Jump to content

majortom10

Members
  • Posts

    9,288
  • Joined

Everything posted by majortom10

  1. In effect you don't have to do anything or inform anyone. I am sure there are many who don't tell anyone or quarantine. We caught COVID in March on another cruise line. We caught it we think in last couple of days as we had no symptoms until the day after we got home and tested and was positive. I am convinced that we caught it on the ship from somebody that perhaps knowing they had COVID but didn't do anything.
  2. Again hotel car parks have none of very little security and open to public access.
  3. That would be common sense and I am afraid P&O senior management don't have much of that.
  4. That is OK for those that are able but not everyone can do that. Those that arrive by train do not control times of trains so what are they supposed to do with luggage and again, especially if old or disabled, they are going to go straight to the terminal. They are then told to either wait outside in a queue or drop off luggage and go into Southampton for lunch. Again not very practical if you are old or disabled. Those that stay in hotels again have issues as they have to vacate their rooms by 10am/11am and yes in some hotels they can wait in hotel for 3-4 hrs which is impractical. Others told to go into Southampton and park and have lunch in town but I am not very comfortable parking my car and leaving it loaded with luggage and personal items and not have the privilege of it all going in boot out of sight so asking for trouble. Sorry but if this is the consequences of large ships and P&Os inability to sort out a better way than having people, old and disabled waiting in queues outside of terminals in all weathers is not very welcoming and a good reason not to book Iona or Arvia and can see big problems in the winter months if P&O do not come up with a better system.
  5. No it is not a hard ask and if paying thousands as you do in higher QG suites one I would expect. The ice cream dispenser in Lido doesn't have the same effect as ice cream on the grill deck. Hope QV is different than QM2, which I doubt, unless changed recently the ice cream in Kings Court on QM2 recently there was only ever strawberry, vanilla or mixed and no chocolate and the vanilla was horrible taste.
  6. Where because there is no way I would risk parking my car whilst on a cruise at West Quay multi storey open to the public with very little or no security.
  7. Sorry but forming a queue in the rain or cold and especially old or disabled is not a very well thought policy and is not what anyone expects at the start of your cruise.
  8. There was no water/orange juice in lift area last November when we were on QV as in previous years but they did come round with a sort of afternoon tea. They also come round with ice cream but if you don't like the flavour on offer and ask from something else you get a firm no. Surprising as even though we were not in higher QG suites the prices they charge wouldn't expect to hear the word no and vanilla ice cream is not a hard ask.
  9. The food court in El Corte Ingles at the top of Ramblas is very good but gets very busy and can be difficult getting a seat.
  10. Would be interested to see if you could photograph the tiered area at the aft of the ship. When we left the ship in Southampton and drove along main road the rust and streams on the white area looked awful and was very disappointing. My balcony on deck 11 was also in very poor condition and very rusty and have no evidence of other balconies on deck 11 but should imagine they would be in same condition.
  11. Amazing how things can change cruise by cruise. We got off QM2 on 2nd June and nearly every night went to Commodore Club for pre dinner drinks and had no trouble getting a table every night even by the windows. Having had the issues we had with Open Dining in Britannia I don't think the maitre'd is coping very well and don't think Cunard are handling Open Dining very well. Even if you booked a table on the webpage for a designated time it didn't guarantee an available table and on one occasion was stopped at entrance at 7-30pm and told dining room was full and come back in 30 minutes. It led us to having a meeting with Customer Services Manager and Food and Beverages Manager and I told them to recommend to head office of ditching Open Dining and reverting back to 2 set dining times. Whilst they didn't actually verbally agree I think there face said it all.
  12. The outside of the ship is in a very poor state with load of rust especially tiered aft area. Also the steamer beds on promenade deck are in very poor condition and due for replacement.
  13. Whilst I can see your argument CWC is a loyalty programme and you could have one couple do a world cruise in QG spending many thousands of pounds and another couple who have been on 20+ Cunard cruises in a balcony stateroom spending a lot less money. Who is more loyal to Cunard?
  14. They aren't keeping to traditions on QM2 we returned last week after roundtrip TA and was very disappointed with adherence of dress code. We have done a few roundtrips and recent one was worst for dress code. Smart Attire nights you could virtually wear what you wanted anywhere on the ship and on Formal nights there were many not wearing suits never mind tuxedos and some who had decided to not dress formally and eat in Kings Court still appeared in Commodore Club and Chart Room in the evening dressed very casually and still got served.
  15. That is a misnomer P&O do pay port fees and taxes on every port of call and that is passed onto the customer but is included in the cruise fare. American cruise lines generally charge cruise fare with port fees/taxes added as an extra. Both are paid just different ways of doing it.
  16. When I changed a cruise recently I rang CPS to cancel original booking and to tell them I will rebook online for my new changed cruise. The woman said no problem and thanked me for informing them and said that when people cancel or change a cruise P&O do not inform them and CPS still think you are booked in. So don't assume P&O automatically cancel car parking they don't.
  17. Diamond members of CWC are given priority check in as a benefit so you should expect to be allowed an embarkation time of one of the first to get onboard. You have earned that benefit from being loyal to Cunard and spending a lot of money with Cunard who should in turn honour that benefit. I would get in touch with TA or if booked direct a phone call to Cunard.
  18. Got off QM2 on Friday and and can confirm the shows were 8pm and 1015pm.
  19. 2-3 weeks didn't know until printed off boarding pass and luggage tags. Cunard never informed us that we had been given a free upgrade.
  20. Think the outside view of QM2 will be very disappointing for many. Just returned from roundtrip TA and the outside is in very poor condition. The aft of the ship where the tiers are the white paint is covered in rust and so was our balcony so should imagine the rest would be in same condition. Desperately in need of refit and some TLC on her when she goes into drydock later in the year.
  21. Yes every chance. We have just returned from roundtrip TA on QM2 and was showing sold out a couple of times from about 2 months before cruise and then availability. We downloaded our boarding pass and luggage tags when noticed stateroom number was different on boarding pass and luggage tags. Contacted my TA who got in touch with Cunard. They told us we had been given a free upgrade from an inside to a full balcony a whopping 13 grade upgrade. So yes it is possible.
  22. That didn't happen on our cruise we returned from yesterday on QM2 at Mayflower Terminal. We checked in at 1240 for a 1300 boarding pass time and the terminal was full when we arrived with people waiting and the person in front of us when embarking said 1430 on her boarding pass.
  23. On our recent cruise on QM2 from Mayflower Terminal the earliest embarkation started was 1230. We had an embarkation time of 1300 and was given a card at check in saying cabins would not be available until 1300 but you could drop your hand baggage off.
  24. Can only talk about QM2 but all appointments with Voyage Sales and if you telephone given in Daily Programme if they are occupied with other guests then the call is directed to Pursers Desk but they never answer as so short staffed.
  25. Majority of items mentioned were on Info channel this last fortnight on QM2 on roundtrip TA.
×
×
  • Create New...

If you are already a Cruise Critic member, please log in with your existing account information or your email address and password.