Spurschick Posted November 18, 2022 #4451 Share Posted November 18, 2022 11 hours ago, dwc13 said: It's possible Royal Caribbean handles things differently, but I would be surprised. It's been my experience and understanding typically casino operations has a block of rooms reserved for which it is on the hook. By doing this, casino operations can ensure at least some high(er) level players will have a room available even if all other rooms are sold out. It's also how the casino host can make adjustments to the rate of rooms under its 'control', if warranted, as well as make offers on future cruises, without repeatedly engaging hotel operations (because doing so only impacts casino operations P&L, not hotel operations P&L). Yes, you are quoted and will pay prevailing rates (minus your comp, if applicable), whatever that is at the time the comped room is booked. The hotel isn't going to cut the casino a deal on a room it could have booked itself at prevailing rates had it not been blocked for casino use; completely fair, given the casino doesn't share its gaming revenue with hotel operations, other than (perhaps) leasing floor space. The comp is an accounting adjustment from casino marketing funds to hotel operations revenue. That amount, plus what you paid equals the prevailing room rate at the time of the booking. I know for a fact the cabins we have booked are not blocked as sometimes they are the only cabin left in that category and are available to general public. Link to comment Share on other sites More sharing options...
AlohaLivin Posted November 18, 2022 #4452 Share Posted November 18, 2022 (edited) 34 minutes ago, Spurschick said: Here is the link with the info on casino program match https://www.clubroyaleoffers.com/TierOfferCruiseMatchRequest.asp While I am aware that they will look at a players card from another casino /ship’s casino and offer some FreePlay or even a free cruise, I was saying that I have not heard of them giving someone casino tier status based on a casino tier status from another cruise line. I know a lot of players and I have never heard of them doing that. The link you list isn’t about matching tiers, but for “Casino Royale Offer Match Program.” They also do not award cruise status from other cruise lines other than from Celebrity and those are apples to apples matches since there are limits on which status they allow and those cannot be built on. I was just trying to clear things up for the OP and suggested that she call RCL for clarity 😊 Edited November 18, 2022 by AlohaLivin Link to comment Share on other sites More sharing options...
dwc13 Posted November 18, 2022 #4453 Share Posted November 18, 2022 2 minutes ago, Spurschick said: I know for a fact the cabins we have booked are not blocked as sometimes they are the only cabin left in that category and are available to general public. Only a limited number and type of rooms are blocked for the casino for a specific ship/cruise. Not every room and perhaps not every room type. Once the casino allotment is fully booked for a room type (or if the room type wasn't part of the casino block), any comped request for that room type the casino is willing to support (for the particular cruise) is a one-off and goes through hotel operations to see if the desired room type is available -- same as would happen with a non-casino booking request for that room type. If the casino supports the booking outside of its allotment and the room type is still available to the general public when you try and book it, you get the room. The point is casino operations is still on the hook to hotel operations for its block of rooms for the cruise, even if those rooms are not completely sold out. A 'one-off' outside the casino operations block of rooms doesn't change this arrangement, but it does increase the amount of casino marketing funds that will be transferred to hotel operations revenue. 1 Link to comment Share on other sites More sharing options...
PompeySailor Posted November 18, 2022 #4454 Share Posted November 18, 2022 11 minutes ago, dwc13 said: Only a limited number and type of rooms are blocked for the casino for a specific ship/cruise. Not every room and perhaps not every room type. Once the casino allotment is fully booked for a room type (or if the room type wasn't part of the casino block), any comped request for that room type the casino is willing to support (for the particular cruise) is a one-off and goes through hotel operations to see if the desired room type is available -- same as would happen with a non-casino booking request for that room type. If the casino supports the booking outside of its allotment and the room type is still available to the general public when you try and book it, you get the room. The point is casino operations is still on the hook to hotel operations for its block of rooms for the cruise, even if those rooms are not completely sold out. A 'one-off' outside the casino operations block of rooms doesn't change this arrangement, but it does increase the amount of casino marketing funds that will be transferred to hotel operations revenue. Do you work for Casino Royale? you seem to be very confident in exactly how they run their operations. Just curious 😎 Link to comment Share on other sites More sharing options...
dwc13 Posted November 18, 2022 #4455 Share Posted November 18, 2022 Just now, PompeySailor said: Do you work for Casino Royale? you seem to be very confident in exactly how they run their operations. Just curious 😎 I have no connection to Casino Royale or RC, which is why I indicated it is possible RC does things differently in an earlier post. Let's just say I'm familiar with the gaming industry and aside from that I've been comped a few times over the years. 😉 Link to comment Share on other sites More sharing options...
