2hearted Posted August 27, 2017 #1 Share Posted August 27, 2017 Just went on RCI website to check my reservation and it is gone. I leave in two weeks and I have all my confirmations printed. They are closed now so I can't call. Should I be worried? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
smokey01 Posted August 27, 2017 #2 Share Posted August 27, 2017 Mine has disappeared too. It has happened before, it will be back later. Link to comment Share on other sites More sharing options...
PurpleDaisy Posted August 27, 2017 #3 Share Posted August 27, 2017 Mine is gone too. Glad to know it's not just me.. Link to comment Share on other sites More sharing options...
2hearted Posted August 27, 2017 Author #4 Share Posted August 27, 2017 Nothing like going into panic mode 2 weeks prior. So, you don't think I need to worry and I can actually go to sleep? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
OSUZorba Posted August 27, 2017 #5 Share Posted August 27, 2017 The whole website seems messed up for me. I'd check again tomorrow or monday and call if it isn't back up. This seems to happen from time to time, which is quite sad. Link to comment Share on other sites More sharing options...
Clarea Posted August 27, 2017 #6 Share Posted August 27, 2017 Just went on RCI website to check my reservation and it is gone. I leave in two weeks and I have all my confirmations printed. They are closed now so I can't call. Should I be worried? Probably the normal weekly Saturday night IT maintenance. Check again later today. Link to comment Share on other sites More sharing options...
Rare DragonOfTheSeas Posted August 27, 2017 #7 Share Posted August 27, 2017 I have never understood why they do their IT maintenance on the weekend. That is when many of their customers actually use the site. :rolleyes: Do this on a Tuesday or Wednesday night. Link to comment Share on other sites More sharing options...
Clarea Posted August 27, 2017 #8 Share Posted August 27, 2017 I have never understood why they do their IT maintenance on the weekend. That is when many of their customers actually use the site. :rolleyes: Do this on a Tuesday or Wednesday night. They are probably doing back end maintenance, which affects the travel agents too. Link to comment Share on other sites More sharing options...
CRUISEFAN0001 Posted August 27, 2017 #9 Share Posted August 27, 2017 I have never understood why they do their IT maintenance on the weekend. That is when many of their customers actually use the site. :rolleyes: Do this on a Tuesday or Wednesday night. Or at 2 in the morning (ET) when many other companies do their IT updates. Link to comment Share on other sites More sharing options...
Rare island lady Posted August 27, 2017 #10 Share Posted August 27, 2017 No worries, you did everything right and printed out proof of your confirmation and paid off cruise. Relax, breath, and just check on it tomorrow. Have a fantabulous cruise! :) Link to comment Share on other sites More sharing options...
AAA75 Posted August 27, 2017 #11 Share Posted August 27, 2017 I am in IT and disagree. It is better because IF there are issues you can resolve before week starts. Some places, TAs, are closed on weekends so it is better to do then. Maintenance is critical for servers, and weekend nights are best as they have less people on. Link to comment Share on other sites More sharing options...
2hearted Posted August 27, 2017 Author #12 Share Posted August 27, 2017 Yep, everyone was right, it's back and I can breathe. My guess, it has probably happened several times and I just happened to log in this time. Thanks everyone, hopefully this saves some others some stress too. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
setsail Posted August 27, 2017 #13 Share Posted August 27, 2017 Just went on RCI website to check my reservation and it is gone. I leave in two weeks and I have all my confirmations printed. They are closed now so I can't call. Should I be worried? Sent from my iPhone using Forums They are not closed, their phone lines are open 24/7 So call if you are worried Link to comment Share on other sites More sharing options...
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