oxo123 Posted June 1, 2013 #176 Share Posted June 1, 2013 You realise that most of the upgrades are not actually what they seem. People have booked getaway on a guarantee basis. They get the lowest grade of cabin they have booked, inside, outside balcony etc and then are slotted in to the cabins not sold which may be only 5% of the total cabins. The exact figure of course you would never find out. BTW can I volunteer to be a deserving case:) Gan Canny Dai :cool: Yes, I do realise that but I have now read a few posts insinuating that people were being upgraded from inside to outside/balcony. You can certainly volunteer to be a deserving cause as long as you get in line behind me.:) Link to comment Share on other sites More sharing options...
Scriv Posted June 1, 2013 #177 Share Posted June 1, 2013 oxo123, I think that would be a very fair way of upgrading people, ie taking into account their past customer loyalty. I can't imagine anyone having anything against that policy. Link to comment Share on other sites More sharing options...
Cosmic Rays Posted June 1, 2013 #178 Share Posted June 1, 2013 This is just a thought, but is it not possible that P & O may base upgrades on previous passenger loyalty rather than whether you booked vantage or getaway. For instance a getaway cruiser who is in the Caribbean tier may get priority over a vantage cruiser in the Pacific tier. When asked, the CEO's PA told me it is based on ....................when booked, amount paid and loyalty!! So, we'll see in five weeks. For July on Arcadia, I booked an EC Guarantee 'deluxe' balcony so that would be at either end and not in the middle. We paid £1639, now £899 (OUCH!!!), and this will be only our second, and probably last, cruise with P&O after their deplorable customer service on the Azura last year, including management on the ship and on shore, and we are giving them another chance. We'll see what the 'beloved' computer comes up with....................... Link to comment Share on other sites More sharing options...
tillybilly321 Posted June 1, 2013 #179 Share Posted June 1, 2013 Yes, I do realise that but I have now read a few posts insinuating that people were being upgraded from inside to outside/balcony. You can certainly volunteer to be a deserving cause as long as you get in line behind me.:) Have to agree with Dai on this one. The majority of upgrades are for the same type of cabin just in a " better " position on the ship. So you may go up a deck or 2 or go from forward / aft to midships. But to move from inside to outside / balcony, whilst not unheard of, is pretty rare. This year in particular, it will be far easier logistically, for P&O to just slot the Getaways into any available cabin, rather than it would be to rearrange the Vantage passengers then allocate the Getaways. There have been a few comments on other forums and facebook that some Vantage passengers have had an upgrade but judging by the outraged comments of these passengers, I don't think P&O will be bothering again :). I suppose that, in theory, part of the Vantage package was to be able to book the cabin that you wanted. Perhaps P&O are of the opinion that the majority of Vantage passengers are exactly where they wanted to be on board. Link to comment Share on other sites More sharing options...
Nevleen Posted June 2, 2013 #180 Share Posted June 2, 2013 In theory tillybilly321, the cabin of choice is booked with vantage, but often it's a case of choosing from what is available, with the request of a free upgrade should this become available. Has anyone ever heard of an upgrade under these requests? We are going on the Aurora World 2014, and booking well in advance were not able to get our real preference, so this " perk" is to us a non advantage and not really worth anything. As I said before we did much better on a getaway to USA and Canada. Link to comment Share on other sites More sharing options...
Scriv Posted June 2, 2013 #181 Share Posted June 2, 2013 Yes, an upgrade is not always beneficial to everyone. Whereas I would have loved an upgrade from an inside cabin to a window/port hole last time, I would not want one on my next cruise where I have booked a particular cabin especially because of its location in a very quiet and very stable part of the ship and ideal for my OH who has difficulty sleeping. I have already booked this and have been taken out of the 'Upgrade pool'. Link to comment Share on other sites More sharing options...
oxo123 Posted June 2, 2013 #182 Share Posted June 2, 2013 When asked, the CEO's PA told me it is based on ....................when booked, amount paid and loyalty!! So, we'll see in five weeks. For July on Arcadia, I booked an EC Guarantee 'deluxe' balcony so that would be at either end and not in the middle. We paid £1639, now £899 (OUCH!!!), and this will be only our second, and probably last, cruise with P&O after their deplorable customer service on the Azura last year, including management on the ship and on shore, and we are giving them another chance. We'll see what the 'beloved' computer comes up with....................... Thanks for that info. Interesting, and seems fair enough if true. July will be our 10th P&O cruse and have yet to receive any upgrade. :( To get back on topic, last week we booked a getaway fare for Arcadia on July 21st. I will post when we are allocated. Link to comment Share on other sites More sharing options...
