Starting rates

[AmandaKaye79]

What is going on? Every cruise I check has a rate on the front page and when I click book now, those rates are not there. For example, look at June 27, San Juan, AOS. It has balcony rate listed as $874. When you click book now, you get nothing even close to that. I've checked several AOS cruises and the same thing happens. Any one know what is wrong?

 

 

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[Clarea]

what is going on? Every cruise i check has a rate on the front page and when i click book now, those rates are not there. For example, look at june 27, san juan, aos. It has balcony rate listed as $874. When you click book now, you get nothing even close to that. I've checked several aos cruises and the same thing happens. Any one know what is wrong?

It's been happening for a while now. The prices on the first page sometimes bear no relationship to the prices you see when you drill down.

Edited July 29, 2014 by clarea

[molly361]

In other words in order to find out pricing you have to go thru the whole booking process from start to finish, both while logged in AND not logged in.

 

Both with checking all applicable rates, senior, resident etc and without checking them

 

Handy isn't it:rolleyes::eek::(

[tidygirl]

I had the same thing happen to me today it's crazy!

[dcgrumpy]

I just noticed the same thing. I got really excited thinking the price dropped on the cruise I've been looking at.

Edited July 29, 2014 by dcgrumpy

[packedandready]

I keep dreaming the second page with match the first:p...a girl can dream can't they?????

[Vitality08]

I'm checking prices on an already booked cruise.

 

On the main screen for my date is says price from $462 per person. Once I continue through the best price is really $608 for my date. Is that an IT issue or am I missing something?

[topnole]

I've seen it both more expensive and less expensive once you start booking so I'm thinking it really is just an IT coding consistency issue.

[packedandready]

Has anyone actually called? I didn't....didn't want to take the time to be told no:p

[AmandaKaye79]

I called. The guy had no idea. I waited on hold while he talked to a supervisor that was just as clueless who said the first page rates are what it "could" start at. Not what it does start at. That is a joke. Yesterday the first page said 1239pp now it says $874pp. Something is definitely wrong.

 

 

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[Ken at the beach]

Perhaps another sale coming up and they have loaded the front page prices early?

[orville99]

I'm checking prices on an already booked cruise.

 

On the main screen for my date is says price from $462 per person. Once I continue through the best price is really $608 for my date. Is that an IT issue or am I missing something?

 

And if you go one screen further and pull up the cost breakdown, you'll probably see a third "top line" price, that's roughly equal to the "starting from" price on the first page PLUS the "pick your cabin " price on the second page PLUS taxes:eek:

 

Sounds like IT needs to adjust their meds again:rolleyes:

[NorbertsNiece]

Thank you so much for starting this thread.

I thought I was losing the plot...... along with my marbles....

Same with the UK site....

[racerxspeedy]

I've experienced the issue before and called RCi. No luck getting the "visit and switch" pricing.

 

Constant problem with no valid reason. One time I was told that they must of released some rooms at the lower price but they were no longer available. That is doubtful since I was checking prices daily and this occurred many times over a weeks timeframe.

 

I'm surprised this hasn't created a false advertising claim

[WestfieldTraveler]

Sounds like IT needs to adjust their meds again

 

Naw - it's a bigger disconnect between IT, Marketing and revenue management. Marketing decides (or should) what we actually see, revenue management changes the prices, and IT tries to do what they are told to, and one of two things happen: IT commits, but fail to deliver (and the businesses don't react), or don't commit, but the other two units decide to do whatever they want to anyway.

 

It really is more like an upper management backbone issue not wanting to get everyone in line to do the right thing...

[racerxspeedy]

Was supposed to read " bait and switch". Autocorrect

[CS-RN]

I'm keeping an eye on my cruise....I wonder if some price adjustments are going to happen. The front price was the same when I checked a few hrs ago, but when I go through a "mock booking" it's a few hundred less that it was a few hours ago. It's still more expensive than it was when I booked back in April, but my curiosity is now peaked enough to watch it.

[blondie from arizona]

Plus you need to be careful because the date that you want to cruise will change at the top of the page. You click one date and you get pricing for another date. Be careful out there!!!

[matj2000]

I am surprised so many of you people actually look at the RC website.

I haven't messed with that site in forever.

You should go to a cruise travel website were you can see all the cruise lines for a particular month and compare.

It only takes a few seconds to check the prices.

[NorbertsNiece]

I am surprised so many of you people actually look at the RC website.

I haven't messed with that site in forever.

You should go to a cruise travel website were you can see all the cruise lines for a particular month and compare.

It only takes a few seconds to check the prices.

 

Do they show loyalty rates too?

[gelli8112]

What is going on? Every cruise I check has a rate on the front page and when I click book now, those rates are not there. For example, look at June 27, San Juan, AOS. It has balcony rate listed as $874. When you click book now, you get nothing even close to that. I've checked several AOS cruises and the same thing happens. Any one know what is wrong?

 

 

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It's a teaser rate. It's like buying a used car. They did have one for that price; unfortunately they sold it to someone else right before you hit buy. But since you're here, we will sell you one just like it for $999.:D

[AmandaKaye79]

It's a teaser rate. It's like buying a used car. They did have one for that price; unfortunately they sold it to someone else right before you hit buy. But since you're here, we will sell you one just like it for $999.:D

 

Actually it says $874 for the balcony and then when I click book now, the balcony jumps to $1441-$1524. Total mess.

[aftop]

I'm checking prices on an already booked cruise.

 

On the main screen for my date is says price from $462 per person. Once I continue through the best price is really $608 for my date. Is that an IT issue or am I missing something?

 

When looking at the page that shows your cruise click on "all depature dates". You will see various prices for several dates.

Edited July 29, 2014 by aftop

[dcgrumpy]

When looking at the page that shows your cruise click on "all available dates". You will see various prices for several dates.

 

Butthat's not the issue. When you click on the actual date the prices are all different. When I click on IOS 8/30/2015 it says "starting at $694" for a balcony. But then when I actually click on balcony it says "$964-1,021".

[vacation_junkie]

I called. The guy had no idea. I waited on hold while he talked to a supervisor that was just as clueless who said the first page rates are what it "could" start at. Not what it does start at. That is a joke. Yesterday the first page said 1239pp now it says $874pp. Something is definitely wrong.

 

 

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A new sale started today..fares are down.

Both the 1st & 2nd pax now come up with a discount for our sailing.