Daisyloo Posted May 30, 2014 #1 Share Posted May 30, 2014 I faxed my proof of ownership of CCL stock at 1:30 pm today. I just got an email showing the OBC applied to my account at 3:30 pm. Wow! Awesome customer service. Thanks HAL! :D Link to comment Share on other sites More sharing options...
cruz chic Posted May 30, 2014 #2 Share Posted May 30, 2014 Hal is generally pretty quick getting the obc applied. Princess is brutal (although I'm sure I'm be told I'm wrong):D. Link to comment Share on other sites More sharing options...
Daisyloo Posted May 30, 2014 Author #3 Share Posted May 30, 2014 Hal is generally pretty quick getting the obc applied. Princess is brutal (although I'm sure I'm be told I'm wrong):D. Super impressed with HAL. But to be honest, have not had any problem with Princess either. But they weren't this quick, I know. Link to comment Share on other sites More sharing options...
cruz chic Posted May 30, 2014 #4 Share Posted May 30, 2014 Super impressed with HAL. But to be honest, have not had any problem with Princess either. But they weren't this quick, I know. Seems that I always wait anywhere from 3 weeks to 2 months with Princess and that is usually after following up with them. That's just wrong. Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted May 30, 2014 #5 Share Posted May 30, 2014 They try which is good .. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted May 30, 2014 #6 Share Posted May 30, 2014 Our TA takes care of sending in information for shipboard credits. She gets a reply back anywhere from 2 days to a week. Then she sends us a copy of the confirmation. Link to comment Share on other sites More sharing options...
Rare Crew News Posted May 30, 2014 #7 Share Posted May 30, 2014 Our HAL PCC received our stock holdings PDF via email and we had our new booking information reflecting our added OBC in less than two hours. Link to comment Share on other sites More sharing options...
PathfinderEss Posted May 30, 2014 #8 Share Posted May 30, 2014 I also have gotten great service from Hal over the years.:) Link to comment Share on other sites More sharing options...
RDC1 Posted May 31, 2014 #9 Share Posted May 31, 2014 Seems that I always wait anywhere from 3 weeks to 2 months with Princess and that is usually after following up with them. That's just wrong. I fax it to Princess and get credited between 24-72 hours. Celebrity is usually within 24 hours. Link to comment Share on other sites More sharing options...
cruz chic Posted May 31, 2014 #10 Share Posted May 31, 2014 I fax it to Princess and get credited between 24-72 hours. Celebrity is usually within 24 hours. Oh how I wish that would happen for me. Maybe my next Princess cruise. It just seems so easy on Hal. Link to comment Share on other sites More sharing options...
Lizzie68 Posted May 31, 2014 #11 Share Posted May 31, 2014 How much stock do you need to buy to get an OBC? Link to comment Share on other sites More sharing options...
Rare kazu Posted May 31, 2014 #12 Share Posted May 31, 2014 How much stock do you need to buy to get an OBC? just 100 shares. Link to comment Share on other sites More sharing options...
Rare erewhon Posted May 31, 2014 #13 Share Posted May 31, 2014 Thanks for letting us know that you had prompt confirmation of your OBC. Link to comment Share on other sites More sharing options...
Carnevale Posted May 31, 2014 #14 Share Posted May 31, 2014 I have never looked into this so would appreciate help to learn what it is about. Can someone explain how this works? And, as I am Canadian, does it apply to me? Can the benefit (whatever it is) be applied to an existing booking (i.e., if I do whatever is needed now, will it benefit my booking for Oct or just new bookings going forward)? Thx for helping me understand all of this! Link to comment Share on other sites More sharing options...
OHCruiser Posted May 31, 2014 #15 Share Posted May 31, 2014 We got a quick response for our cruise in Dec., 2013, too..................but found out that it was never actually applied to our account. I had the confirmation with me, but the Front Desk was helpless to make it right, so I had to deal with Seattle when we returned--and what a mess that was--simple case of the right hand not knowing what the left hand is doing. I was pretty angry about it. Make sure you check your invoice(s) before departure and if it's not there, contact Seattle again. Check your account when you get ON the ship, and hound them daily until it's fixed. If it's still missing the final night of your cruise, the ship's CS can't fix it.... Link to comment Share on other sites More sharing options...
DaveOKC Posted May 31, 2014 #16 Share Posted May 31, 2014 (edited) I have never looked into this so would appreciate help to learn what it is about. Can someone explain how this works? And, as I am Canadian, does it apply to me? Can the benefit (whatever it is) be applied to an existing booking (i.e., if I do whatever is needed now, will it benefit my booking for Oct or just new bookings going forward)? Thx for helping me understand all of this! It should apply to you as a Canadian - I do not see why not. The link below shows the amounts in different currencies, so I assume it would. The amounts vary on the cruise lenght. It is for all booking but you must apply for each (follow the directions EXACTLY). Apply after final payment but at least 30 before you sail is my advice. http://phx.corporate-ir.net/phoenix.zhtml?c=140690&p=irol-sharebenefit Edited May 31, 2014 by DaveOKC Link to comment Share on other sites More sharing options...
cruz chic Posted May 31, 2014 #17 Share Posted May 31, 2014 I have never looked into this so would appreciate help to learn what it is about. Can someone explain how this works? And, as I am Canadian, does it apply to me? Can the benefit (whatever it is) be applied to an existing booking (i.e., if I do whatever is needed now, will it benefit my booking for Oct or just new bookings going forward)? Thx for helping me understand all of this! Yes, Canadians do qualify. I've gotten a lot of obc. If you cruise often it's great. Link to comment Share on other sites More sharing options...
Daisyloo Posted May 31, 2014 Author #18 Share Posted May 31, 2014 I have never looked into this so would appreciate help to learn what it is about. Can someone explain how this works? And, as I am Canadian, does it apply to me? Can the benefit (whatever it is) be applied to an existing booking (i.e., if I do whatever is needed now, will it benefit my booking for Oct or just new bookings going forward)? Thx for helping me understand all of this! Yes it's good for Canadians too. If you were to buy 100 shares of CCL now, yes it can be used for your cruise in October, and any future cruises on any of the lines owned by Carnival. You just have to fax them proof of ownership of the required 100 shares and they will apply the OBC to your account. I think you have to have that proof to them a few weeks prior to the sail date. We bought our stock about a year ago. We have had $350.00 in OBC so far. We have 2 cruises booked for this year: that will be another $350.00 this year. To us it is a great investment! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now