www3traveler

We are just arriving at the Milaflores locks!!!! People have been on the bow since 5am!!

Have a great day. I will be watching all day.

I always stay stay either on Deck 10 or 11.

It will be in your Freestyle Daily, the night before Belize, what time tender tickets will be available and the exact location. ONLY one person from your group should get tickets for everyone else.

Toliverair,

I was on the same cruise. I am very sensitive to the smell of smoke and it did not bother me either when I walked through the casino or was walking laps on outdoors on Deck 7.

For me the most outstanding part of the cruise was the staff whether the Senior Hotel Staff, Captain Niklas's staff or all other staff members I encounter. This was one of my best cruises ever (29 and counting- all Norwegian).

Mandy

Who were your Senior Staff Officers- Hotel and Bridge?

I would go. The Dawn is a beautiful ship with a great staff.

If there is a real reason to be concerned, then talk with your doctor. Then take whatever precautions necessary. Take mosquito repellent as a precaution.

I also bought their ground transportation package. A gentleman was at baggage claim at Heathrow Airport and drove me straight to my hotel.

When I flew to Southampton, United Kingdom for The Getaway's Transatlantic Crossing, Norwegian booked me on British Airways.

If I were to do a European cruise again, I would have Norwegian book the air portion again.

We were on the same cruise and had the same feelings, minus the crashing stuff. We were on deck 9 in a balcony. The overnight into Wednesday did wake my wife and I up around 4 in the morning, a few waves made us say "Woah" but it wasn't anything deathly frightening, we have been through worse.

 

One thing to note is our navigation officer and captian did adjust course, normally from Tortola it's a straight shot back to NYC but he told us "That would be impossible". We went closer to land and came up north by the coast.

 

Tuesday night we were sitting at the bar in the Atrium when they got a phone call.

 

"What was that about?"

 

"We need to secure the bottles, it's going to get bad."

 

Saran wrap was put down on all of the tables in all of the restaurants to keep things from slipping, didn't look like anything was damaged. Both pools were drained as well as the ones in the spa and all outside decks were sealed off by Wednesday afternoon.

 

The captain of the Gem still is the best. After all of the rocking and rolling and actual hurricane force winds (we had gusts up to 129 miles per hour) he gets on the intercom and said "Well it was a little breezy last night." I wanted to high five him, what a guy.

Who was your Captain?

I have sailed The Getaway a number of times will be aboard again over Christmas.

Most of the time the ship does not feel crowded except after the Muster Drill and when shows let out of the theater.

There are lots of dining rooms and the buffet is huge.

There are lots of quiet corners on The Getaway.

She is one of my favorite ships and I am very much looking forward to returning to Her.

Mandy

Very sad day for the Norwegian family.

IDKaren,

I left the ship the day you boarded. I had so much fun that I have now booked the 13th of May 2017 Alaskan cruise out of Seattle.

sunand snow,

Enjoy your cruise. Your Hotel Director Claus Pascher is a super nice guy from Austria.

Who were your Senior Officers both on the Hotel side and the Bridge side?

www3traveler, am very glad to read that you enjoyed your cruise. We were on that cruise in Nov./Dec, 2015 and it was a great cruise. The crew and officers were outstanding.

 

We've been on over 40 cruises from Hurtigruten to Cunard and NCL's personnels makes us want to return.

 

Read so much about Princess's food being great but it was not that great. Also some passengers like to have people know that they are elite. One lady asked me what category I am and she told me that she is elite and showed me her black card. My brother told me to next time paint my card black. We cruise Princess ever so often because of their itinerary but NCL makes us at home with their personnels.

 

Enjoy your cruise to Alaska. We'll be on the JEWEL and SUN in 2017.

Thank you. In the Farewell Song, there is a line that says " your home away from". I feel very much at home on a Norwegian ship. I think that I could comfortable live on a Norwegian ship.

I hope you enjoy your cruises on The Jewel and The Sun. The Sun is a neat little ship and very different from the rest of the fleet. She too has a wonderful staff. I just sail on Her this past September.

Mandy

After 1800 the ship's Senior Staff officers wear their dress blue uniforms.

I have been a a number of cruises where both active duty and retired military wear their dress uniforms at night.

Thank for your service to this country and the sacrifices you and your family have had to make.

I would suggest that you write a letter to:

Guest Relations

7665 Corporate Center Drive

Miami, Florida 33126

Provide them with as much documentation as possible.

