Honestly, if they are all short on staff (and I believe that to be true) then they should not be sailing with nearly max capacity. Pretty simple, really.
Renee, I would have been much more blunt than you. I have to hand it to you....you handled it much better than I would have. I definitely WOULD have high-tailed it outta there and foraged for some grub on my own ! Kudos to you !