aprilsp88 Posted December 15, 2017 #1 Share Posted December 15, 2017 Hi, If I have both non-refundable and refundable OBC, which will get used first? I assume it should be non-refundable, but I can't find any documentation regarding it. When I print out the statement onboard, would it show which OBC got deducted first? Thanks, April Link to comment Share on other sites More sharing options...
GJCruiser Posted December 15, 2017 #2 Share Posted December 15, 2017 My experience is the non-refundable is consumed first. There is no indication of the individual types of SBC on your folio. Hope that helps. Link to comment Share on other sites More sharing options...
paul929207 Posted December 15, 2017 #3 Share Posted December 15, 2017 Non refundable OBC is used first Link to comment Share on other sites More sharing options...
easyboy Posted December 15, 2017 #4 Share Posted December 15, 2017 I guess it’s the value of the non-refundable OBC that is tracked by the system when charges are applied. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
wheezedr Posted December 15, 2017 #5 Share Posted December 15, 2017 Non refundable OBC is used first Agree. That how it has always been for ours Link to comment Share on other sites More sharing options...
NavyVeteran Posted December 16, 2017 #6 Share Posted December 16, 2017 Non-refundable OBC is used first. If two passengers in a cabin use the same credit card, then the OBC is effectively combined. If they use different credit cards, then it is not. Your folio shows the total amount of non-refundable OBC and the amount remaining and the total amount of refundable OBC and the amount remaining. I recommend you print a copy of your folio the first or second day of the cruise and double check that all of the OBC is recorded directly. I have had cases of missing OBC but Passenger Services has always fixed the problem. It helps that I always ask by the second day and that I always have printed copies of documentation of all of my OBC. Link to comment Share on other sites More sharing options...
aprilsp88 Posted December 16, 2017 Author #7 Share Posted December 16, 2017 Thanks everyone's reply and suggestion. This forum is always very helpful. April Link to comment Share on other sites More sharing options...
riclop Posted December 17, 2017 #8 Share Posted December 17, 2017 Non refundable. Link to comment Share on other sites More sharing options...
Pierlesscruisers Posted December 17, 2017 #9 Share Posted December 17, 2017 My experience is the non-refundable is consumed first.There is no indication of the individual types of SBC on your folio. Hope that helps. Look in your cruise personalizer. The refundable OBC is indicated by an asterisk. Tom Link to comment Share on other sites More sharing options...
Lucky TGO Posted December 17, 2017 #10 Share Posted December 17, 2017 Look in your cruise personalizer. The refundable OBC is indicated by an asterisk. Tom That’s good to know. With my wife I don’t have to worry about my OBC it’s gone within hours.:eek::eek:. Tony Link to comment Share on other sites More sharing options...
satxdiver Posted December 17, 2017 #11 Share Posted December 17, 2017 That’s good to know. With my wife I don’t have to worry about my OBC it’s gone within hours.:eek::eek:.Tony Interesting, I seem to have that same problem myself. ;p;p Link to comment Share on other sites More sharing options...
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