UPDATE TO SAN PEDRO HARBOR STORY:

ABC NEWS is reporting that at least 2 people were killed late yesterday afternoon when two planes collided 2 miles from the mouth of San Pedro Harbor. Searchers have located one of the aircraft with 2 passengers on board. The second aircraft with one passenger is still missing. A very wide and intensive search is being made at least through today.

Captain Niklas may have a difficult time coming into the San Pedro Harbor tomorrow as well as the Princess ship.

Mandy

I am very sorry for those that did not enjoy this cruise. For me, it was a extra special cruise in part because of the generosity and kindness of several several Senior Staff Officers.

Given the events being reported out of San Perdo Harbor this evening, with the colliding of two small aircraft, both going into the Pacific Ocean just outside of the harbor entrance. The last report I read said it was unknown how many lives were lost. Depending on how the salvage operation goes by Sunday morning, Captain Niklas may have a difficult time The Jewel into port.

Mandy

You are definitely correct when you say we each have our own expectations and I have a feeling yours contributed to your dissatisfaction. I was expecting a bit of lackluster service from the crew, given all the changes of late -- but found most to be really great (friendly, good attitude, and prompt service). I was never served a watered down drink -- in fact the Cosmo I was served at the Haven cocktail party was so strong the flavor of the drink was affected, as was the Lemon Drop martini one of us had. The Haven Courtyard is small, intimate and quite inviting. It was my absolute favorite space on the ship.

 

We ate in every specialty restaurant, Tzars, O'Sheehans, and the buffet. No meal took over an hour and a half, and most were about an hour. Fine dining, relaxed with the food presented in a timely manner. Honestly, I was very surprised by the pronounced negativity of your post because it was so different from our experience. But then I realized my expectations were always positive, and probably yours were always negative while on the cruise. What we bring to the equation has impact on the crew, as much as what they bring to our experience. I hope your future cruises better meet your version of a great cruise, and I hope I'm able to sail the lovely Jewel again soon.

3kidsncaats,

What are you doing the week of May 13- 21, 2017? Several from this cruise are coming again for the Jewel's first Alaskan sailing out of Seattle. A couple are planning to sspend a couple of extra days in Seattle.

Mandy

The another main issue, is the fire danger. They have already a laundry fire causing the death of a crew member and the injury to several others.

I have just returned from the 24th January to the 31st January on The Jewel. WOW!!! WOW!!! This was my 29th Norwegian cruise and my 3rd on The Jewel. This was such a wonderful cruise for myself and two friends from Northern California. The staff was phenomenal lead by Hotel Director Claus, Food and Beverage Director Hasan, Restaurant Manager Noel and Cruise Director Tom.

Tom has only been a Cruise Director for a few weeks. As with anyone in a new position he was a little nervous. The three of us thought he did an excellent job.

I only had a chance to see two shows: Duo Deja Vu- the young Russian couple doing the acrobatic, gymnastic, aerial show. OH MY GOODNESS!!! It was fantastic. The other was the Le Cirque Bijou/ Farewell Show. It was also amazing.

I did one shore excursion in Cabo San Lucas- the Semi- Yellow Submarine. Very interesting and lots of fun.

Other than one night in O'Sheehans did we encounter an issue. It had nothing to do with the food just the fact that the restaurant filled to capacity 45 minutes prior to the prime rib dinner special was to be served. Staff was very much overwhelmed.

My friends and I had such a good time on The Jewel that all of us will be back in May of 2017 for an Alaskan cruise.

Thank you to all those on The Jewel for a wonderful time.

Does anyone know if Osheehans on the Jewel has specials each night? When we were on the Getaway there was prime rib three nights out of the week. I was curious if it is the same on the Jewel.

Yes

On the week of the 24-31 January, prime rib was offered on two nights, ribs another night.

Loved The Jewel and Her staff.

Looking at the post below... Is Hotel Director - Steven Jacobsen, no longer on the Jewel? :confused: Is he on vacation?

Steven Jacobsen is currently scheduled to return to The Jewel in late February from vacation.

Thanks for posting...we board on Super Bowl Sunday!

Do you know if the Executive Housekeeper is still Jose Omier?

The Executive Housekeeper for my cruise was Eric De Leon.

NORWEGIAN JEWEL 24 January- 31 January:

Captain: Niklas Persson

Staff Captain: Marin Dobrilla

Hotel Director: Claus Pascher

Food and Beverage Director: Mohammad Hasan

Restaurant Manager: Noel Chaves

Beverage Manager: Manny Hernandez

Executive Chef: Ganesh Panjami

Cruise Director: Tom Hopkins