Charles4515 Posted July 13, 2019 Author #51 Share Posted July 13, 2019 (edited) 1 hour ago, ready2cruzagain said: Just curious but how many times does one need to say tapatalk is not supported anymore? I know it still works at times but it is not supported. This is about not being able to log onto CC boards period. This thread is not about Tapatalk but I would say that your statement that Tapatalk is not supported is not correct. Tapatalk uses the boards.cruisecritic.com web page for log in. If the boards.cruisecritic.com log in is fixed then Tapatalk will work again like it did before the log ins failed at boards.cruisecritic.com. Not all that well but it will work. Bringing Tapatalk up is moot though until underlying forum issues are fixed. Edited July 13, 2019 by Charles4515 Link to comment Share on other sites More sharing options...
ready2cruzagain Posted July 14, 2019 #52 Share Posted July 14, 2019 18 hours ago, Charles4515 said: This thread is not about Tapatalk but I would say that your statement that Tapatalk is not supported is not correct. Tapatalk uses the boards.cruisecritic.com web page for log in. If the boards.cruisecritic.com log in is fixed then Tapatalk will work again like it did before the log ins failed at boards.cruisecritic.com. Not all that well but it will work. Bringing Tapatalk up is moot though until underlying forum issues are fixed. Maybe I worded it wrong but the point is it does not work with Tapatalk. Tapatalk says that CC needs a new update and CC said they are not going to do it. Link to comment Share on other sites More sharing options...
Rare broberts Posted July 14, 2019 #53 Share Posted July 14, 2019 3 hours ago, ready2cruzagain said: Maybe I worded it wrong but the point is it does not work with Tapatalk. Tapatalk says that CC needs a new update and CC said they are not going to do it. Can you link the reference to CC indicating it is not going to provide an update needed by Tapatalk? Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted July 16, 2019 #54 Share Posted July 16, 2019 Are we any closer on getting this fixed and to be able to use tapa talk Link to comment Share on other sites More sharing options...
CC Help Jenn Posted July 16, 2019 #55 Share Posted July 16, 2019 The log in issue / unsecured scripts issue has been corrected which should also mean you can log in on your mobile browser. I will ask re: tapatalk and branded app update. Last I heard it was being worked on Link to comment Share on other sites More sharing options...
Rare broberts Posted July 16, 2019 #56 Share Posted July 16, 2019 (edited) Thanks. I have to learn to actually read the notices Edited July 16, 2019 by broberts Link to comment Share on other sites More sharing options...
CC Help Jenn Posted July 16, 2019 #57 Share Posted July 16, 2019 I have updated the announcement to include instructions on how to clear this error IF you still have it, but forgot to share here. Please clear your browser cache if you are still experiencing issues with log in or see the unsecured scripts error If you need help with clearing cache please let me know what browser you use and I can help :) Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted July 16, 2019 #58 Share Posted July 16, 2019 11 minutes ago, CC Help Jenn said: I have updated the announcement to include instructions on how to clear this error IF you still have it, but forgot to share here. Please clear your browser cache if you are still experiencing issues with log in or see the unsecured scripts error If you need help with clearing cache please let me know what browser you use and I can help 🙂 Huge thanks, Jenn. I cleared the cache in Chrome, and no longer have either problem. Thanks again! Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted July 16, 2019 #59 Share Posted July 16, 2019 3 hours ago, CC Help Jenn said: The log in issue / unsecured scripts issue has been corrected which should also mean you can log in on your mobile browser. I will ask re: tapatalk and branded app update. Last I heard it was being worked on Thanks a million Jen sure miss Tapa talk Link to comment Share on other sites More sharing options...
TheOldBear Posted July 16, 2019 #60 Share Posted July 16, 2019 Was working fine on a couple of visits earlier today [Safari 12.1.1; MacOS] and then needed to log in again from the site home page. In the header above this text box, I can see the 'log in' icon, while currently logged in Link to comment Share on other sites More sharing options...
Rare broberts Posted July 16, 2019 #61 Share Posted July 16, 2019 44 minutes ago, TheOldBear said: Was working fine on a couple of visits earlier today [Safari 12.1.1; MacOS] and then needed to log in again from the site home page. In the header above this text box, I can see the 'log in' icon, while currently logged in Did you clear your browser cache today? Link to comment Share on other sites More sharing options...
Michigan Escapees Posted July 19, 2019 #62 Share Posted July 19, 2019 My Samsung tablet shows that I am logged in. I had to click on "Desktop site" to do that. However, even though I am logged in, when I click on "boards" and try to click on the little bell, or "unread," "following" or "participated," the message comes up "To access this feature, please join or log in to this group." From that page, if I click on the three lines in the top LEFT of the screen, I get these options: Home, Login, Register & Settings. I don't understand why login is an option when two page clicks earlier, I was indeed logged in. So, I go ahead and click "login" and enter my username and password. I type it in, and a little message briefly pops up at the bottom of the screen that says "false." So.... I hit the back button a few times and find myself back at the home screen, where once again the "logout" option is next to the little person/profile icon. Which of course means I'm logged in. But I'm not. I can't go anywhere from there. When I try to, it's tells me "you must login ..." It's a never-ending circle. Please help. Link to comment Share on other sites More sharing options...
