Two years ago we had a similar situation when we went to check in at the Suite line at the port in Fort Lauderdale. An older man who I assumed worked for the Port asked to see our printed Sea Pass. He apparently didn’t see the word “Suite” on the Sea Pass so he told us quite loudly, while pointing, to proceed to the far end of the check in counter. I quietly told him that we were indeed booked in a Suite and that we were in the correct line. The man raised his voice again, while pointing again, and ordered us to move to the opposite end to check in. We decided to just enter the Suite line and as we did he said in a loud voice, “Go ahead, see if they'll even help you!” I was shocked. It was the very first time anyone, at any port, had been rude. Guess he was having a bad day.