gailellen12 Posted May 14, 2018 #1 Share Posted May 14, 2018 Hi everyone - I am able to use my free night from hotels.com to stay at the Grand Hotel in Copenhagen for one night precruise. I know I can get a cab from the airport and also a cab to the port terminal but I was wondering if I could purchase HAL transfers to this hotel which they use and where I would be doing my own booking; not having done the hotel booking through them. It :confused:would just be a convenient way to get to and from! Just curious if anyone has done this before! Link to comment Share on other sites More sharing options...
CruiserBruce Posted May 14, 2018 #2 Share Posted May 14, 2018 We did it from the airport in CPH, after staying at the old Hilton there, not in HAL's hotel. I am sure you could purchase only from the hotel. Better yet, take the taxi hotel to ship...it will be cheaper. Link to comment Share on other sites More sharing options...
catl331 Posted May 14, 2018 #3 Share Posted May 14, 2018 Ditto on the taxi instead of a HAL transfer. First time we in CPH did the transfer and the second time taxis. The taxi cost about the same for two people as HAL charges per person, and they're way more convenient. Just hop in and go when you're ready, not when the bus is. Link to comment Share on other sites More sharing options...
ellieanne Posted May 15, 2018 #4 Share Posted May 15, 2018 My experience is that you cannot book your own hotel and then purchase HALs transfers to or from the airport/pier. You can purchase transfers from the airport, but you have to make your own way from the hotel to the airport in time to meet the HAL transfer to the pier. Link to comment Share on other sites More sharing options...
RuthC Posted May 15, 2018 #5 Share Posted May 15, 2018 I have tried to purchase a HAL transfer from the HAL hotel to the ship when I booked the hotel on my own, but was not able to do that. Many other times I have booked a different hotel on my own, and a HAL transfer, but from the airport. I made my way back there the next morning. Obviously, in Copenhagen, that would be more trouble than it's worth. Link to comment Share on other sites More sharing options...
mauimacho Posted May 15, 2018 #6 Share Posted May 15, 2018 Any ideas from experts on best way from Amsterdam to Rotterdam? I know the train is cheapest but then would have to lug bags to taxi to get to pier. Link to comment Share on other sites More sharing options...
avian777 Posted May 15, 2018 #7 Share Posted May 15, 2018 ... from the HAL "Know Before You Go" booklet (page 10): Airport/Hotel Transfers: Transfers between airport to hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package regardless of whether you have purchased the Fly Cruise Plan or have made independent flight plans. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Link to comment Share on other sites More sharing options...
oceanmom Posted May 15, 2018 #8 Share Posted May 15, 2018 (edited) Last July we were able to purchase the hotel-ship transfer from Amsterdam to Rotterdam even though we were staying at another hotel. It is my understanding that the policy has changed and you cannot purchase the transfer without purchasing the hotel stay. Call your TA or HAL to verify. See if this link works to the discussion-- https://boards.cruisecritic.com/showthread.php?t=2578272 Edited May 15, 2018 by oceanmom Link to comment Share on other sites More sharing options...
lka1012 Posted May 26, 2018 #9 Share Posted May 26, 2018 Sometimes I have booked (using points) at the hotel HAL used. In the morning I went to the desk in the lobby where folks checked in for the transfer and asked if I could signup and pay the fee. I have been allowed to do this. Link to comment Share on other sites More sharing options...
AussieL Posted May 31, 2018 #10 Share Posted May 31, 2018 Any ideas from experts on best way from Amsterdam to Rotterdam? I know the train is cheapest but then would have to lug bags to taxi to get to pier. We used Schiphol travel taxi (in 2011) but they still operate from AMS airport (assuming you want to travel from the airport - but I understand that they pick up from other addresses). https://www.schipholtraveltaxi.nl/en/ (There is a very small British flag for English language to click on if the page comes up in Dutch) Book and pay online. Check in at their service desk in the arrivals hall. We used the private service which was well done and no hassle. The blue van shown on the website is like the one we had. You can get a shared service but you would need to meet their timeframe. The booking address for the pier - you need to use the address: Wilhelminakade 699, 3072 AP Rotterdam, Netherlands Hope this helps Link to comment Share on other sites More sharing options...
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