angela12345 Posted November 18, 2022 #4456 Share Posted November 18, 2022 10 hours ago, AlohaLivin said: While I am aware that they will look at a players card from another casino /ship’s casino and offer some FreePlay or even a free cruise, I was saying that I have not heard of them giving someone casino tier status based on a casino tier status from another cruise line. I know a lot of players and I have never heard of them doing that. The link you list isn’t about matching tiers, but for “Casino Royale Offer Match Program.” They also do not award cruise status from other cruise lines other than from Celebrity and those are apples to apples matches since there are limits on which status they allow and those cannot be built on. I was just trying to clear things up for the OP and suggested that she call RCL for clarity 😊 I can confirm this is accurate. Your casino tier status starts at 0 with Royal, even when going thru the Casino Royale Offer Match Program and getting an offer. (see pic) 1 Link to comment Share on other sites More sharing options...
bucky0926 Posted November 24, 2022 #4457 Share Posted November 24, 2022 I don't like the slot machines and don't like that table games (unless you bet big) don't gather as many points as the slots do. I probably drop more money in the casino than the average slot player yet they get the offers and I get zip. I sail Royal Caribbean. Not fair. Link to comment Share on other sites More sharing options...
edrussell Posted November 24, 2022 #4458 Share Posted November 24, 2022 @bucky0926 you aren't being rated properly then. Be sure that they have your card info and they are rating you at your play level. This isn't just a RCCL thing, it can easily happen on land based casino also. How many Tier Credits do you average each year? Link to comment Share on other sites More sharing options...
texasreb Posted December 13, 2022 #4459 Share Posted December 13, 2022 For the last 2 days I can not get the club Royale offers to come up. It seems it just times out. Anyone else having a problem ? Link to comment Share on other sites More sharing options...
ZoeyVictoria Posted December 13, 2022 #4460 Share Posted December 13, 2022 32 minutes ago, texasreb said: For the last 2 days I can not get the club Royale offers to come up. It seems it just times out. Anyone else having a problem ? Same here. I have tried repeatedly, but the page will not load. Link to comment Share on other sites More sharing options...
rwilk1129 Posted December 14, 2022 #4461 Share Posted December 14, 2022 I have had same problem. Would like to look for something last minute. We have cruise fever Link to comment Share on other sites More sharing options...
edrussell Posted December 15, 2022 #4462 Share Posted December 15, 2022 My wife has Casino Royale in her frequent callers on her phone (yes we have an addiction) and we have used them quite a few times and find the CSR are fantastic at assisting. Often we find it is so much quicker just to call them as opposed to using any online tools. 2 Link to comment Share on other sites More sharing options...
angela12345 Posted December 23, 2022 #4463 Share Posted December 23, 2022 On 12/13/2022 at 6:06 PM, texasreb said: For the last 2 days I can not get the club Royale offers to come up. It seems it just times out. Anyone else having a problem ? On 12/13/2022 at 6:40 PM, ZoeyVictoria said: Same here. I have tried repeatedly, but the page will not load. On 12/13/2022 at 10:24 PM, rwilk1129 said: I have had same problem. Would like to look for something last minute. We have cruise fever Are you guys still having this issue ? I can't get it to come up either. Link to comment Share on other sites More sharing options...
texasreb Posted December 23, 2022 #4464 Share Posted December 23, 2022 3 hours ago, angela12345 said: Are you guys still having this issue ? I can't get it to come up either. Working for last few days and I just checked. It is working. https://www.clubroyaleoffers.com/ Link to comment Share on other sites More sharing options...
Daghis Posted December 27, 2022 Author #4465 Share Posted December 27, 2022 I saw this offer show up on ClubRoyalOffers.com, but didn't realize it was one offer that includes three sailings. That's interesting. I do note that I've been downgraded to an inside cabin, which I'm sure is long overdue! 23STE104.pdf 1 Link to comment Share on other sites More sharing options...
texasreb Posted December 27, 2022 #4466 Share Posted December 27, 2022 My wife and had an offer show up. 22Feb104 but no itinerary with it ? Does anyone here have the sailings ? Link to comment Share on other sites More sharing options...
Lady Hudson Posted December 30, 2022 #4467 Share Posted December 30, 2022 Question about Masters Level. My sister has that status and just booked her first cruise since pre-pandemic. Are the benefits the same? Still access to Coastal Kitchen? Thanks for any information. Katherine Link to comment Share on other sites More sharing options...
