Being ignored..

[crdtrnr]

NCL is ignoring, not answering any and all Facebook posts today...💣

[HippoSail]

It's like screaming at the cashier of a super market instead of talking to the manager. Call and talk to a representative. The facebook bots are probably overwhelmed and not reaching the special social reps who are the last to have the current information. 

[Isabella Benjamin]

They're probably too busy talking to their lawyers and accountants.  

[Mom2kmo]

1 minute ago, Isabella Benjamin said:

They're probably too busy talking to their lawyers and accountants.  

Really???   

[Isabella Benjamin]

Just now, Mom2kmo said:

Really???   

Just guessing, but it's highly likely.  

 

I would guess that they have hired a damage control consultant and are sorting things out.  

[LS6Caddy]

7 minutes ago, crdtrnr said:

NCL is ignoring, not answering any and all Facebook posts today...💣

 

Do you have any idea of the sheer volume of calls they are getting today...all with the same outcome because they do not have answers yet?  I tried to log on to the website to see if my upgrade went through for may sailing in a few weeks and the site was pretty much crashed.  Everywhere I went in my reservation I got an error message.  Take a deep breath and let them get through their meeting with government tomorrow...after that I am willing to bet some sort of new policy will be announced. 

[tallnthensome]

Facebook......Really?  Because that’s the source I’d turn to ........ said no one ever. 

 

[Ptroxx]

I have no problem getting onto NCL website.   My TA even called them today to get me a dining package added to my cruise as it was free.    Took a few minutes.  So maybe someones having internet issues. 

[BirdTravels]

50 minutes ago, crdtrnr said:

NCL is ignoring, not answering any and all Facebook posts today...💣

And.... what was so important that you turned to Facebook?

[SeaShark]

1 hour ago, crdtrnr said:

NCL is ignoring, not answering any and all Facebook posts today...💣

 

Could just be the result of Facebook not being their customer service point of contact.

[ColeThornton]

1 hour ago, crdtrnr said:

NCL is ignoring, not answering any and all Facebook posts today...💣

 

You're just joking around, right?  🤔

[sfaaa]

1 hour ago, crdtrnr said:

NCL is ignoring, not answering any and all Facebook posts today...💣

This is what happen when you've been unfriended by NCL on FB.

[kathybelcher2433]

They’re just not that into you.


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