PORT ROYAL

They did in the past, so is it free now? Do they still offer the day stay pre-flight? Good to have your up to date correct information for the benefit of CC - Thank you

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As an aside. If thinking of booking Riverside, join STASH before booking as it may entitle one to a discount. https://www.riversidehotel.com/stash-rewards

No shuttles, but the hotel can arrange for a car to the port, but many use Uber. I’ll say yes to the Bell question from previous experience If arriving hours prior to check-in, they also did a suitcase secure hold service for $3 per bag while one can take in the local sights. Also they used to offer a post cruise/pre-flight stay.

Be patient and the World renowned Princess will give her recommendations…..

Have used Eagle, but think they now are “with” Cruise Lines, but try. Also known is Billy Bones and Boomerang Link https://sailingsxm.com/tours/tropical-sailing-catamaran-beach-snorkel-tour https://boomerangsxm.com https://www.facebook.com/billybonesboatcharters/ With regard to payment, as usual the booker will be the payer (yourself) and then collect from individuals. But ask the companies if they can assist. Goo luck

Manolin……….another vote for

If for multiple nights with a good budget, then one’s go-to is Coral Reef. If looking for 1/2 nights at a lower price point then consider Sweetfield Manor, it’s great value for money, peaceful, clean, good food/drinks and close to Airport and Cruise Terminal. Sweetfield is one of those “under the radar” boutique hotels, who also can offer day room/stay for those post cruise/pre-flight hours.

You just take a taxi from the pier. Do the tour, get dropped off at Sheer Rocks, enjoy one’s stay. Then when ready to return to the ship, SR will call a known and reliable taxi. If any concern, the SR will organise your private taxi tour and book lunch. The food is exceptional, probably the best light lunch in the Caribbean, along with the cocktails, which are made from scratch with care. The views from one’s bed are wonderful and don’t forget to photograph. SR will not disappoint those who are not beach fans. It a class establishment and be prepared to be spoilt in the nicest possible way. (Menu prices are in Eastern Caribbean Dollars)

As ferry is operating with reduced capacity, try to book online. Or telephone contact direct for an early manual input. https://www.netferry.com/ferries/from/philipsburg-st-maarten/gustavia-st-barth?gclid=CjwKCAjwqauVBhBGEiwAXOepkbkb159cerB1m1T33G7Zvj9tk18pSx5DlCfdIItMfI1In-Vv0lfdwhoCLGkQAvD_BwE

If requiring a beach place away from T’erds, the consider Rico’s on the beach. Take lunch there or the Lone Star next door. Contact them direct and Rico will arrange your transport, or a take a taxi from terminal. Toys are available, just ask.

If seeking an excellent mid-range stay, then as previously recommended, it’s Riverside. Best bang for one’s buck. Close to shops, bars and restaurants, with liquor stores a block or two away. Riverside also has micro rooms, being lower in price and only slightly smaller. The Riverside bars and restaurants are good, and they have a happy hour. Food and drinks are reasonably priced. Additional The micro rooms would suit, if one has a specific price point, just for one night. It is clean and comfortable

For one’s part, if an alleged mistake was made, with errors compounded prior to resolving. Then, over subsequent weeks, for some unknown reason, evidence of further four acts of incompetence with two further cases identical “genuine mistakes” repeated. The question has to be asked, because something is not in order. Incompetent? Yes…..Not learning from previous mistakes…Definitely….Suspicious? Yes, because in the normal course of business these multiple (compounded) errors never happen.

With regard to erroneous charges. It would be considered “kind and considerate”, by a Company with an perceived high reputation, to contact the guest, after disembarking, as to the potential CC debit of an additional charge. Not just slam it in. Then when one telephone, there is now a tendency for Cunard to request “put it in writing” and not resolve instantly. One complies, only to receive a 28 day reply. 28 days?! Thought…….If any CC member, is business now, we’re to tell a client it will take up to 28 days to just to reply to a query and not resolve promptly, what would be their client’s response? Over the last 6/7 years, if not having a PCS, Customer Services have become an oxymoron.

Cunard will just call it an administrative error, along with the potential of an other ten thousand.every week. Think I’ll call it suspicious incompetence.

If of interest, we have a friend and neighbour who shops with CSD also Pandoro, being pleased and proud of her purchases. She checks at least once per week to review stock. Possible option?

If with the CC Company, then Carnival can not intervene, as it’s now a potential “legal” matter between the CC company, Cunard and the OP

Forget the oxymoron - Customer Services Try the “Nuclear” option…….Carnival Executive Offices. Executive.Correspondence@carnivalukgroup.com Give full details also affirm one’s anger and why. Good Luck….

For a taste of San Juan….. The Mezzanine has a “happy cocktail hour” between 4 and 8 pm (the tapas and rum selection is good). Then take the wine pairing dinner at Marmalade - Book early is a must.

That’s what there is only one small bottle in one’s stateroom on embarkation.😊

My MIL does not drink (so she says), but refers to Grand Marnier as being an orange cordial. 😉

Understand the specific requirements. Many, and do mean many, yeArs ago our group, not as large as yours, took an educational history tour of StM with no tourist sites. Unfortunately, unable to remember the operator, but contact the tourist board, detail one’s requirements and they will put wheels in motion. Contact us Krippa Commercial Building 6 Juancho Yrausquin Boulevard Philipsburg, St.Maarten Phone: +1721-549-0200 / +1721-542-2337 Fax: +1721-542-2734 E-mail: info@vacationstmaarten.com Website: http://www.vacationstmaarten.com

Sympathy is sent. Speak with Cunard, you’ll find them understanding and supportive with your situation and the potential moving (back) of the booked cruise, or the cancellation. Cunard will look to work with you.

This is an interesting point, because legally your correct address is the ship when it enters USA waters, also the ship is the place where you are staying in the USA. The only people who could assist would be the USA embassy. Would not trust Cunard on this one. Good luck

Flying in the day before, so detail the hotel are you staying at overnight?