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Cancellation fee charged by travel agency


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1 minute ago, Daytonasailor said:

I was charged $100 for a cancellation fee by my TA. I called them and they sent out an email with a $100 credit on my next trip with them. That's good enough for me. Give them a call and see if that works for you.

My TA doesn’t charge fees but great advice for others. 

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On ‎4‎/‎1‎/‎2020 at 5:41 AM, sparkly122 said:

 

I just cancelled my August 2020 cruise under the cruise with confidence program. It was a refundable reservation.

 

After cancellation, I get whatever I paid minus 24.99 service fee minus 100 cancellation charge. The entire 124.99 went to the travel agency.

 

This doesn’t sound right to me. If I were to book through RCCL, I could’ve saved 124.99.

 

On a side note, the total payment for the cancelled cruise was around 3300. The same cruise with almost identical itinerary costs around 5500 for the month sailing 2021...don’t think I will cruise for a very long time.

 

 

Sent from my iPhone using Forums

 

That is why we always book directly through Royal!

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On 4/5/2020 at 7:32 AM, sockmonkeygirl said:

Ok, now I'm pissed.  I recall "$500 non refundable cancellation fee" when I booked with an online Travel (you know the one) service.   If RCI cancels my cruise on May 30th, do I not get that money back? 😵  


I don’t know if you contacted the cruise line or TA, but the non-refundable deposit is for the special price you are paying for the cruise.

If the cruise line cancels the cruise altogether, that, I believe, is refundable too.

 

 

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1 minute ago, nemesees said:


I don’t know if you contacted the cruise line or TA, but the non-refundable deposit is for the special price you are paying for the cruise.

If the cruise line cancels the cruise altogether, that, I believe, is refundable too.

 

 

100% correct. 

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