xSpec Posted October 23, 2014 #1 Share Posted October 23, 2014 was just sent an email from my sister who is on her honeymoon on the Breeze. There is a large crowd in front of guest service screaming and chanting "refund" due to not being allowed to disembark at grand cayman and docking at the international port at Cozumel. Their itinerary was changed the first sea day due to a medical emergency, then docked at 1am at grand cayman due to a crew remember emergency. Guest services is refusing to offer compensation to anyone, which is what led to the large crowd forming. Link to comment Share on other sites More sharing options...
RaceAddict Posted October 23, 2014 #2 Share Posted October 23, 2014 Yes of course... because an angry mob is the way to solve problems. :rolleyes: Idiots. Link to comment Share on other sites More sharing options...
mweiss1998 Posted October 23, 2014 #3 Share Posted October 23, 2014 They aren't entitled to a refund for port changes. They will get their port fees back and refunds for any Carnival booked excursions. The rest is a risk you take. People angry over medical emergencies, like Carnival could have avoided or anticipated that. Ridiculous. Link to comment Share on other sites More sharing options...
trvlgirlmq Posted October 23, 2014 #4 Share Posted October 23, 2014 They will have their port fees refunded if they did not make that port. Another thread says they did not disembark in GC due to weather and possible tendering issues. Lots of us have had disappointments while traveling and it really shows what kind of person you are in how you handle it. Link to comment Share on other sites More sharing options...
Rare Tapi Posted October 23, 2014 #5 Share Posted October 23, 2014 (edited) :rolleyes: Oh, PLEASE have your sister take video and post it on YouTube! Always entertaining to watch people make idiots of themselves. :D Sent from my iPhone using Forums mobile app Edited October 23, 2014 by Tapi Link to comment Share on other sites More sharing options...
travler27 Posted October 23, 2014 #6 Share Posted October 23, 2014 I think the compensation on the Magic last week has set an expectation that Carnival will regret. $200 and 50% future cruise credit for missing Cozumel and now everybody who misses a port will want the same treatment. :rolleyes: Link to comment Share on other sites More sharing options...
cruizinisthebest Posted October 23, 2014 #7 Share Posted October 23, 2014 Either way, they aren't entitled to a refund of anything but the port charges. Captain has the authority to divert the ship for whatever he deems an appropriate reason. Weather, medical emergency certainly sounds appropriate to me. Pretty ridiculous people are acting like that. Should put them all off at the next stop!! Link to comment Share on other sites More sharing options...
champagne123 Posted October 23, 2014 #8 Share Posted October 23, 2014 :rolleyes: Will be looking for the YouTube video later. Always entertaining to watch people make idiots of themselves. Sent from my iPhone using Forums mobile app With you all the way with that Tapi...unfortunately, they will never realize they are making fools of themselves. Link to comment Share on other sites More sharing options...
cruizinisthebest Posted October 23, 2014 #9 Share Posted October 23, 2014 I think the compensation on the Magic last week has set an expectation that Carnival will regret. $200 and 50% future cruise credit for missing Cozumel and now everybody who misses a port will want the same treatment. :rolleyes: Exactly! Link to comment Share on other sites More sharing options...
soccersharon Posted October 23, 2014 #10 Share Posted October 23, 2014 First world problems. People need to read their cruise contract. Sent from my phone. Typos are inevitable. Link to comment Share on other sites More sharing options...
kona_wahine Posted October 23, 2014 #11 Share Posted October 23, 2014 Feeling sorry for those poor people working guest services. :( I'd definitely be disappointed, possibly a bit mad, not at people but at the situation. But I do know before I go on a cruise missing a port is always a possibility. Link to comment Share on other sites More sharing options...
