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New Sail & Sign cards for the new loyalty program??


*Mach*

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Overall, I think the change to days vs cruises makes sense and is fair to all who sail.

Someone who takes ten three-day cruises does not deserve to be at the same level as someone who has taken ten seven-day cruises.

Our cruise in January will be our 6th, and after that, we will have 38 days at sea. This means to get to platinum or whatever level they want to call it, we are going to need to take more than ten cruises, but I still like the days versus cruises formula.

I do feel sorry for those people who may have nine cruises in and think their next cruise is going to get them to platinum status only to find themselves perhaps 7 days or so short of the new level.

I would not feel at all sorry for people who have taken nine cruises totaling 27 days at sea now finding they need three times as many days at sea to get to platinum.

Just my two cents.
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[quote name='golfadj']Nice to see that something is coming but an opinion survey after [COLOR=red][B]the one last year[/B][/COLOR] means it will take some time.[/quote]

[SIZE=3]Exactly![/SIZE]
[SIZE=3][/SIZE]
[SIZE=3]I went and tried to search for some of those threads - because I got that survey, which talked more about the "benefits". But....nothing came up :rolleyes:[/SIZE]
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[quote name='cruzn buckeye']At this time , when you reach Platinum (10 cruises) you get priority embarkation , debarkation, and priority tendering... my favorite perks... Now if you reach Platinum after three cruises... there is no way these perks will be for Platinum... [COLOR=red][B]too many for vip[/B][/COLOR][/quote]

[SIZE=3]Personally......I think that is one of the main factors in the revamp of the system. Carnival has a huge return business and I think they are trying to spread out what they offer - and to whom it is offered. :cool:[/SIZE]
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[quote name='bguppies']Thankfully, apparently, Carnival wants to reward repeat customers in any form.

Thankfully Carnival isn't trying to exclude their customers who can't afford a suite or balcony every cruise.

But is rewarding [B]EVERYONE[/B] for their repeat business.

Bill[/QUOTE]

Don't you think that Carnival is actually punishing those that can't afford to take longer, more expensive cruises? What about the family who has been loyal to Carnival for the last 9 cruises, but they've only been able to take 5 day cruises? Instead of being one cruise away from being rewarded for their loyalty, now they are 30 days (or at a minimum 6 more 5 day cruises).

I know the program can't please everyone, but its far from being a plan for EVERYONE.
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[SIZE=3][COLOR=darkred]I have not received any feed back/comment card request in the last 6 cruises. I don't expect to receive this survey either. It seems that Carnival stopped careing what I thought about the time I reached Platinum.[/COLOR][/SIZE]
[SIZE=3][COLOR=darkred]I don't see the big deal in what the card looks like.[/COLOR][/SIZE]
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[quote name='rellersi']I am split between which one is really fare. I do not think it is really fare that the people in FL or New Orleans or near Galvaston that can take those cruises as often as they can because it does not cost them any thing to get to the port and also with a 3 day cruise is basically 1 day off from work, but someone who lives say in the midwest where it costs more to fly to the port than to take the cruise and where a 3 day cruise entails taking 3 work days off it is not fair to them to change it to days. So maybe the fairest way to do this would be by $ but factor in the time and amount spent to get to the cruise[/QUOTE]

So let's punish the people who live close to cruise ports because they don't have to fly in???? We don't have to take as much time off work?? So I am lucky enough to live in Florida and can drive to numerous ports so my cruise is not worth as much as yours?? If you want to tie it to money spent I would be more than happy for Carnival to award me extra credit for my sign and sail account. I would be top level in no time.
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[quote name='Blind Squirrel']Please, Please not Sailblazers. That is too close to Trailblazers which in the Pacific Northwest we call the Jailblazers.[/QUOTE]

...and please no V.I.F.P. Yes, it means "Very Important FUN People", but it won't be long until some start saying "Very Important FU#&$NG People!":eek:
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[quote name='Sauer-kraut']Do you suppose they are increasing the tier requirments in order to save money? They won't have to give out so many cooler, stationery, and whatever other gifts there are for platinum.

Could it be that so many more people are cruising and cruising more often that it is now neccessary to make it more difficult to reach an elite status? Therefore you will be a bigger fish in a much smaller pool.

Do you think this might become an industry trend? Those people who do world cruises will reap more benefits because of the prolonged number of days instead of just buying 'one' cruise for the duration (usually around 30 day of crusing).[/quote]


I think the platinum people are getting to be way too many.
Once upon a time you would see a SEA of blue cards-- now its all gold and platiunum cards.
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[quote name='Tapi']...and please no V.I.F.P. Yes, it means "Very Important FUN People", but it won't be long until some start saying "Very Important FU#&$NG People!":eek:[/QUOTE]

Good point, I didn't think of that. Maybe there are people from Carnival reading this thread and they are taking in the opinions that have been expressed here.
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I think it is more fair to go with the point system. Those who get to platinum with the ten 3 night cruises versus those who get to platinum with ten 7 night cruises yet get the same benefits - how does anyone think that is fair? That cruiser who paid for the 70 nights spent alot more for their status. Let's face it, the farther away you live, the longer cruise you will usually take (3 vs 7 nights because of the additional expense with airline tickets, etc.