Rare broberts Posted July 19, 2019 #63 Share Posted July 19, 2019 27 minutes ago, Stampin' Cruiser said: My Samsung tablet shows that I am logged in. I had to click on "Desktop site" to do that. However, even though I am logged in, when I click on "boards" and try to click on the little bell, or "unread," "following" or "participated," the message comes up "To access this feature, please join or log in to this group." From that page, if I click on the three lines in the top LEFT of the screen, I get these options: Home, Login, Register & Settings. I don't understand why login is an option when two page clicks earlier, I was indeed logged in. So, I go ahead and click "login" and enter my username and password. I type it in, and a little message briefly pops up at the bottom of the screen that says "false." So.... I hit the back button a few times and find myself back at the home screen, where once again the "logout" option is next to the little person/profile icon. Which of course means I'm logged in. But I'm not. I can't go anywhere from there. When I try to, it's tells me "you must login ..." It's a never-ending circle. Please help. Clear cookies for boards.cruisecritic.com and if any, www.cruisecritic.com. Link to comment Share on other sites More sharing options...
Michigan Escapees Posted July 19, 2019 #64 Share Posted July 19, 2019 (edited) 43 minutes ago, broberts said: Clear cookies for boards.cruisecritic.com and if any, www.cruisecritic.com. Done. Did not work. Will not allow me to log in. The only way I can login is if I reset my password. I have done that at least a dozen times over the last fews days. In fact, every time I go to the website, that's what I have to do. I know my password. I know I'm putting it in right. It will not allow me to login. Even then, when I reset the password and I can SEE I'm logged in, once I hit the "Boards" tab, it says "To access this feature, please join or log in to this group," and BOOM, I'm out again and can only get back in by resetting my password. Which of course takes me to the home page, where I'm logged in ... until I hit the "Boards" tab. Round and round we go. I cannot use the site on my tablet. Or my phone. The same password thing happens with my laptop (yes, I've cleaned the cookies on that, too). Unless I leave the window open on my laptop at all times, it logs me out and will not let me log back in. I have to change my password. Every time. Every. Single. Time. However, at least when reset the password and it takes me to the site and I click on boards on my laptop, it takes me to the boards. But God help me if I log out, because I have to reset the password all over again. It's ridiculous. I don't always have my laptop, so I can only access the site when I'm home. Edited July 19, 2019 by Stampin' Cruiser Link to comment Share on other sites More sharing options...
Rare broberts Posted July 19, 2019 #65 Share Posted July 19, 2019 27 minutes ago, Stampin' Cruiser said: Done. Did not work. Have you cleared website cache as well in the last few days? Subsequent to the login issue being fixed users have to clear both cache and cookies to get rid of the login problem. If you haven't done so, that may be the problem. Link to comment Share on other sites More sharing options...
Michigan Escapees Posted July 19, 2019 #66 Share Posted July 19, 2019 4 minutes ago, broberts said: Have you cleared website cache as well in the last few days? Subsequent to the login issue being fixed users have to clear both cache and cookies to get rid of the login problem. If you haven't done so, that may be the problem. Yes, I did both on the laptop yesterday and on the tablet today. Honestly, I've had this issue on the site forever. I just never come on here until I've booked a cruise, but I have this trouble with my laptop every time I start using the site. I can't even tell you how many times I've reset my password. I've lost count. Link to comment Share on other sites More sharing options...
CC Help Jenn Posted July 19, 2019 #67 Share Posted July 19, 2019 13 minutes ago, Stampin' Cruiser said: Yes, I did both on the laptop yesterday and on the tablet today. Honestly, I've had this issue on the site forever. I just never come on here until I've booked a cruise, but I have this trouble with my laptop every time I start using the site. I can't even tell you how many times I've reset my password. I've lost count. You actually have a different issue. I’ll reach out via email we have on record for you Link to comment Share on other sites More sharing options...
Michigan Escapees Posted July 19, 2019 #68 Share Posted July 19, 2019 27 minutes ago, CC Help Jenn said: You actually have a different issue. I’ll reach out via email we have on record for you Oh my goodness. Thank you! I look forward to your email! Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted August 7, 2019 #69 Share Posted August 7, 2019 On 7/16/2019 at 8:00 AM, CC Help Jenn said: I have updated the announcement to include instructions on how to clear this error IF you still have it, but forgot to share here. Please clear your browser cache if you are still experiencing issues with log in or see the unsecured scripts error If you need help with clearing cache please let me know what browser you use and I can help 🙂 Jen just wondering are we getting any closer to getting the issue with Tapa Talk resolved Link to comment Share on other sites More sharing options...
CC Help Jenn Posted August 7, 2019 #70 Share Posted August 7, 2019 8 hours ago, BCCRUSINGCOUPLE said: Jen just wondering are we getting any closer to getting the issue with Tapa Talk resolved I am afraid not - once i have new info I will let you know Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted August 23, 2019 #71 Share Posted August 23, 2019 I am afraid not - once i have new info I will let you knowHello everyone so far it is working today so fingers crossed bit slow but maybe Jen can Comment more. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted August 24, 2019 #72 Share Posted August 24, 2019 On 8/7/2019 at 8:01 AM, CC Help Jenn said: I am afraid not - once i have new info I will let you know Hi Jen tapa talk was working great yesterday then it crashed and would not let me log in at all. I then tried to log in on my computer into the boards and it kept saying error. I has to wait 12 hrs to get back on the boards and the only way is through the browser just a heads up. Link to comment Share on other sites More sharing options...
calcruiser10 Posted August 24, 2019 #73 Share Posted August 24, 2019 Help logging in and staying logged in on CC app ?? Link to comment Share on other sites More sharing options...
Charles4515 Posted August 24, 2019 Author #74 Share Posted August 24, 2019 30 minutes ago, calcruiser10 said: Help logging in and staying logged in on CC app ?? The CC app is on hiatus. That app is not currently supported. Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted August 24, 2019 #75 Share Posted August 24, 2019 Having nothing but issues logging in the last two days Link to comment Share on other sites More sharing options...
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