Chris64 Posted October 23, 2014 #12 Share Posted October 23, 2014 was just sent an email from my sister who is on her honeymoon on the Breeze. There is a large crowd in front of guest service screaming and chanting "refund" due to not being allowed to disembark at grand cayman and docking at the international port at Cozumel. Their itinerary was changed the first sea day due to a medical emergency, then docked at 1am at grand cayman due to a crew remember emergency. Guest services is refusing to offer compensation to anyone, which is what led to the large crowd forming. "Can't fix stupid." :rolleyes: Link to comment Share on other sites More sharing options...
pe4all Posted October 23, 2014 #13 Share Posted October 23, 2014 GC is frequently missed due to bad weather/seas, and the fact it is a tender port. As far as medical emergencies - they wouldn't be screaming if it was one of their family members in distress! Ignorant people.... Link to comment Share on other sites More sharing options...
bvhboat Posted October 23, 2014 #14 Share Posted October 23, 2014 Ignorance. They should be enjoying the ship & rest of the cruise. Link to comment Share on other sites More sharing options...
andy.capitan Posted October 23, 2014 #15 Share Posted October 23, 2014 I seem to recall Carnival disembarking and banning ring leaders of such disruptions. Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted October 23, 2014 #16 Share Posted October 23, 2014 I seem to recall Carnival disembarking and banning ring leaders of such disruptions. Good Link to comment Share on other sites More sharing options...
missdebi Posted October 23, 2014 #17 Share Posted October 23, 2014 Been on a cruise-during hurricane season-missed every port best cruise ever! I wish we had a GPS with us because I think we were just going in circles...at one point the captain told us that that the spot we cruising in had had 25 ft seas the day before. Link to comment Share on other sites More sharing options...
sanmarcosman Posted October 23, 2014 #18 Share Posted October 23, 2014 People need to read their cruise contract. Sent from my phone. Typos are inevitable. That'll be the day! ;) Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted October 23, 2014 #19 Share Posted October 23, 2014 i seem to recall carnival disembarking and banning ring leaders of such disruptions. good x2. Link to comment Share on other sites More sharing options...
Disconnections Posted October 23, 2014 #20 Share Posted October 23, 2014 (edited) I seem to recall Carnival disembarking and banning ring leaders of such disruptions. Hopefully this guy was... [YOUTUBE]nZGdNxHDxKo[/YOUTUBE] Edited October 23, 2014 by Disconnections Link to comment Share on other sites More sharing options...
cruizinisthebest Posted October 23, 2014 #21 Share Posted October 23, 2014 OMG - that video is so ridiculous!! Not only him, but the two loudmouths in the back with the red and pink shirts should go too. I can't even believe people act like this!!! Link to comment Share on other sites More sharing options...
HollandAvery Posted October 23, 2014 #22 Share Posted October 23, 2014 I don't think they should feel entitled to get any kind of refund or some other kind of compensation but I do understand why they are upset. If I miss Jamaica or Grand Cayman on my cruise I'll probably cry it out in my stateroom, as I am really looking forward to those ports and was the whole reason I booked the cruise in the first place. I would be OK with missing Cozumel, but I wouldn't be thrilled about it. Link to comment Share on other sites More sharing options...
firemanbobswife Posted October 23, 2014 #23 Share Posted October 23, 2014 We have missed GC before due to weather. It would have been our first time there, but I was just as happy with another sea day. Little disappointed, yeah. But I didn't expect any type of compensation and all we got was our port fees refunded. One should never book a cruise exclusively based on one or more ports. While 99%of the time things go as planned, there is always a chance that it will change. Especially when tenders are involved. If you have your heart set on visiting a certain place, then you should probably just fly there. It would stink if your whole cruise was ruined because you didn't get to visit a port or do an excursion that you have been waiting your whole life for. As far as these people go, I would throw them over the side in the lifeboats :D Link to comment Share on other sites More sharing options...
Sweetsforjay Posted October 23, 2014 #24 Share Posted October 23, 2014 It's people like this who make me embarrassed to be a human. If I were there I would have no trouble with putting these people in their place. What an awful display of selfishness. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
siestakeys04 Posted October 23, 2014 #25 Share Posted October 23, 2014 You can choose what gets you upset. If everyone was safe that should be what matters. At least you are not at work;) Link to comment Share on other sites More sharing options...
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