Kwaj girl Posted July 24, 2017 #1 Share Posted July 24, 2017 Voyagws thru Jan 2020 are now posted and open for booking. Link to comment Share on other sites More sharing options...
DaveFr Posted July 24, 2017 #2 Share Posted July 24, 2017 Which website are you viewing? When I look at RSSC.COM in the US, I only see cruises through April 2019 plus the World Cruise in January 2020. Link to comment Share on other sites More sharing options...
Kwaj girl Posted July 24, 2017 Author #3 Share Posted July 24, 2017 WTH! Was there and now gone! Link to comment Share on other sites More sharing options...
Travelcat2 Posted July 25, 2017 #4 Share Posted July 25, 2017 Do you recall anything of interest while it was up? Link to comment Share on other sites More sharing options...
DaveFr Posted July 25, 2017 #5 Share Posted July 25, 2017 Thanks, Kwaj girl. I assume the new cruises were posted by mistake and will show up officially in the near future. Link to comment Share on other sites More sharing options...
UUNetBill Posted July 25, 2017 #6 Share Posted July 25, 2017 Thanks, Kwaj girl. I assume the new cruises were posted by mistake and will show up officially in the near future. Boy, I sure hope so - we have one booked in '18 that we need to reschedule and we need some choices soon. :D Link to comment Share on other sites More sharing options...
flossie009 Posted July 25, 2017 #7 Share Posted July 25, 2017 Bill, Perhaps you can remember but I seem to recall that Jason Montague said during the Town Hall meeting on our April cruise that the new schedules would be published in August. Sounds like they are getting ready for this :D (Mind you he also announced that the new website would be launched by the end of June :rolleyes:) Link to comment Share on other sites More sharing options...
landingsduffer Posted July 25, 2017 #8 Share Posted July 25, 2017 I received the new catalogue in the mail yesterday. Link to comment Share on other sites More sharing options...
landingsduffer Posted July 25, 2017 #9 Share Posted July 25, 2017 Sorry, on closer inspection, the catalogue only goes through April 2019. Link to comment Share on other sites More sharing options...
UUNetBill Posted July 25, 2017 #10 Share Posted July 25, 2017 Bill,Perhaps you can remember but I seem to recall that Jason Montague said during the Town Hall meeting on our April cruise that the new schedules would be published in August. Sounds like they are getting ready for this :D (Mind you he also announced that the new website would be launched by the end of June :rolleyes:) Flossie - I remember him mentioning it but I wasn't 100% certain of the month - August sounds familiar, but I can't be sure. And yes, I also remember him saying they were ready to launch the new website. Being in IT myself, I just chuckled - I knew THAT wasn't happening on time. Link to comment Share on other sites More sharing options...
Travelcat2 Posted July 25, 2017 #11 Share Posted July 25, 2017 Flossie - I remember him mentioning it but I wasn't 100% certain of the month - August sounds familiar, but I can't be sure. And yes, I also remember him saying they were ready to launch the new website. Being in IT myself, I just chuckled - I knew THAT wasn't happening on time. Do "new websites" ever make it on time? IMO, this isn't a big deal as I'd rather it be right than on time. I assume that the Regent website is quite complicated with hundreds of itineraries, thousands of excursions that change frequently. In terms of when new 2019 itineraries will be out, if anyone is that anxious, all you have to do is contact your TA. They are almost always on top of it. Link to comment Share on other sites More sharing options...
Joanandjoe Posted July 25, 2017 #12 Share Posted July 25, 2017 In terms of when new 2019 itineraries will be out, if anyone is that anxious, all you have to do is contact your TA. They are almost always on top of it. Our TA says that the rest of 2019 should be out in late October or early November. That may or may not be in time for us to book onboard our 10/8 to 10/27 Venice to Athens to Rome cruise on the Voyager. Joe Link to comment Share on other sites More sharing options...
UUNetBill Posted July 25, 2017 #13 Share Posted July 25, 2017 Do "new websites" ever make it on time? IMO, this isn't a big deal as I'd rather it be right than on time. I assume that the Regent website is quite complicated with hundreds of itineraries, thousands of excursions that change frequently. In terms of when new 2019 itineraries will be out, if anyone is that anxious, all you have to do is contact your TA. They are almost always on top of it. TC, I'd agree with that...if the current website was right. But it's not. And yes, I know it's tough to keep that all in sync, and have everything updated. But Regent is causing some of their own problems by not having a 'Contact the Webmaster' button - I know quite a few of us here have found issues and there's just no easy way to report them. If I was running that site, I'd sure as hell want user feedback - after all, the users are the ones that are digging deep into the site every hour of every day... And again, this goes back to "don't promise it if you can't deliver". If Jason hadn't mentioned a new website coming this summer, no one would be waiting for it. But he did. That's on him, honestly. Link to comment Share on other sites More sharing options...