MGillie Posted June 3, 2013 #183 Share Posted June 3, 2013 We booked a guarantee EC deluxe balcony (high fwd/aft) on Arcadia sailing June 16th and got our notification today - so 13 days before. We got exactly that so we are more than happy! Link to comment Share on other sites More sharing options...
daisyj Posted June 3, 2013 #184 Share Posted June 3, 2013 We sail 2 weeks today on Azura, got our cabin details over the weekend! Well happy :-) Link to comment Share on other sites More sharing options...
jenny wren Posted June 5, 2013 #185 Share Posted June 5, 2013 We sail 18th june on Aurora....allocated cabin today...NB where we paid for Getaway ND so happy with that!:) Sent from my ST21i using Forums mobile app Link to comment Share on other sites More sharing options...
crazzyd77 Posted June 11, 2013 #186 Share Posted June 11, 2013 Nice:p Link to comment Share on other sites More sharing options...
middy Posted June 11, 2013 #187 Share Posted June 11, 2013 We sail 23rd on oceana,allocated cabin this afternoon. (12 days) Link to comment Share on other sites More sharing options...
maidenengland Posted June 14, 2013 #188 Share Posted June 14, 2013 I messaged P&O on their face book page and this is the message I got back As a general rule, all guaranteed cabins should be allocated by 3 days prior to departure at the latest. There are some circumstances, however, when this is not possible. You will be allocated a cabin that may be anywhere on the ship, but at least at the grade you have booked at. It is not possible to request a specific cabin if you are booked on a guarantee basis. Passengers who are booked into a guaranteed cabin will receive generic luggage labels prior to embarkation if a cabin has not been allocated before tickets/luggage labels etc are sent. At check in, unless you have been notified before hand, you will be advised of your cabin. We will be aware of which cabin you will have been allocated and therefore your luggage will be delivered to your cabin. Link to comment Share on other sites More sharing options...
Brayman Posted June 14, 2013 #189 Share Posted June 14, 2013 I messaged P&O on their face book page and this is the message I got back As a general rule, all guaranteed cabins should be allocated by 3 days prior to departure at the latest. There are some circumstances, however, when this is not possible. You will be allocated a cabin that may be anywhere on the ship, but at least at the grade you have booked at. It is not possible to request a specific cabin if you are booked on a guarantee basis. Passengers who are booked into a guaranteed cabin will receive generic luggage labels prior to embarkation if a cabin has not been allocated before tickets/luggage labels etc are sent. At check in, unless you have been notified before hand, you will be advised of your cabin. We will be aware of which cabin you will have been allocated and therefore your luggage will be delivered to your cabin. Sounds like a standard four star hotel :) Link to comment Share on other sites More sharing options...
Issyalex Posted June 14, 2013 #190 Share Posted June 14, 2013 we sail in two week on Azura and received our cabin number today. as did several on the roll call. Link to comment Share on other sites More sharing options...
jacharoll Posted June 16, 2013 #191 Share Posted June 16, 2013 We sail on Azura three weeks on Tuesday, cabin allocated on Friday, L222 should be nice sailing into Venice, can't wait!!:) Sylvia Link to comment Share on other sites More sharing options...
Gilpet Posted June 16, 2013 #192 Share Posted June 16, 2013 We sail on Azura three weeks on Tuesday, cabin allocated on Friday, L222 should be nice sailing into Venice, can't wait!!:) Sylvia We're on the same cruise and also received our cabin allocation on Friday - A522. Gill Link to comment Share on other sites More sharing options...
Zhane's mum Posted June 22, 2013 #193 Share Posted June 22, 2013 Cabin allocated 21st June for 7th July sailing. We got deck C forward on Oriana, I don't know if its a good location, but we are happy to go with the flow :) Sent using Cruise Critic forums App Link to comment Share on other sites More sharing options...
rubydoobydoo Posted June 22, 2013 #194 Share Posted June 22, 2013 Do you get an email informing you of the allocation or do I just keep checking my cruise planner, I don't go until 14th July so not expecting to hear yet I was just wondering ? Janis Link to comment Share on other sites More sharing options...
Cosmic Rays Posted June 22, 2013 #195 Share Posted June 22, 2013 We sail on the 7th July too, on Arcadia, and still have to be allocated a stateroom - maybe tomorrow just 14 days out from departure............... Link to comment Share on other sites More sharing options...
Zhane's mum Posted June 22, 2013 #196 Share Posted June 22, 2013 Do you get an email informing you of the allocation or do I just keep checking my cruise planner, I don't go until 14th July so not expecting to hear yet I was just wondering ? Janis It was on cruise personaliser I havnt had an email Sent using Cruise Critic forums App Link to comment Share on other sites More sharing options...
Zhane's mum Posted June 22, 2013 #197 Share Posted June 22, 2013 We sail on the 7th July too, on Arcadia, and still have to be allocated a stateroom - maybe tomorrow just 14 days out from departure............... I recognise your handle from our liberty TA roll call. Enjoy your July cruise and see you in October :) Sent using Cruise Critic forums App Link to comment Share on other sites More sharing options...
Cosmic Rays Posted June 22, 2013 #198 Share Posted June 22, 2013 I recognise your handle from our liberty TA roll call. Enjoy your July cruise and see you in October :) Sent using Cruise Critic forums App Thanks, you too................ Link to comment Share on other sites More sharing options...
rubydoobydoo Posted June 22, 2013 #199 Share Posted June 22, 2013 It was on cruise personaliser I havnt had an email Sent using Cruise Critic forums App Thank you Link to comment Share on other sites More sharing options...
holidaysaregood Posted June 22, 2013 #200 Share Posted June 22, 2013 It was on cruise personaliser I havnt had an email Sent using Cruise Critic forums App We are on the Oriana 7th July, received our cabin allocation yesterday, - A deck forward - also very pleased seems a good spot. We did receive an email. Then found it on our cruise personaliser. Link to comment Share on other sites More sharing options...
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