If they have such a gap between the 75 credits and the 225 credits this will have a huge impact on those people who are very close to their milestone cruise. Say they took 24 cruises at 7 nights each - that is 168 points. Their next cruise they would get their 25% OBC. Now they would have to cruise the equivalent of 8 more 7 night cruises to get their discount on their milestone cruise. That seems like a huge gap to me.
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[quote name='Tapi']Don't you think that Carnival is actually punishing those that can't afford to take longer, more expensive cruises? What about the family who has been loyal to Carnival for the last 9 cruises, but they've only been able to take 5 day cruises? Instead of being one cruise away from being rewarded for their loyalty, now they are 30 days (or at a minimum 6 more 5 day cruises).

I know the program can't please everyone, but its far from being a plan for EVERYONE.[/quote]

I'm sure that was CCL's plan, to punish poor people. If they can only afford 2 3/4night cruises, or one 7 night cruise, it would be a wash if they are counting days now right? Seems fair to me.
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Not sure if this will have any effect as to whether I will receive the email surveys or not. I went to my profile on Carnival.com and there is a place to check whether you want to receive special cruise offers and news. Mine as not checked. I have now checked it and we'll see!
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i have been sent surveys dating back to a year or so ago on this subject.. I think its just a sampling rather than everyone ....
[SIZE=3][FONT=Calibri]I like the idea that CCL is finally updating the rewards program .[/FONT][/SIZE]
[SIZE=3][FONT=Calibri]The old model did not make sense as the industry has changed along with pricing models and “pay for services and products”[/FONT][/SIZE]
[SIZE=3][FONT=Calibri]Don’t get me wrong as I live in florida and near ports so I can take advantages of short getaways.. but with the cheap prices it didn’t seem right that I can take 10- 3 or 4 day cruises and get a better benefit as someone who did 5 0r 6 7 day cruises..[/FONT][/SIZE]
[SIZE=3][FONT=Calibri]iT should be about how much money one spends with CCL ( speaking as a stockholder LOL) , but this is certainly a step in the right direction..[/FONT][/SIZE]
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I hope there is a real reason for the changes other than "looking busy". I think they should concentrate on improving the ever decreasing food quality. I'm not impressed with the changes but the anchor and whale tail cards look best to me. When RCCL changed, they put me one point short of whatever the first level was...haven't sailed with them since. Now being VIP with 11 cruises and under 75 points, I suspect Carnival will do the same. Those last two NCL cruises I have been on sure have been nice...no dining hassels, more activities, very interactive staff, etc. Hope they bring more ships near me.
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[quote name='Kreeb']It should NEVER be about how much money one spends on a cruise
for two fundamental reasons.
[B]
One[/B] - Carnival is not a "class conscious" cruise line like Cunard or Celebrity.
[B]
Two[/B] - We should never punish a group of folks who cruise at a discount, such as our Military might.


Number of days [B]seems to be the fairest way[/B] for the masses that Carnival seeks to capture.[/quote][COLOR=Black]Yes, the number of [U][B][I]nights [/I][/B]spent on board[/U] makes sense, in the fairest way for everyone.
[/COLOR][COLOR=White]
.[/COLOR]
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Thinking about it, for those who have had 10 3 day cruises versus those who have had 10 7-10 day cruises, all of the passengers have had the exact number of experiences embarking and disembarking the ship. Many people on 3 day cruises drink a lot more and those on longer cruises gamble a lot more and likely go on more excursions...nothing scientific here, just making some assumptions that I know might be wrong. Carnival knows to the last dead cent how much we have all spent on all our cruises. Since the mighty dollar is all that matters, why not base the program on that? How about one point for every thousand dollars spent...or something more "scientific" based on actual patterns. Then they would be rewarding those they are really trying to get back as customers...those who spend plenty of money, and not waste time with people like me who tends to get a bill with very little more than the forced tips. That is what they do with the casino. It amazes me the "books" I sometimes see that are actually the final bills in the hall. Those are the people Carnival should be trying to impress with their program. Yes, this would leave me out in the cold, unless I get grandfathered in.

As for the program, they really need to have a survey concerning what the participants really want. What the hell are "canapes" anyway? We throw them away. I bet they spend a lot of money on personalized paper and envelopes...does this really impress you? Or would you really just rather have a free drink? The desserts are a nice touch...though they usually come after you have eaten. Let us order them when we want them! Priority embark, disembark and tendering; special line at guest services; free laundry? Absolutely the best perks in our view, though we should be able to get off when we want instead of after self assist. I know that would be difficult with the luggage situation though. Anyway, I feel this is looking at the perks through the eyes of the customer. They now just seem to provide whatever they want and wait to see what happens. I think this is counterproductive and does not provide them the results or reputation they want.
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[COLOR=DarkRed][SIZE=4][FONT=Book Antiqua]On the "number of nights" vs. "money spent" debate:
It would probably be simplest for Carnival to use the number of nights model because they already have records compiled of which cruises you have been on.

While they may have business records of what everyone's SnS bills have been in the past, it would probably be a huge project to try to compile them for each individual, especially for cruises that took place 10 or 15 years ago.

I guess they could take into consideration whether you were in an inside vs a suite, if that information is recorded with which cruises you sailed on.
[/FONT][/SIZE][/COLOR]
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