Travelcat2 Posted July 25, 2017 #14 Share Posted July 25, 2017 Bill, good points. As you may (or may not) recall - depending upon how much you were involved with CC's new website, they had a thread (still do) to report issues. Their computer guru was able to respond and interact with posters. If Regent isn't willing to have a method to report issues, maybe CC would permit a sticky for the Regent board that Mike Moore could check (instead of having to look through threads to find comments about their website). I found the CC thread extremely interesting (as well as frustrating) when the new website was rolled out. Posters were saying that they would not come back to CC unless they were able to keep the old format (where else would they go?). Then there were comments that the screen was too white or too bright, etc. As expected, after a couple of months, posters became used to the new format and are no longer ranting and threatening. In terms of Jason Montague, perhaps he should not hold Town Hall Meetings if people are going to bash him if what he believes will happen is delayed. IMO, he is being as honest as he can be at the time but has no control over unexpected issues (not accusing you of bashing him). Link to comment Share on other sites More sharing options...
UUNetBill Posted July 25, 2017 #15 Share Posted July 25, 2017 In terms of Jason Montague, perhaps he should not hold Town Hall Meetings if people are going to bash him if what he believes will happen is delayed. IMO, he is being as honest as he can be at the time but has no control over unexpected issues (not accusing you of bashing him). No, don't say that - I love the Town Hall meetings - and truth be told, I honestly can't remember if he said they were going to deploy the new site on a certain date or if they 'hoped' to roll it out. I'm less concerned about the website launch date than I am about not having a way to provide feedback - I've seen dozens of discrepancies (wrong port information, wrong maps on itinerary pages, typos, etc.) that would be an easy fix if they were aware of it - but frankly, without an easy method to report it I just let it go... Link to comment Share on other sites More sharing options...
Travelcat2 Posted July 25, 2017 #16 Share Posted July 25, 2017 Hoping that the news I just heard from my TA's assistant is wrong......... she says that the summer 2019 itineraries are due out in November, 2017. Link to comment Share on other sites More sharing options...
Portolan Posted July 25, 2017 #17 Share Posted July 25, 2017 Well, that would clearly be a major delay as Jason said August and I thought I'd read this elsewhere more recently as specifically the 1st. I even have it marked on my calendar...not something I do unless the source seems reliable. This may be more of a personal thing, but we plan our travel way out. Regent's (and other travel companies that we like) inability to announce plans more than 18-24 months out is a pain for us as we may end up committing to other trips when we get tired of waiting. Link to comment Share on other sites More sharing options...
Travelcat2 Posted July 25, 2017 #18 Share Posted July 25, 2017 Well, that would clearly be a major delay as Jason said August and I thought I'd read this elsewhere more recently as specifically the 1st. I even have it marked on my calendar...not something I do unless the source seems reliable. This may be more of a personal thing, but we plan our travel way out. Regent's (and other travel companies that we like) inability to announce plans more than 18-24 months out is a pain for us as we may end up committing to other trips when we get tired of waiting. Agree. We are booked out to February, 2019 and want to make a booking for October, 2019 as it will be our 40th anniversary. I was quite surprised by the response that I received from our TA. While they are usually right, crossing my fingers that this was a mistake on their part. I could be wrong but don't itineraries generally come out in October? August does sound unusual. Link to comment Share on other sites More sharing options...
mrlevin Posted July 25, 2017 #19 Share Posted July 25, 2017 I can't imagine that Regent would spend a fortune mailing that heavy brochure if they were going to turn around and issue 10 more months of schedules in a month. With the demise of Sears catalogs, I am sure glad that Regent keeps sending these thick brochures. Marc Link to comment Share on other sites More sharing options...
Rare crusin7 Posted July 26, 2017 #20 Share Posted July 26, 2017 Well, that would clearly be a major delay as Jason said August and I thought I'd read this elsewhere more recently as specifically the 1st. I even have it marked on my calendar...not something I do unless the source seems reliable. Portolan you are correct with the August 1 date. We were also given that date by Gundren, the cruise consultant, during our March Explorer cruise. Link to comment Share on other sites More sharing options...
rcandkc Posted July 27, 2017 #21 Share Posted July 27, 2017 We got the big book...actually 2😳, but no enticement. We already have cruise booked for 10/18, and another recurring noncruise trip for 2/19. About to get on cruise in a couple of weeks. . So only going through 4/19 was not helpful. Link to comment Share on other sites More sharing options...
flossie009 Posted August 4, 2017 #22 Share Posted August 4, 2017 (edited) According to a Regent UK email flier received this morning: 2019-2020 itineraries are to be released on 11 August, for booking from 16 August Edited August 4, 2017 by flossie009 Link to comment Share on other sites More sharing options...
UUNetBill Posted August 11, 2017 #23 Share Posted August 11, 2017 According to a Regent UK email flier received this morning:2019-2020 itineraries are to be released on 11 August, for booking from 16 August Flossie won the pool! Not sure about the UK, but the US site now has itineraries through June 2020! Link to comment Share on other sites More sharing options...
Kwaj girl Posted August 11, 2017 Author #24 Share Posted August 11, 2017 Yup. Itineraries availabe but can't be booked until Wednesday..... Link to comment Share on other sites More sharing options...
Travelcat2 Posted August 11, 2017 #25 Share Posted August 11, 2017 Thankfully, the information given to me by our TA was completely incorrect. Happy that we will be able to book soon (and that Jason Montague was correct)! Link to comment Share on other sites More sharing options...
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