Daghis Posted December 30, 2022 Author #4468 Share Posted December 30, 2022 4 hours ago, Lady Hudson said: Question about Masters Level. My sister has that status and just booked her first cruise since pre-pandemic. Are the benefits the same? Still access to Coastal Kitchen? Thanks for any information. Katherine Here are the Casino Royale rewards table which does show that Coastal Kitchen is still available for Masters tier members. Link to comment Share on other sites More sharing options...
EZ1 Posted January 2, 2023 #4469 Share Posted January 2, 2023 On 12/30/2022 at 11:02 AM, Lady Hudson said: Question about Masters Level. My sister has that status and just booked her first cruise since pre-pandemic. Are the benefits the same? Still access to Coastal Kitchen? Thanks for any information. Katherine My husband is masters. Yes, she'll need to go to Coastal kitchen, to make her dinner reservation for the week. The Masters/key lunch in MDR on 1st day is real nice also. But the port agents didn't seem to know about masters having priority embarkation. We'll find out this month, as we don't have a jr suite this time, to get on early. Link to comment Share on other sites More sharing options...
Rare JessyCruises Posted January 2, 2023 #4470 Share Posted January 2, 2023 On 12/30/2022 at 11:02 AM, Lady Hudson said: Question about Masters Level. My sister has that status and just booked her first cruise since pre-pandemic. Are the benefits the same? Still access to Coastal Kitchen? Thanks for any information. Katherine When is her cruise? If it is not before 3/31/23 her status will be expired if she has not sailed since before COVID. Link to comment Share on other sites More sharing options...
Sunshine3601 Posted January 3, 2023 #4471 Share Posted January 3, 2023 On 12/15/2022 at 10:48 AM, edrussell said: My wife has Casino Royale in her frequent callers on her phone (yes we have an addiction) and we have used them quite a few times and find the CSR are fantastic at assisting. Often we find it is so much quicker just to call them as opposed to using any online tools. My hubby makes fun of me for having their number saved on my cell phone but of course he doesn't tease me when we go on comped cruises.😃 2 Link to comment Share on other sites More sharing options...
Daghis Posted January 3, 2023 Author #4472 Share Posted January 3, 2023 On 12/27/2022 at 11:14 AM, texasreb said: My wife and had an offer show up. 22Feb104 but no itinerary with it ? Does anyone here have the sailings ? I thought I'd lost the PDF after booking my similar offer. This is 22FEB101, but I suspect yours may be a pruned down version of this one. On the other hand, it may be completely different, but it's all I can offer. In my case, I happen to be planning on being in Orlando in mid-February, and I had an offer for a comped junior suite plus $300 freeplay for a variety of sailings, including Independence of the Seas on the 20th. When I checked availability, the only junior suite was a guarantee, so I knew that wouldn't work. When I checked later, I told the Royal Caribbean search that I was traveling solo, and a JS came up. It turns out that there was one JS left on this sailing, but the muster station was nearly full (my guess), so they could only accommodate one person in the cabin. The solo price for this 4-night sailing according to the website? Over $5,000! My cost, thanks to Casino Royale, including prepaid gratuities? $169.01, less whatever winnings I may get from the $300 in freeplay. 😁 99D6D6B3-7D97-4CE2-935C-189CB4BDDD64.pdf Link to comment Share on other sites More sharing options...
texasreb Posted January 3, 2023 #4473 Share Posted January 3, 2023 I finally got that offer to give the sailings. Ours was Fla, MD, and Ca sailings. All 5 days or less. So it was a no go. Thanks Link to comment Share on other sites More sharing options...
StephPS79 Posted January 4, 2023 #4474 Share Posted January 4, 2023 On 12/27/2022 at 8:11 AM, Daghis said: I saw this offer show up on ClubRoyalOffers.com, but didn't realize it was one offer that includes three sailings. That's interesting. I do note that I've been downgraded to an inside cabin, which I'm sure is long overdue! 23STE104.pdf 235.82 kB · 6 downloads Coincidentally, we are booked for the Sept. Mariner sailing, from an instant certificate from our past November cruise. I'd assume the tournament is open to everyone? Since we didn't technically receive the invitation offer... Link to comment Share on other sites More sharing options...
Daghis Posted January 4, 2023 Author #4475 Share Posted January 4, 2023 14 minutes ago, StephPS79 said: I'd assume the tournament is open to everyone? Since we didn't technically receive the invitation offer... They usually aren’t, but I think they have done something where Club Royale members have been able to join in on an already booked sailing of theirs. That was 2015 or 2016, so I don’t know whether it’s still true today. Link to comment Share on other sites More sharing options...
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