room service (breakfast)
  17. I have only seen it once at the Buffet during a Caribbean cruise, I remember several people taking advantage of the shrimp and clams.
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